Rounded
No-code AI voice agents for French healthcare and SMBs, automating inbound and outbound calls with multilingual support and 30+ languages.
Rounded is a solid choice for French-speaking SMBs, especially in healthcare, thanks to its no-code agent builder, pre-built industry agents, and per-minute pricing with a free trial. It differentiates with HDS-compliant servers and a partner program, but its EU-centric focus and limited deep customization make it less ideal for global enterprises or teams needing API-first control. Compare with Vapi or Retell for more flexibility.
Verified 3d ago · liveness 74/100 · cite: rightaichoice.com/tools/rounded
- Medical secretaries and healthcare practices in France
- SMBs with high call volume
- Lead generation teams
- Customer support teams automating level-1
- Teams needing deep custom AI model training
- Global enterprises requiring compliance outside France/EU
- Use cases requiring visual or in-person interactions
We scan live Reddit threads, YouTube comments, X posts, G2 reviews and other communities — and hand you an honest verdict in under a minute.
- Honest verdict, not marketing
- Real pros & cons from real users
- Attributed quotes with receipts
3 free scans · no card needed
Skip Rounded if you need a lightweight, low-cost plan under 130€/month, require deep API-first control like Vapi, or need your data hosted outside France/EU.
Additional native integrations beyond your plan's included count cost +10€/month each, which adds up if you connect many tools.
Rounded's pricing fits French SMBs with moderate to high call volume (500+ minutes/month) who value quick no-code deployment. Compared to Vapi (per-minute API pricing) or Retell (developer-focused), Rounded's base fees are higher but include a browser-based builder and pre-built agents, making it easier for non-technical teams. For teams under 500 minutes, pay-as-you-go options like Vapi may be cheaper.
In short
Rounded — No-code AI voice agents for French healthcare and SMBs, automating inbound and outbound calls with multilingual support and 30+ languages. Best for Medical secretaries and healthcare practices in France, SMBs with high call volume, Lead generation teams. Free to start; paid plans from $19/mo.
What's new in Rounded
Checked 9 days agoAcross the latest 7 updates: 7 feature updates.
Pourquoi l’IA vocale est une révolution pour les entreprises
Explique l'impact de l'IA vocale sur les entreprises en 2026.
Standardiste IA vs centre d’appel classique
Compare les standardistes IA et les centres d'appel classiques pour l'accueil téléphonique en 2026.
Automatisez votre standard téléphonique avec un agent IA
Présente l'automatisation du standard téléphonique avec un agent IA pour toutes tailles d'entreprises.
Automatiser les appels entrants en santé, sans déshumaniser la relation
Aborde l'automatisation des appels entrants dans le secteur de la santé tout en préservant la relation client.
Optimiser l'accueil téléphonique médical avec un agent vocal IA
Décrit comment un agent vocal IA améliore l'accueil téléphonique médical et la satisfaction des patients.
Réduire les Coûts Opérationnels des Syndics avec un Standardiste IA
Analyse la réduction des coûts opérationnels pour les syndics immobiliers grâce à un standardiste IA.
L'impact de l'IA sur la gestion des rendez-vous en anesthésie
Explore l'optimisation de la gestion des rendez-vous en anesthésie par l'IA, réduisant les erreurs.
What people actually say about Rounded — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
74 mentions across 6 sources (Reddit, Hacker News, YouTube, App Store, Stack Overflow, Lemmy) · researched Jul 29, 2026.
- +No-code agent builder for non-technical users.
- +Supports 30+ languages for international calls.
- +HDS-compliant servers in France for healthcare data.
- +Transparent per-minute pricing starting at 0.08€.
- +Pre-built agents for healthcare, real estate, and more.
- −Very limited community feedback to validate claims.
- −Off-topic posts dominate search results for the name.
- −No independent reviews on reliability or call quality.
- −Competitors like Retell AI have stronger community support.
- −French market focus may not suit global businesses.
