Spokk is live · pricing from $149/mo · last verified 14 Nov 2026 · viability healthy
Spokk
Spokk turns an SMS feedback reply into an AI-drafted Google review, then handles loyalty, referrals and memberships from $149/mo.
The arithmetic is hard to argue with: from $149/month billed yearly (or $179 monthly, no contract) with unlimited locations and seats, against Podium Core at $399/month on a 12-month auto-renewing term plus per-location texting fees. What actually earns the renewal is the draft quality — restrained, honest to the star rating, built from the customer's own words. Two catches: you quote on a call rather than picking a tier online, and HIPAA practices need the separate Healthcare plan.
Verdict generatedVerified 5h ago · liveness 73/100 · cite: rightaichoice.com/tools/spokk
- Dental, medical, med spa, salon, massage and vet practices that depend on repeat in-person visits
- Solo operators who want automated Google reviews, loyalty and referrals without hiring an admin
- Small multi-location teams that need consistent follow-up without per-location pricing
- Service businesses adding recurring membership revenue through a branded portal
- E-commerce or SaaS businesses with no in-person visit to trigger the check-in sequence
- Enterprises needing deep CRM customization or complex workflow branching
- HIPAA-covered practices that won't move to the separate Healthcare plan from $249/mo billed annually
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Skip Spokk if you need a published self-serve price list you can check out from without a call, or if you want a CRM with branching automation — Spokk quotes each account individually and integrates with HubSpot, Zoho and GoHighLevel rather than replacing them.
The $149/month is a floor, not a fixed price: your quote depends on the features you choose and monthly customer volume, so a busy multi-provider clinic will land above it after the quoting call.
$149/month billed monthly with unlimited locations and seats puts Spokk below Podium (from $399/month Core on a 12-month auto-renewing contract, plus $5/month texting per US location) and Weave (about $348/month for reviews). It costs more than a bare-bones review widget, but you are buying feedback, loyalty, referrals and memberships in one bill. HIPAA practices pay from $249/month billed annually; agencies from $3,000/year for unlimited clients.
In short
Spokk — Spokk turns an SMS feedback reply into an AI-drafted Google review, then handles loyalty, referrals and memberships from $149/mo. Best for Dental, medical, med spa, salon, massage and vet practices that depend on repeat in-person visits, Solo operators who want automated Google reviews, loyalty and referrals without hiring an admin, Small multi-location teams that need consistent follow-up without per-location pricing. Plans from $149/mo.
What is Spokk?
Spokk — Spokk turns an SMS feedback reply into an AI-drafted Google review, then handles loyalty, referrals and memberships from $149/mo. Best for Dental, medical, med spa, salon, massage and vet practices that depend on repeat in-person visits, Solo operators who want automated Google reviews, loyalty and referrals without hiring an admin, Small multi-location teams that need consistent follow-up without per-location pricing. Plans from $149/mo.
Spokk is a review, feedback and retention platform for businesses that see customers face to face — dental and medical practices, med spas, salons, massage studios, vets and groomers. A visit gets recorded through a check-in tablet, the staff portal, a spreadsheet or your CRM. Roughly two hours later Spokk texts the customer a one-minute form from your business name. They tap stars, optionally add a line in their own words, and the Google review generator drafts a full review from that answer alone. The drafting rules matter more than the demo video. Spokk builds the review only from what the customer told you, so it never invents products, details or people. Tone tracks the rating — a 5-star visit reads warm, a 3-star visit reads balanced, and the tool avoids the "amazing, highly recommend" register that makes reviews look bought. The customer edits any word, taps once to copy the draft and opens your Google review page, then posts it from their own account. Spokk does not post on anyone's behalf. That same visit stamps a digital loyalty card kept on the phone, queues milestone reward texts, and issues a personal referral code with dual-sided rewards. Video and text testimonial requests, staff performance ratings, paid memberships sold through a branded portal with Stripe Connect payouts and missed-call-to-text sit in the same account. Google Review Management imports your existing reviews, matches reviewers back to customers on file, drafts replies and posts them without opening Google. Vendor numbers covering November 2025 to June 2026: 1 in 3 feedback responses click through to the Google review page, requests carrying an AI draft get 1.4x more click-throughs, and the platform averages 4.5 stars across 14,007 ratings. Feedback forms and QR codes ship in 5 languages, with a dedicated toll-free SMS number for the US and Canada. Positioned against Podium and Weave, the pitch is one price with unlimited locations and seats instead of per-location billing on a
Key features
- AI Google review generation drafted from a customer's star rating and their own written feedback
- Drafting constrained to the customer's words, with tone matched to the star rating
- One-tap copy-and-post flow that opens the customer's own Google review page
- Automated SMS and email feedback request sent about 2 hours after each visit
- Automated follow-up sequences that chase customers who don't respond
- QR code and check-in tablet visit capture, plus staff portal, spreadsheet and CRM import
- Google Review Management: import reviews, match reviewers to customers, draft AI replies
