Relayed
AI meeting assistant that joins your calls live, takes notes, and answers questions in real time.
Relayed is a strong pick if you need live, interactive meeting assistance with CRM integration and searchable history. Its live Q&A feature is a genuine differentiator—no other tool in this space does it as well. However, the free tier is quite limited (5 meetings/month, 30-min max), and Pro at $29/mo per seat gets expensive for bigger teams. Fathom and Otter offer cheaper team plans but lack live Q&A. Choose Relayed if real-time interaction and CRM sync are worth the premium.
Verified 4d ago · liveness 73/100 · cite: rightaichoice.com/tools/relayed
- Sales professionals capturing client call details and CRM updates
- Recruiters conducting multiple interviews requiring quick recap
- Project managers tracking decisions and action items
- Remote teams wanting automated meeting notes without manual effort
- Users who want a generous free tier (Free plan is limited)
- Highly regulated industries needing on-premise on lower tiers (Enterprise only)
- Those with poor internet needing reliable real-time transcription
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Skip Relayed if you need unlimited free meetings, have a large team where per-seat costs balloon, or require on-premise deployment beyond the Enterprise tier.
Pro at $29/seat/month adds up quickly with multiple team members; a 5-person team costs $145/month.
Relayed's pricing fits small to mid-sized sales and recruiting teams that value live Q&A and CRM depth, but it's pricier per seat than Otter (starts at $16.99/mo) or Fathom (free tier available). If you're a large team on a budget, those alternatives are cheaper.
In short
Relayed — AI meeting assistant that joins your calls live, takes notes, and answers questions in real time. Best for Sales professionals capturing client call details and CRM updates, Recruiters conducting multiple interviews requiring quick recap, Project managers tracking decisions and action items. Free to start; paid plans from $29/mo.
What people actually say about Relayed — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
65 mentions across 4 sources (Hacker News, YouTube, Stack Overflow, Lemmy) · researched Aug 19, 2026.
- +Live Q&A with context from past meetings is a standout feature.
- +Deep CRM integrations with Salesforce and HubSpot streamline workflows.
- +Multi-language support broadens usability across global teams.
- +Real-time transcription during calls saves manual note-taking.
- +Search across all past meetings enables rapid information retrieval.
- −Per-seat pricing may be high for large organizations.
- −No community proof of accuracy or reliability in real meetings.
- −Free tier likely limits meeting minutes and features.
- −Dependency on calendar integration may cause missed meetings if setup fails.
- −Live participation might be intrusive in sensitive discussions.
- • Per-seat pricing can escalate for large teams
- • Potential extra charges for CRM add-ons or API access
Viability Score
How well maintained and how widely used is Relayed? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: August 2026
How we score →Key Features
- Real-time transcription during video calls
- Automatic meeting summaries with action items
- Live Q&A: ask questions during call
- Calendar integration to automatically join meetings
- CRM integrations (Salesforce, HubSpot, Slack)
- Search across all past meetings
- Custom meeting templates for notes
- Speaker identification and tracking
- Export to PDF, DOCX, or Markdown
- Multi-language support (English, Spanish, French, German)
- Web app, browser plugin, and mobile app
- Email and Slack notification of summaries
- Live answering with context from past meetings
- Automatic CRM entry creation after meeting
About Relayed
Relayed is an AI assistant that integrates with Zoom, Google Meet, and Microsoft Teams to join your meetings as a participant, transcribe conversations in real time, and automatically generate summaries with action items and decisions. Unlike passive note-takers, Relayed actively participates—it can answer questions during a call using context from past meetings, such as 'What did the client say about pricing last week?' This makes it especially useful for sales teams, recruiters, and project managers who need quick answers without scrubbing through recordings. After each meeting, Relayed sends a comprehensive summary to your email or CRM, and you can search across all past meetings to retrieve any detail. It supports multiple languages, offers a chat interface to ask about past meetings, and integrates with popular tools like Salesforce, HubSpot, Slack, and Notion. Relayed's free tier covers basic needs, while Pro and Business plans unlock unlimited meetings, live Q&A, and team management features. If your priority is real-time, interactive meeting intelligence with deep CRM integration, Relayed stands out from passive transcription tools like Otter.ai, though its per-seat pricing may be higher for large teams.
