Petriage
AI symptom checker & nurse helpline tied to your family vet.
Useful if your vet uses Petriage: you get free AI triage, nurse helpline (not vet consults), and streamlined clinic visits. Skip if your clinic isn't enrolled, because features like eConsult, eCheck, and Petriage Rx depend on clinic participation. For standalone vet video consults, consider alternatives like AirVet or Vetster.
Verified 18d ago · liveness 77/100 · cite: rightaichoice.com/tools/petriage
- Pet owners whose vet is enrolled in Petriage
- Those needing after-hours nurse advice to avoid unnecessary ER trips
- Pet parents wanting a direct line to their family vet via chat/video
- Owners of pets requiring ongoing medication for convenient home delivery
- People seeking direct video consults with a veterinarian (nurse helpline only for live advice)
- Those whose primary vet does not use Petriage (most features depend on clinic participation)
- Pet owners looking for a standalone telehealth app without reliance on a specific clinic
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Skip Petriage if your family veterinarian is not already enrolled in Petriage, as most features require clinic participation.
Pricing for pet owners is not publicly listed; your vet clinic sets its own fees for eConsult and other services.
Petriage's pricing targets veterinary clinics (Premium $199.99/mo, Premium+Rx $99.99/mo after discount), making it expensive for a single user but potentially cost-effective for clinics. For pet owners, the free tier is the entry point, but advanced features depend on clinic participation. Compared to direct-to-consumer apps like AirVet ($39/visit) or Vetster ($60/consult), Petriage offers a different model—clinic-centric rather than on-demand.
In short
Petriage — AI symptom checker & nurse helpline tied to your family vet. Best for Pet owners whose vet is enrolled in Petriage, Those needing after-hours nurse advice to avoid unnecessary ER trips, Pet parents wanting a direct line to their family vet via chat/video. Plans from $99.99/mo.
Viability Score
How likely is Petriage to still be operational in 12 months? Based on 4 signals — momentum (how recently it shipped), wrapper dependency, revenue model, and web presence.
Last calculated: July 2026
How we score →Key Features
- AI-driven symptom checker with 4-point scale
- 24/7 veterinary nurse helpline (Petriage Live)
- Online clinic consult (eConsult)
- Video chat with your family vet
- Messaging and photo sharing with vet
- Express check-in for clinic visits
- Remote monitoring from clinic (eCheck)
- Home-delivery pharmacy (Petriage Rx)
- Auto-ship discounts on medications
- Free Petriage account with health profile
- Real-time symptom assessment results
- Continuously validated statistical model
- Connected care platform with primary vet
- Practice management system integration
About Petriage
Petriage is a clinic-centric veterinary telehealth platform that bridges pet owners with their primary veterinarian through an AI-driven symptom checker, 24/7 nurse helpline, and a suite of online consult and monitoring tools. Designed for clinics to offer their clients, it provides a free Petriage Analysis that evaluates symptoms on a four-point scale (Non-threatening, Worrisome, Urgent, Emergency), helping owners decide when to seek care. Beyond triage, Petriage enables video chat, messaging, express check-in, remote monitoring (eCheck), and a home-delivery pharmacy (Petriage Rx) when your clinic participates. Unlike standalone telehealth apps, Petriage requires enrollment by your vet—so most features are only available if your clinic subscribes. Pricing ranges from $199.99/month (Premium) to $99.99/month (Premium + Rx) for clinics, not individual pet owners.
Behind the Verdict
Petriage is a solid choice if your vet already subscribes, but its value drops fast for everyone else. The free AI triage is genuinely useful—it can tell you if that cough is an emergency or just allergies—and it's backed by a continuously validated model. The 24/7 nurse helpline is a nice middle ground between Dr. Google and an ER visit, especially for after-hours worry. But here's the catch: the full platform is designed for clinic workflows, not direct-to-consumer. You can't just sign up and get a video vet consult; you need your vet's clinic to be a partner. That makes it a high-quality add-on for existing vet relationships, not a replacement for services like AirVet or Vetster that connect you to an on-demand vet directly. If your clinic doesn't use Petriage, you're limited to the free symptom checker and a free account—no chat, no video, no pharmacy. Also, individual pricing isn't public; clinics pay $99-$200/month, so it's a B2B SaaS play. For pet owners willing to switch vets, finding a Petriage-enabled clinic could be worthwhile, especially for chronic conditions needing remote monitoring and automatic medication refills. We'd recommend it for clients of participating clinics, and skip it if you want on-demand vet video consults without involving your regular practice.
