MagicDoor
MagicDoor is AI-native property management software where Genie AI runs rent collection, maintenance, and leasing for you.
MagicDoor earns a look when the bottleneck in your week is tenant messages, maintenance triage, and renewal paperwork — Genie AI troubleshoots a maintenance issue before a work order exists, then dispatches the vendor, which is more than most property management chatbots attempt. The entry point is the catch: pricing starts at 25 units and onboarding fees apply, so 1-5 unit landlords should be looking at DoorLoop or RentRedi instead. For a firm at 50-500 units, Professional at $2.50/unit/month
Verified 10h ago · liveness 81/100 · cite: rightaichoice.com/tools/magicdoor
- Property management firms with 50-500 units where staff hours go to tenant texts, maintenance triage, and renewal paperwork
- Self-managed landlords with growing portfolios who've outgrown spreadsheets and want AI handling routine tasks
- Multi-portfolio operators who need portfolio-level reporting, owner distributions, and AI working across every property at once
- PM firms switching off AppFolio, Buildium, Yardi Breeze, DoorLoop, or Rentvine and wanting data migrated without missing a rent cycle
- Single-property or 1-5 unit landlords — pricing starts at 25 units and onboarding fees apply on every plan
- Managers who want human-only tenant interaction with no AI answering routine questions
- Teams that need bespoke AI architecture or legacy system connections — that's scoped to the Enterprise tier
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Skip MagicDoor if you manage fewer than 25 units or won't pay a $500 onboarding fee, or if you want tenant conversations kept entirely away from AI.
Every plan adds an onboarding fee on top of the subscription — $500 on Advanced and Professional, $1,000 on Enterprise — and the vendor says it may vary with portfolio size and complexity
MagicDoor sits between bare-bones landlord tools (RentRedi, DoorLoop, which start far below 25 units) and enterprise systems like Yardi or AppFolio, which price AI and many automations as add-ons. Advanced at $1.50/unit/mo on a 1-year contract ($2.50/unit/mo month-to-month) fits sub-50-unit managers; Professional at $2.50/unit/mo annually ($3.50 month-to-month) fits 50-500+ units; Enterprise is custom for 500+ units.
In short
MagicDoor — MagicDoor is AI-native property management software where Genie AI runs rent collection, maintenance, and leasing for you. Best for Property management firms with 50-500 units where staff hours go to tenant texts, maintenance triage, and renewal paperwork, Self-managed landlords with growing portfolios who've outgrown spreadsheets and want AI handling routine tasks, Multi-portfolio operators who need portfolio-level reporting, owner distributions, and AI working across every property at once. Plans from $1.5/mo.
No head-to-head comparison for MagicDoor yet — the alternatives below are the closest matches we list.
What's new in MagicDoor
Checked 3 days agoAcross the latest 5 updates: 5 news mentions.
Three-Way Reconciliation Software: A Monthly Trust Account Guide
A guide for property managers on three-way trust accounting reconciliation, walking through MagicDoor's trust accounting, bank connection, and owner distribution features.
AI in Property Management Software: How to Tell Real Automation From a Chatbot
Draws a line between genuine AI automation that completes work and basic chatbot replies, positioning Genie AI's maintenance and messaging automation as the former.
How to Switch From AppFolio to MagicDoor Without Downtime or Data Loss
A migration guide covering the AppFolio-to-MagicDoor switch, emphasizing continuous operations and data integrity via MagicDoor Switch.
How to Switch to MagicDoor Without Losing Data or Missing a Rent Cycle
Practical tips for moving to MagicDoor while preserving legacy data and keeping rental billing continuous through the transition.
How AI Rent Collection Cuts Delinquency in a 200-Unit Portfolio
A case study on AI-driven rent collection — automatic reminders, late fees, and flexible schedules — reducing delinquency in a mid-sized portfolio.
What people actually say about MagicDoor — is it worth it?