- One-tap posting of AI-drafted Google review replies without opening Google
- Rating breakdown, response-rate tracking and rating-drop alerts
- Digital loyalty card on the customer's phone with automatic milestone reward SMS
- Referral system with personal codes and dual-sided rewards
- Membership subscriptions in a branded portal with Stripe Connect payouts
- Automated video and text testimonial requests plus a testimonial wall
- Feedback forms and QR codes in 5 languages
- Dedicated toll-free SMS number for US and Canada
Behind the verdict
Pick Spokk when the bottleneck is the blank review box, not the request itself. Most happy customers mean to leave a review and never get past typing. Spokk's fix is narrow and deliberate: ask a minute's worth of questions, draft from those answers, let the customer own the final text. Where it bites is honest-to-the-rating tone — a 3-star draft reads balanced rather than glowing, which is the right call for trust but will not inflate a mediocre week into a 5.0. The consolidation argument holds for a clinic, salon or vet practice already paying for review software plus a loyalty app plus a referral tool. Loyalty stamps, milestone reward texts, referral codes with dual-sided rewards, testimonial requests, memberships with Stripe Connect payouts and AI review replies all live in one dashboard. We would not buy it as a reviews-only tool; the value shows up when those adjacent modules replace something. Where we would pass: e-commerce and SaaS businesses with no in-person visit to trigger the check-in sequence, and enterprises wanting deep CRM workflow branching. Multi-location groups should note the unlimited-locations promise is the real differentiator — Podium charges a texting fee per US location and Birdeye reportedly prices each location separately. Watch the quoting mechanic. Sign up free for 14 days, then Spokk quotes one price on a 15-minute call based on features and monthly customer volume, so the $149 figure is a starting price, not a fixed rate. The 60-day money-back guarantee covers the whole yearly payment and the vendor says it builds custom features at no extra cost if they are within its ability — worth asking about on that call. Monthly billing at $179 with no contract is the lower-commitment route. HIPAA-covered practices cannot ride the standard
Models under the hood
as of 2026-11-07
Limitations
- Spokk starts at $149/month billed yearly ($179 month-to-month), but that is a starting price: your quote depends on the features you choose and how many customers you serve each month, and it comes from a short call rather than a checkout page.
- HIPAA-covered practices move to the Healthcare plan from $249/month billed annually, which runs in a separate US environment with a signed BAA and is set up on a call rather than through the free trial.
- Agency accounts run from $3,000/year.
- Review and reply drafting are described as AI-powered but no underlying AI model is named anywhere in the evidence, so the model remains undisclosed.
as of 2026-10-26
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Is Spokk still active?
Spokk is live · pricing from $149/mo · last verified 14 Nov 2026 · viability healthy.
Viability score
How well maintained and how widely used is Spokk? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: November 2026
How we score →What do users say about Spokk?
What people actually say about Spokk — is it worth it?
We scanned public community sources for Spokk on Oct 23, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Only 4 of the posts we fetched could be positively tied to Spokk. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
How we verified this
Every listed fact about Spokk — pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 14 Nov 2026. Analysis is drafted with AI models and checked against our editorial standards before publishing; see how we verify.
Verification history
We have re-verified Spokk 11 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed features, our verdict, who should skip it, summary, pricing tiers, description
- — changed limitations, pricing page
- — changed limitations, use cases, summary, description, who should skip it, setup time, pricing fit, our verdict, pricing tiers, features, switching out, hidden costs, switching in, who it suits
- — changed who should skip it, our verdict, pricing tiers, who it suits, pricing model, description, summary, features
- — changed limitations, pricing page
- — changed summary, who should skip it, pricing model, our verdict, pricing tiers, description, features, who it suits
Showing the 6 most recent of 11 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does Spokk cost in 2026?
Spokk: Plans from $149/mo. Pricing last verified 14 Nov 2026.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where Spokk's pricing actually pencils out — and where peers do it cheaper.
$149/month billed monthly with unlimited locations and seats puts Spokk below Podium (from $399/month Core on a 12-month auto-renewing contract, plus $5/month texting per US location) and Weave (about $348/month for reviews). It costs more than a bare-bones review widget, but you are buying feedback, loyalty, referrals and memberships in one bill. HIPAA practices pay from $249/month billed annually; agencies from $3,000/year for unlimited clients.
Has Spokk's pricing changed?
No plan price for Spokk has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick Spokk?
Pick Spokk if you are Dental, medical, med spa, salon, massage and vet practices that depend on repeat in-person visits, Solo operators who want automated Google reviews, loyalty and referrals without hiring an admin, Small multi-location teams that need consistent follow-up without per-location pricing, Service businesses adding recurring membership revenue through a branded portal.