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Real-world workflow fit
Concrete scenarios for the personas Petriage actually fits — and what changes day-one when you adopt it.
Your dog is vomiting at 1 AM. You open Petriage's free symptom checker and describe the symptoms. The AI rates it 'Worrisome' and recommends calling Petriage Live.
Outcome: You speak with a veterinary nurse who advises monitoring at home with specific instructions, avoiding an expensive ER visit.
Your cat needs monthly arthritis medication. Your vet is on Petriage. You use eCheck to report progress via photos and messages. The vet adjusts the dosage and sends a new prescription to Petriage Rx.
Outcome: The medication is auto-shipped every 30 days with a discount. You save time and ensure compliance without extra vet visits.
You have a clinic appointment tomorrow. You use Petriage's express check-in to fill in forms and sign off on treatment plans online before arriving.
Outcome: You arrive, walk straight into the exam room, and reduce wait time.
Use Cases
- Assess your pet's symptoms at 2 AM to decide if a vet visit is needed.
- Video chat with your family vet without leaving home.
- Use Petriage Live to speak with a veterinary nurse 24/7.
- Order prescription refills with auto-ship and home delivery.
- Share photos and videos of your pet's condition with your vet.
- Check in online before arriving for your pet's appointment.
Models Under the Hood
as of 2026-07-14
Limitations
- Pricing is only disclosed for clinics (not pet parents).
- No API or developer documentation available.
- The platform appears heavily focused on the US veterinary market; international support is unclear. eConsult and video chat require your vet to be using Petriage, which many clinics may not.
- No standalone veterinarian network—you can't get a vet consult from Petriage itself; the nurse helpline is not a substitute for a veterinarian.
as of 2026-06-26
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Petriage tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Premium
$199.99/mo
Ideal for
Veterinary clinics wanting a full telehealth suite including AI triage, nurse helpline, remote consults, monitoring, and PMS integration.
What this tier adds
Starting tier for clinics; includes all core features except the home-delivery pharmacy.
Premium + Rx
$99.99/mo
Ideal for
Clinics that want to offer clients a pharmacy home-delivery option with auto-ship discounts.
What this tier adds
Adds Petriage Rx pharmacy to the Premium suite; price drops from $199.99/mo to $99.99/mo.
Where the pricing makes sense
The company stage and team size where Petriage's pricing actually pencils out — and where peers do it cheaper.
Petriage's pricing targets veterinary clinics (Premium $199.99/mo, Premium+Rx $99.99/mo after discount), making it expensive for a single user but potentially cost-effective for clinics. For pet owners, the free tier is the entry point, but advanced features depend on clinic participation. Compared to direct-to-consumer apps like AirVet ($39/visit) or Vetster ($60/consult), Petriage offers a different model—clinic-centric rather than on-demand.
Setup time & first value
How long it actually takes to get something useful out of Petriage — broken out by persona, not the marketing-page minute.
For pet owners: sign up in about 2 minutes with an email and basic pet profile. The symptom checker is immediately usable. Full features (eConsult, video chat, express check-in) require your clinic to be enrolled—so the time to first value depends on clinic participation. For clinics: setup includes practice management integration (estimated 1-2 weeks) and staff training.
Switching to or from Petriage
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From manual clinic scheduling: Petriage's express check-in and messaging can replace phone calls and paper forms.
- →From other telehealth apps: you can keep using your existing pharmacy, but Petriage Rx aims to replace it.
- ↗To a standalone telehealth app: you'll lose the direct connection with your family vet but gain on-demand vet access.
- ↗To another home-delivery pharmacy: Petriage Rx prescriptions can be transferred, but auto-ship discounts will be lost.
Integrations
Resources & Guides
Tutorials & Learning
Official links
Tools that pair well with Petriage
Common stack mates teams adopt alongside Petriage, with the specific reason each pairing earns its keep.
Alternatives to Petriage
View allBabylon Health
AI-powered virtual healthcare for symptom triage and doctor consultations
Ada Health
Free AI-powered symptom assessment for health triage
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