We scanned public community sources for MagicDoor on Oct 8, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Only 0 of the posts we fetched could be positively tied to MagicDoor. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
Viability Score
How well maintained and how widely used is MagicDoor? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- Genie AI embedded across leasing, maintenance, accounting, screening, and communication
- Genie Assistant, Genie Chat, AI Maintenance, AI Lease Renewal, and AI Rental Applications modules
- AI-assisted maintenance troubleshooting before a work order is created
- Automated work order creation, assignment, and vendor coordination through the vendor portal
- AI runbooks for repeatable maintenance handling
- AI rent collection with automatic reminders, customizable late fees, and flexible payment schedules
- ACH, credit card, debit, and check payment acceptance with direct bank connection for reconciliation
- Instant AI replies to tenant messages with unlimited AI-enabled live translation
- Two-way text messaging with no tenant app required
- AI-written property listings with syndication across rental platforms
- Website CMS and personalized company website builder
- AI lease generation, automatic renewal drafting, and eSigning via text with unlimited signings
- Online rental applications with tenant screening and income verification (coming soon)
- Double-entry trust accounting with cash and accrual books, audit trail, owner statements and distributions
- 1099 and W2 forms filed directly to the IRS via IRS IRIS, plus reusable tax templates
About MagicDoor
MagicDoor is property management software built around Genie AI, an assistant that works inside the workflows a PM team touches every day: rent collection, tenant communication, maintenance, leasing, and accounting. It targets three groups — self-managed landlords outgrowing spreadsheets, property management firms managing rentals for owners, and multi-portfolio operators who need one system across every portfolio. The pitch is not a chatbot bolted onto a ledger; the vendor publishes automation rates of 81% of maintenance requests resolved by AI, 72% of tenant messages answered with AI, 98% of listings written by AI, and 70% of renewals automated, and says 12,000+ property managers use the platform. Rent collection handles automatic reminders, late fees, and flexible payment schedules across ACH, credit cards, debit, and checks, syncing to accounting. Tenant messaging is text-first with no tenant app required, Genie AI answers routine questions instantly, and unlimited AI-enabled live translation covers multilingual renters. Maintenance runs from AI-assisted troubleshooting before a work order exists through automated work order creation, AI runbooks, and vendor portal coordination. Leasing covers AI-written listings syndicated to rental platforms, a website CMS, online applications, eSigning by text with unlimited signings, and renewals drafted and sent automatically. Accounting is full double-entry across cash and accrual books, with trust and operating funds reconciled separately, live financial statements, general ledger, audit trail, bank connection for reconciliation, owner statements and distributions in a single run, and 1099/W2 filing straight to the IRS via IRIS. The API and MCP server are included on every plan. Pricing starts at 25 units and every tier carries full platform access with no gated features; the variable is Genie AI capacity. Advanced is $1.50/unit/month on a 1-year contract ($2.50/unit/month month-to-month) with 500k tokens per unit per
Behind the Verdict
The interesting claim here isn't that MagicDoor has an AI assistant — most property management platforms shipped one in the last two years. It's that Genie AI closes the loop. Repair requests get troubleshooted, then a work order gets created and assigned, then the vendor gets coordinated through the vendor portal and AI runbooks. Vendor messaging, by contrast, is text-first and needs no tenant app, so adoption isn't a training project. If your staff spend their mornings forwarding the same five tenant questions and chasing plumbers, that combination is worth a demo. Pick MagicDoor when you're past the spreadsheet stage and your headcount is the constraint. The published automation rates — 81% of maintenance requests resolved by AI, 72% of messages answered instantly — are vendor-reported, so treat them as directional rather than audited, but the direction matches what customer quotes describe. A firm at 50-500 units running Professional at $2.50/unit/month with 1M tokens per unit per month has enough AI capacity to actually automate, not just sample it. Pass when you're small. Pricing starts at 25 units and every plan carries an onboarding fee, so a landlord with three doors is paying for capacity they'll never touch. Pass too if you want every tenant interaction to come from a human — the entire product thesis is that AI handles the routine layer first and routes real decisions to your managers. And if you need bespoke AI architecture wired into legacy systems or unusual owner structures, that's an Enterprise conversation, not an Advanced one. The closest comparison most buyers make is AppFolio or Buildium, and the honest tradeoff is ecosystem maturity versus automation depth. Those platforms have longer track records and wider third-party integration catalogs;
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Real-world workflow fit
Concrete scenarios for the personas MagicDoor actually fits — and what changes day-one when you adopt it.
A tenant texts about a broken water heater at 9pm. Genie AI asks clarifying questions, runs troubleshooting steps, and creates the work order, then coordinates the vendor through the vendor portal. Rent reminders and late fees continue automatically, and the payment syncs into trust accounting.
Outcome: The landlord wakes up to a booked vendor instead of a string of texts, and the month's rent lands in reconciled books without manual entry.
Genie AI answers routine tenant questions instantly and translates for multilingual tenants, while maintenance requests are triaged by AI runbooks before reaching staff. Listings and lease renewals are drafted by AI and sent for eSigning by text.
Outcome: Staff stop trading emails and phone tag, vacancy days shrink because renewals go out on time, and the firm stays within its 1M token-per-unit Professional allowance.
Portfolio dashboards roll up reporting across every owner and property, AI works across all properties simultaneously, and Enterprise-level custom automations connect Genie AI to pre-existing systems rather than replacing them.
Outcome: One platform and one AI layer across portfolios, with owner distributions and audit-ready trust accounting maintained without a per-property workflow rebuild.
Use Cases
- Self-managed landlords automating rent collection and tenant communication without spreadsheets.
- Property management firms with 10-500 units automating maintenance triage, listings, and lease renewals.