Look elsewhere if you are E-commerce or SaaS businesses with no in-person visit to trigger the check-in sequence, Enterprises needing deep CRM customization or complex workflow branching, HIPAA-covered practices that won't move to the separate Healthcare plan from $249/mo billed annually, Buyers who want to self-select a tier and check out online — Spokk quotes on a short call.
Skip it if Skip Spokk if you need a published self-serve price list you can check out from without a call, or if you want a CRM with branching automation — Spokk quotes each account individually and integrates with HubSpot, Zoho and GoHighLevel rather than replacing them.
GeneratedReal-world workflow fit
Concrete scenarios for the personas Spokk actually fits — and what changes day-one when you adopt it.
You connect your appointment list so each completed visit triggers a text two hours later. The patient taps stars, writes one line, and Spokk drafts a review from those words; they copy it, open your Google page and post it themselves. Non-responders get an automated follow-up sequence, and unhappy ratings hit your dashboard as a rating-drop alert before they reach Google.
Outcome: A steady flow of reviews written in your patients' own voices, plus early warning on the 2-star visits you can still call back.
A QR code at the front desk checks clients in, which stamps the digital loyalty card and triggers milestone reward texts on the 5th visit. The same record issues a personal referral code with dual-sided rewards, so regulars text the link to friends.
Outcome: Repeat visits and word-of-mouth referrals run off the same check-in instead of a paper card and a stack of business cards.
You sell a monthly membership through a branded portal, with Stripe Connect handling payouts, and use video testimonials from members as social proof. Google Review Management imports your existing reviews, matches them to customers on file, and you post AI-drafted replies with one tap.
Outcome: Recurring membership revenue, a replied-to review profile, and none of it requiring a second tool.
Use cases
- Dental clinic texts every patient a one-minute feedback form two hours after the appointment and AI drafts the Google review from their answer.
- Hair salon uses QR check-in loyalty to stamp a card automatically and text a milestone reward on every 5th visit.
- Vet practice launches a referral campaign with unique SMS links that reward both the referrer and the new customer.
- Med spa sells monthly memberships through a branded portal and takes payouts via Stripe Connect.
- Optometry clinic imports its Google reviews, sees a rating-drop alert, and replies with AI drafts in one tap.
- Multi-location practice runs unlimited sites on one bill and compares rating breakdowns and response rates across every location.
- Physiotherapy clinic requests video testimonials from happy patients to build social proof on its site.
- Pet groomer broadcasts a targeted SMS offer to fill slow weekday slots.
Setup time & first value
How long it actually takes to get something useful out of Spokk — broken out by persona, not the marketing-page minute.
Solo salon or clinic: about 15 minutes on the quoting call, then your wording, questions and timing are configured with you — most accounts are live the same day and the first texts go out after the next visit. Multi-location teams: allow a day to import your customer list and per-site Google links. HIPAA practices: the Healthcare plan is set up on a call rather than through the free trial, so
Switching to or from Spokk
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Podium: export your customer list, import it into Spokk, and connect each location's Google page — unlimited locations means your bill does not multiply.
- →From Weave: bring over review history through the Google review import, which matches imported reviews back to customers already on file.
- →From a spreadsheet or CRM: HubSpot, Zoho and GoHighLevel connections plus API access mean visits can flow in without manual entry, and Spokk builds connections it does not yet have at no extra cost.
- →From paper loyalty cards: replace the punch card with QR check-in so every visit both stamps the card and starts the feedback sequence.
- ↗To Podium: expect a 12-month auto-renewing Core contract from $399/month plus a $5/month texting fee per US location.
- ↗To HubSpot or GoHighLevel alone: you keep the CRM but lose the visit-triggered AI review draft, loyalty card and referral codes — Spokk integrates with both rather than competing.
Integrations
Resources & guides
Tutorials & Learning
YouTube returned 6 videos for “Spokk”, and we withheld 6: 6 could not be judged, because “Spokk” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Spokk.
Official links
What are the best Spokk alternatives?
The closest alternatives to Spokk we list are HubSpot, HelpScout and Re:amaze. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| HubSpot | Freemium | Pricing not published | — |
| HelpScout | Freemium | Pricing not published | — |
| Re:amaze | Paid | Pricing not published | — |
Alternatives to Spokk
View all
Tools that pair well with Spokk
Common stack mates teams adopt alongside Spokk, with the specific reason each pairing earns its keep.
HubSpot
Agentic CRM platform uniting marketing, sales, service, content, data, and revenue on one Smart CRM.
HelpScout
Help Scout's shared inbox pairs AI agent Scout with email, chat, SMS and voice — resolving 73% of requests.
Re:amaze
Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.
Spokk vs its closest rival
Spokk's closest head-to-head is with Weglot.
Our Spokk vs Weglot verdict written Jul 3, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.
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