Parahelp

Parahelp is an AI support team purpose-built for startups. It uses a two-agent architecture: a Customer Agent that handles complex support tickets by following your policies and using your tools, and an Internal Agent that builds and continuously updates the Customer Agent as your product or policies change. Setup takes about three hours—connect context sources, review configurations, and go live. Parahelp stays up to date with your company, delivering high CSAT (94% reported). It's specifically designed for fast-moving startups needing to scale personalized support without adding headcount. Key features include the Internal Agent's proactive and reactive updates, built-in guardrails and monitoring, out-of-the-box integrations and skills, billing group context handling, and an API for custom request processing. The platform is SOC 2 Type II certified and GDPR compliant, and customers can opt out of model training on the Scale plan. Parahelp is priced per credit, with a minimum monthly commitment. The Start plan ($1.25/credit, 800 credits/mo) is for under 3K tickets; Scale ($1/credit, 4K credits/mo, annual) for 3K-20K tickets; and Custom for over 20K. A 14-day no-cure-no-pay trial is included. Compared to generic AI chatbots, Parahelp's two-agent design means it doesn't just answer—it takes action and self-maintains. It's more autonomous than tools that require manual retraining, ideal for startups with frequent product changes.