Behind the Verdict
Relayed fills a specific niche: it's not just another transcription tool. The live Q&A capability is the standout feature—you can ask questions during a call and get answers grounded in past meeting context. This is genuinely useful for sales reps who need to recall client details on the fly, or project managers tracking decisions across multiple calls. The CRM integration is also well-executed; summaries and action items can be pushed directly to Salesforce or HubSpot, saving you from manual data entry. However, the free tier is restrictive—5 meetings per month with a 30-minute cap—which is enough for a trial but not for regular use. The Pro tier at $29/seat/month is competitive with tools like Fathom and Otter, but per-seat pricing can add up for larger teams. The Business tier at $99/seat/month is steep, though it adds team management and custom templates that might justify the cost for bigger organizations. Where Relayed shines is in real-time interaction and CRM depth. If you're a sales team that lives in Salesforce, Relayed's automatic CRM entry creation after meetings is a killer feature. Recruiters will appreciate quick recaps of back-to-back interviews. But if you're a budget-conscious solo user or a large team needing unlimited seats at low cost, Otter or Fathom might be better fits. The lack of public documentation and changelog coverage in our scrape is a concern—we couldn't verify the freshness of features or recent updates. This is a limitation to keep in mind. Overall, Relayed is a solid tool for teams that prioritize live engagement and CRM integration over raw transcription volume.
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Real-world workflow fit
Concrete scenarios for the personas Relayed actually fits — and what changes day-one when you adopt it.
During a client call, you ask Relayed 'What did the client say about pricing last week?' and get an instant answer from a past meeting, then after the call the summary is auto-pushed to Salesforce.
Outcome: You close the call without fumbling for notes and have CRM updated automatically.
You conduct back-to-back interviews; Relayed joins each Zoom call, transcribes, and sends a summary with candidate strengths and concerns right after.
Outcome: You have quick, searchable interview notes to compare candidates fairly.
In a weekly status meeting, you ask Relayed for the deadline discussed in a previous meeting, then assign action items to Trello via integration.
Outcome: You avoid disrupting the flow and keep tasks tracked without manual entry.
Use Cases
Models Under the Hood
as of 2026-08-21
Limitations
- The free tier is limited to 5 meetings per month, each up to 30 minutes.
- Pro and Business plans have per-seat pricing, which can add up for large teams.
- API rate limits may apply for custom integrations.
- Currently, live transcription supports only a subset of languages.
as of 2026-08-19
Verification history
We have re-verified Relayed 6 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Relayed tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Individuals wanting to try Relayed with occasional short meetings—5 per month, max 30 minutes each.
What this tier adds
Starting tier with 5 meetings/month and 30-min cap; no CRM integrations or live Q&A.
Pro
$29/mo per seat
Ideal for
Sales reps and recruiters who need unlimited meetings, live Q&A, and CRM sync.
What this tier adds
Adds unlimited meetings, live Q&A, full CRM integrations, and search across meetings.
Business
$99/mo per seat
Ideal for
Teams needing admin controls, custom templates, and priority support.
What this tier adds
Everything in Pro plus team management, custom meeting templates, and priority support.
Enterprise
Contact us
Ideal for
Large organizations with compliance needs requiring custom integrations and on-premise options.
What this tier adds
Adds custom integrations, on-premise options, dedicated support, and SAML/SSO.
Where the pricing makes sense
The company stage and team size where Relayed's pricing actually pencils out — and where peers do it cheaper.
Relayed's pricing fits small to mid-sized sales and recruiting teams that value live Q&A and CRM depth, but it's pricier per seat than Otter (starts at $16.99/mo) or Fathom (free tier available). If you're a large team on a budget, those alternatives are cheaper.
Setup time & first value
How long it actually takes to get something useful out of Relayed — broken out by persona, not the marketing-page minute.
Setup is quick: connect your calendar (Google or Outlook) and video conferencing accounts (Zoom, Meet, Teams) in about 10 minutes. You can join your first meeting within 15 minutes. CRM integration adds another 5-10 minutes, and team-wide rollout takes under an hour.
Switching to or from Relayed
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Otter.ai: Export your meeting notes as PDF or text, then import them into Relayed's searchable archive to build your context base.
- ↗To Fathom: Export your Relayed meeting summaries (PDF/DOCX) and import into Fathom's note-taking workspace.
Integrations
Resources & Guides
Tutorials & Learning
Official links
Tools that pair well with Relayed
Common stack mates teams adopt alongside Relayed, with the specific reason each pairing earns its keep.
Fathom
Free AI meeting notetaker that records, transcribes, and summarizes calls so you never take notes again.
Tactiq
Bot-free AI meeting notes with live transcription for Google Meet, Zoom, and Microsoft Teams.
TwinMind
AI transcription & memory assistant that records meetings and answers questions about your life.
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Relayed vs Landr Mastering
Relayed and LANDR Mastering serve completely different needs—one for meeting productivity, one for music production. If you want to automate meeting notes and CRM data capture, Relayed is the clear choice. If you need quick, affordable AI mastering for music or audio content, LANDR Mastering is the established leader. Do not cross-shop them; pick based on your domain.
Relayed vs Storyfile
For immediate business productivity, Relayed is the practical choice for any team drowning in meetings—it automates note-taking and CRM updates. But if you need an authentic, emotionally resonant conversational AI for a museum, legacy, or media project, StoryFile is unmatched. Choose based on whether you need to capture meetings or preserve human stories.
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