Petriage — AI-driven pet symptom checker and veterinary telehealth platform. Best for Pet owners wanting a free, AI-based first assessment of symptoms before deciding to visit the vet, Veterinary clinics seeking a telehealth platform to offer after-hours support and connected care, Pet parents who want 24/7 access to a veterinary nurse for advice and triage. Free to start; paid plans from $99.99199/mo.
Pet owners wanting a free, AI-based first assessment of symptoms before deciding to visit the vetVeterinary clinics seeking a telehealth platform to offer after-hours support and connected carePet parents who want 24/7 access to a veterinary nurse for advice and triageOwners of pets with chronic conditions needing remote monitoring and prescription home delivery
Not ideal for
Users looking for a standalone virtual vet consultation without involving their regular clinicPet owners whose family vet does not use Petriage (limited to symptom checker only)Those needing a full diagnosis from AI (it's a triage tool, not a substitute for exam)Clinics wanting a fully customizable white-label telehealth solution (Petriage is a branded platform)
Petriage is a solid choice for pet owners wanting a free, AI-powered first opinion before heading to the vet. Its 24/7 nurse helpline is a standout feature, but the platform relies on your vet being enrolled, so not all clinics are compatible.
Petriage shines for its free AI symptom checker, which gives a quick triage assessment and can reduce unnecessary ER visits. The integration with your family vet is a key differentiator—most pet telehealth apps are standalone. The Petriage Live nurse helpline is a practical safety net for after-hours concerns. However, the platform is only as useful as your vet's participation; if your clinic doesn't use Petriage, you lose the connected care benefits. Compared to alternatives like Pawp or AskVet, Petriage offers more comprehensive in-clinic integration but lacks direct online prescriptions without a vet partnership. Real-world usage caveats: the symptom checker is not a diagnosis, and users report that the four-point scale can be too cautious, leading to more vet visits than necessary.
Skip Petriage if Skip Petriage if you need standalone telemedicine without an existing family vet or if your clinic can't afford at least $99.99/month.
Latest from Petriage
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Viability Score
80/100
Safe Bet
How likely is Petriage to still be operational in 12 months? Based on 6 signals including funding, development activity, and platform risk.
funding runway
80
website health
90
github activity
50
category mortality
70
wrapper dependency
100
hyperscaler overlap
80
About Petriage
Petriage is a veterinary telehealth platform offering an AI-driven symptom checker and 24/7 nurse helpline to help pet parents assess their pet's health. Designed for pet owners and veterinarians, it provides real-time symptom analysis on a four-point scale (Non-threatening to Emergency) and connects users with their family vet through video chat, messaging, and photo sharing. Key features include the free Petriage Analysis tool, Petriage Live after-hours nurse support, eConsult for online clinic consultations, express check-in for in-clinic visits, and Petriage Rx home-delivery pharmacy. Petriage positions itself as a transformative telemedicine solution that bridges the gap between home care and professional veterinary services, offering a continuous cycle of care from assessment to treatment.
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Key Features
Free AI-driven pet symptom checker
Real-time symptom analysis on four-point scale
Petriage Live 24/7 veterinary nurse helpline
Online eConsult with your family vet
Video chat and messaging with vet
Photo and video sharing with vet
Express check-in for in-clinic visits
Remote monitoring via eCheck
Petriage Rx home-delivery pharmacy with auto-ship discounts
Build and manage pet health profile
Continuous model validation by veterinarians
Learning statistical model from user input
Real-world workflow fit
Concrete scenarios for the personas Petriage actually fits — and what changes day-one when you adopt it.
Veterinary clinic owner
A new client calls after hours with a limping dog. You direct them to Petriage's free AI symptom checker, then schedule a video consult next morning via the platform.
Outcome: Reduced ER visits, improved client triage, and streamlined follow-up care.
Pet parent with a senior cat on medication
You use Petriage Rx to set up auto-ship for monthly thyroid medication, and share a photo of the cat's behavior with your vet via the app.
Outcome: Convenient prescription delivery and real-time monitoring without extra office visits.
Veterinary technician managing front desk
A client checks in online via Petriage express check-in before arriving, and you pre-review their pet's symptoms from the platform.
Outcome: Reduced wait times and better preparation for the appointment.
Use Cases
Assess your pet's symptoms at 2 AM to decide if a vet visit is needed.
Check in online before arriving for your pet's appointment.
Models Under the Hood
Proprietary statistical model validated by veterinarians
Limitations
Pricing is only disclosed for clinics (not pet parents). No API or developer documentation available. The platform appears heavily focused on the US veterinary market; international support is unclear.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Annual total
$2,400
Over 12 months
Effective monthly
$200
Billed monthly
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Petriage tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Premium
$199.99/month
Ideal for
Mid-size veterinary clinic wanting AI triage, 24/7 nurse helpline, remote consults, and PMS integration.
What this tier adds
Starting tier at $199.99/month with full telehealth suite except home-delivery pharmacy.
Premium + Rx
$99.99/month (marked down from $199.99)
Ideal for
Clinic that wants to offer prescription home delivery with auto-ship discounts, improving medication compliance.
What this tier adds
Adds Petriage Rx pharmacy at $99.99/month (discounted from $199.99) to Premium features.
Hidden costs & gotchas
What the public pricing page doesn't put in bold. Captured from pricing-page footnotes, contract terms, and recurring complaints.
•Petriage Premium at $199.99/month; no per-visit fees disclosed.
•Premium + Rx is $99.99/month (marked down from $199.99) — may revert after promotional period.
•No free tier for clinics; only free Analysis tool for pet parents.
Where the pricing makes sense
The company stage and team size where Petriage's pricing actually pencils out — and where peers do it cheaper.
Petriage's pricing ($99.99–$199.99/month) fits small to mid-size clinics wanting a full telehealth suite. It is pricier than basic telemedicine add-ons (e.g., TeleVet at $79/month) but more affordable than enterprise platforms like Vetstoria. The bundled Rx introduces pharmacy revenue potential.
Setup time & first value
How long it actually takes to get something useful out of Petriage — broken out by persona, not the marketing-page minute.
For clinics: initial onboarding includes practice management integration (1-2 days) and staff training (half-day). Pet parents: sign up free, build pet profile (5 minutes), and start using Analysis immediately. Petriage Live and eConsults go live as soon as clinic activates the subscription.
Switching to or from Petriage
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
Migrating in
→From paper-based records: Petriage integrates with practice management systems for smooth data import.
→From other telemedicine platforms: export client/pet data via CSV; manual setup of health profiles in Petriage.
Migrating out
↗To another telehealth platform: export pet profiles and consult history (likely manual; no API).
↗To a generic PMS with telemedicine: discontinue Petriage subscription but maintain client records in your PMS.
Recent material changes
Pricing, brand, ownership, or deprecation changes worth knowing before you commit. Most-recent first.
•Petriage awarded patent for online pet symptom checker (no date specified).