Viability Score
How well maintained and how widely used is Rounded? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: August 2026
How we score →Key Features
- No-code agent builder
- Pre-built agents (medical secretary, receptionist, lead recall, support, debt collection)
- Multilingual support (30+ languages)
- Inbound and outbound call handling
- 100+ simultaneous calls
- Appointment booking and calendar sync
- Custom knowledge base (FAQs)
- Smart escalation to human agents
- Elastic SIP trunking (BYOC)
- Outbound campaign calling
- Real-time monitoring and logging
- Web widget deployment
- Team management and analytics
- White-label / partner program
- Enterprise on-premise deployment
About Rounded
Rounded is a no-code platform that lets you build and deploy AI voice agents for your business phone lines. It's designed for French-speaking SMBs—especially in healthcare—to handle high call volumes without hiring more staff. You define your agent's personality and instructions in plain language, connect your knowledge base (FAQs, docs) and your existing tools (CRMs, calendars, ERPs), then deploy it on a Rounded phone number, your own SIP system, or a web widget. The platform supports over 30 languages, handles 100+ simultaneous calls, and integrates natively with 2000+ apps. Pre-built agents cover medical secretarial work, reception, lead recall, customer support, and debt collection. Pricing is per-minute with transparent tiers starting at 0.08€/minute. Rounded stands out for its French-market focus, HDS-compliant servers in France, and white-label partner program. For global teams needing API-first flexibility, Vapi or Retell are more flexible, but for French SMBs, Rounded offers a faster time-to-value.
Behind the Verdict
Rounded is built specifically for the French market, which is both its biggest strength and its biggest limitation. If you're a French medical practice, a restaurant, or a small business with high call volume, Rounded offers a fast path to automating your phone lines without coding. The pre-built agents for medical secretaries, receptionists, lead recall, and debt collection are ready to use with minimal setup, and the no-code builder lets you customize them by explaining instructions in natural language. The platform handles 100+ simultaneous calls, so busy lines don't mean missed opportunities. It supports 30+ languages, making it useful for businesses with diverse customers. Pricing is transparent per-minute, with a free trial (15 minutes) and plans starting at 129€/month. That's a higher base fee than some competitors, but it includes minutes and features that can pay off if your call volume justifies it. For low-volume users, the per-minute overage can add up, and the lack of a cheap entry tier might be a barrier. Rounded offers a white-label partner program, which is great for agencies and resellers. However, if you're looking for deep customization, API-first control, or your data must stay outside the EU, Rounded isn't the best fit—tools like Vapi and Retell give you more developer freedom. Overall, Rounded is a strong choice for French SMBs that want to automate calls quickly and don't need to fiddle with APIs.
Researching Rounded? Get your full AI stack in 60 seconds.
Free, no signup — tell us your goal and get tools matched to your budget & existing stack.
Real-world workflow fit
Concrete scenarios for the personas Rounded actually fits — and what changes day-one when you adopt it.
Set up the medical secretary agent to book appointments, answer FAQs, and sync with the clinic's calendar.
Outcome: The agent answers 100% of calls during office hours, books appointments automatically, and frees up 2+ hours of the secretary's day.
Deploy the lead recall agent and connect it to the CRM to call new website leads within one minute.
Outcome: Leads are called back instantly, qualification questions are asked, and qualified leads are transferred to the sales team with full context, boosting conversion rates.
Set up the customer support agent to handle level-1 questions and escalate complex cases.
Outcome: The agent handles hundreds of simultaneous conversations, reducing wait times, and only transfers callers needing human help to your support team.
Use Cases
- Automate medical reception to book appointments and answer FAQs for French clinics.
- Immediately call back website leads within a minute to boost conversion.
- Handle overflow customer support calls during peak hours.
- Automate debt collection reminders and payment collection.
- Provide 24/7 reception for restaurants, shops, and small businesses.
Limitations
- Pricing is per-minute with monthly base fees starting at 129€/mois.
- Free trial is only 15 minutes.
- Included minutes reset monthly; overages can be expensive for low-usage users.
- No mobile or desktop apps mentioned.
as of 2026-08-21
Verification history
We have re-verified Rounded 5 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Rounded tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Essai gratuit
0€
Ideal for
Anyone wanting to test Rounded's agent with a quick 15-minute trial before committing.
What this tier adds
Free entry point with 15 minutes included; no credit card required.