- Multi-portfolio operators needing portfolio-level reporting and AI that works across every property at once.
- Landlords with multilingual tenants using unlimited AI-enabled live translation and instant AI replies.
- Teams migrating off AppFolio, Buildium, DoorLoop, or Rentvine using MagicDoor Switch.
- Landlords needing trust accounting, owner distributions, and 1099s without enterprise prices.
- PM firms that want AI to handle routine tenant messages so staff stop trading emails and phone tag.
Models Under the Hood
as of 2026-10-22
Limitations
- Pricing is per unit per month with AI usage metered in Genie AI tokens: 500k tokens/unit/month on Advanced and 1M tokens/unit/month on Professional, with additional tokens available at extra cost; Enterprise pricing is custom.
- Advanced is positioned for fewer than 50 units, Professional for 50 to 500+ units, and Enterprise for 500+ units.
- AI capabilities are concentrated in the Genie Assistant, Genie Chat, and named AI modules (Maintenance, Lease Renewal, Rental Applications, Tenants Insurance, Policy Handbook, Work Order), and the site promotes automation rates such as 81% of maintenance requests resolved by AI and 72% of tenant messages responded to with AI.
- Tenant screening is listed under rental applications with income verification noted as coming soon.
as of 2026-10-01
Verification history
We have re-verified MagicDoor 21 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
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12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published MagicDoor tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Advanced - AI Assistant
$1.50/unit/mo with 1-year contract | $2.50/unit/mo
Ideal for
Self-managed landlords and small PM firms under 50 units who want AI reducing daily manual work, with a 25-unit minimum to start
What this tier adds
Starting tier: $1.50/unit/mo on a 1-year contract or $2.50/unit/mo month-to-month, with 500k Genie AI tokens per unit per month and roughly 15 tenant messages and 10 platform actions per unit
Professional - AI Automation
$2.50/unit/mo with 1-year contract | $3.50/unit/mo
Ideal for
PM firms running 50 to 500+ units that need defined AI processes, automated communications, and maintenance at scale
What this tier adds
Doubles the allowance to 1M tokens per unit per month — about 30 tenant messages and 20 platform actions per unit — plus custom automations and invoice analysis at ~1 per 5 units, at $2.50/unit/mo on a 1-year contract or $3.50/unit/mo month-to-month
Enterprise - AI Strategy
Custom
Ideal for
Operators managing 500+ units who need custom AI solutions, situation-specific automations, and connections into pre-existing systems
What this tier adds
Custom-priced top tier with unlimited Genie AI tokens, unlimited tenant messages and platform actions, and dedicated AI strategy and implementation
Where the pricing makes sense
The company stage and team size where MagicDoor's pricing actually pencils out — and where peers do it cheaper.
MagicDoor sits between bare-bones landlord tools (RentRedi, DoorLoop, which start far below 25 units) and enterprise systems like Yardi or AppFolio, which price AI and many automations as add-ons. Advanced at $1.50/unit/mo on a 1-year contract ($2.50/unit/mo month-to-month) fits sub-50-unit managers; Professional at $2.50/unit/mo annually ($3.50 month-to-month) fits 50-500+ units; Enterprise is custom for 500+ units.
Setup time & first value
How long it actually takes to get something useful out of MagicDoor — broken out by persona, not the marketing-page minute.
Self-managed landlords can get properties in and running in about 30 minutes per customer-reported experience, though onboarding and training are included with every plan. Firms migrating off AppFolio, Buildium, DoorLoop, or Rentvine should budget 3-7 days for MagicDoor Switch to move leases, tenants, financials, and documents, with timing dependent on portfolio size and complexity.
Switching to or from MagicDoor
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From AppFolio: MagicDoor Switch migrates leases, tenants, financials, and documents, with the vendor publishing a no-downtime, no-data-loss switching guide
- →From Buildium: same MagicDoor Switch path, including legacy financial data and documents, typically 3-7 days
- →From DoorLoop: MagicDoor Switch handles legacy data transfer as part of paid onboarding
- →From Rentvine: MagicDoor Switch supports migration, with a data migration guarantee behind the transfer
- →From spreadsheets: self-managed landlords can set up properties directly in roughly 30 minutes rather than running a formal migration
- ↗To AppFolio: export your financial data as PDF, CSV, or Excel from MagicDoor's accounting suite before switching
- ↗To Buildium: use MagicDoor's financial data export (PDF, CSV, Excel) plus file storage to move documents out
- ↗To DoorLoop: pull lease documents and financial reports through the platform's export formats, then cancel after your contract term
- ↗To Yardi Breeze: export the general ledger, owner statements, and tenant records as CSV or Excel for the new system
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “MagicDoor”, and we withheld 6: 6 could not be judged, because “MagicDoor” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about MagicDoor.
Official links
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