Package minutes
19€
Ideal for
Small businesses or solo users with sporadic call needs, buying 100 minutes as a one-off.
What this tier adds
One-time 100-minute prepaid package at 19€; no monthly commitment.
Essentiel
129€/mois
Ideal for
Small organizations with limited but regular call volume (around 500 minutes/month).
What this tier adds
Adds 500 included minutes, 5 simultaneous calls, 1 phone number, and 3 native integrations.
Pro
489€/mois
Ideal for
Growing SMBs with moderate call volumes (up to 2000 minutes/month) and team needs.
What this tier adds
Increases to 2000 minutes, 5 numbers, 5 integrations, and adds team management and email support.
Plus
1189€/mois
Ideal for
Businesses that rely heavily on voice agents daily (up to 7000 minutes/month) and need priority support.
What this tier adds
Adds 7000 minutes, 10 numbers, 50 simultaneous calls, 20 integrations, Slack channel, and a solution engineer.
Corporate
Sur devis
Ideal for
Large enterprises with high volumes (200+ simultaneous calls) and custom compliance or on-premise needs.
What this tier adds
Custom pricing, unlimited integrations, on-premise deployment, SLA, and ERP integration on request.
Partenaires et revendeurs
Sur devis
Ideal for
Agencies, resellers, and software vendors wanting to white-label Rounded for their own clients.
What this tier adds
Discounted pricing and white-label branding, enabling you to sell AI voice agents under your own brand.
Where the pricing makes sense
The company stage and team size where Rounded's pricing actually pencils out — and where peers do it cheaper.
Rounded's pricing fits French SMBs with moderate to high call volume (500+ minutes/month) who value quick no-code deployment. Compared to Vapi (per-minute API pricing) or Retell (developer-focused), Rounded's base fees are higher but include a browser-based builder and pre-built agents, making it easier for non-technical teams. For teams under 500 minutes, pay-as-you-go options like Vapi may be cheaper.
Setup time & first value
How long it actually takes to get something useful out of Rounded — broken out by persona, not the marketing-page minute.
Setup is typically 15 minutes for a basic agent using a pre-built template, and under an hour to customize instructions and connect integrations. You can test your agent and deploy it on a Rounded number or your SIP system the same day.
Switching to or from Rounded
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From a traditional call center: Replace your on-premise PBX with Rounded's SIP trunking, gradually migrating in-hours calls to your AI agent while your team handles escalations.
- ↗To Vapi or Retell: Export your agent instructions and conversation logs, then rebuild your agent using their API-first platforms.
Integrations
Resources & Guides
Tutorials & Learning
Official links
Tools that pair well with Rounded
Common stack mates teams adopt alongside Rounded, with the specific reason each pairing earns its keep.
Featured Head-to-Head Comparisons
Rounded vs Presto Voice
For large QSR chains with drive-thrus aiming to boost revenue via upselling, Presto Voice is the clear choice given its proven 95% automation rate and major partnerships like Dairy Queen. For small-to-medium businesses needing a flexible, no-code phone agent for inbound/outbound calls (especially in France), Rounded offers a more accessible freemium model and broad language support.
Rounded vs Locus Robotics
Locus Robotics and Rounded serve completely different verticals: warehouse automation vs. phone call automation. Your choice depends entirely on your operational need. If you run a high-volume fulfillment center, Locus Robotics' AMRs can boost productivity 2-3x but require significant investment and space. If you are an SMB in France or Europe wanting to automate inbound/outbound calls, Rounded offers a no-code, quick-to-deploy solution. There is no overlap—select based on your primary business pain point.
Rounded vs Truleo
Truleo and Rounded serve completely different markets: Truleo is a specialized intelligence platform for law enforcement, while Rounded is a no-code AI voice assistant for businesses. If you run a police department, Truleo's ability to connect siloed data (RMS, CAD, jail calls) and automate tasks like report writing and lead generation is unmatched. For a non-law-enforcement business looking to automate phone calls, Rounded's freemium pricing and per-minute model offer a low-risk entry. Choose based on your sector, not feature overlap.
Alternatives to Rounded
View allFrequently Asked Questions
Best-of guides
Used Rounded? Help shape our editorial sentiment research.