SupaBook
Business phone system, CRM & AI receptionist for service businesses—capture calls, book jobs, collect payments.
SupaBook is a strong fit for small service teams that want one connected home for calls, CRM, proposals, and payments. The AI receptionist and missed-call text-back directly cut lead loss, and the free plan is generous enough to test the loop. But pricing opacity on phone tiers and limited integrations (no open API) may push tech-savvy buyers or larger teams toward more transparent, extensible alternatives like Jobber or Housecall Pro.
Verified 2d ago · liveness 78/100 · cite: rightaichoice.com/tools/supabook
- Service businesses (photographers, contractors, consultants) that sell through conversations
- Small teams replacing separate tools for calls, proposals, and payments
- Owners who work on-site and need AI to handle calls while busy
- Businesses wanting a client portal for documents and payments
- Large enterprises needing complex custom CRM integrations or high-volume outbound dialing
- Tech-savvy teams requiring an open API or deep third-party workflow automation
- Businesses preferring a la carte best-of-breed tools
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Skip SupaBook if you need transparent pricing, an open API, or deep integrations with your existing stack—its contact-only phone tiers and narrow integration set (Stripe, Google Calendar, email, SMS) will frustrate you.
The CRM, Suite, and Voice tiers require contacting sales for pricing—you'll have to sit through a demo to get a quote, which is a time cost.
SupaBook's free plan is a solid entry point compared to many CRMs, but paid tiers are opaque (contact sales). For transparent pricing, Jobber or Housecall Pro may be more predictable, though they may lack the AI receptionist.
In short
SupaBook — Business phone system, CRM & AI receptionist for service businesses—capture calls, book jobs, collect payments. Best for Service businesses (photographers, contractors, consultants) that sell through conversations, Small teams replacing separate tools for calls, proposals, and payments, Owners who work on-site and need AI to handle calls while busy. Free to use.
Viability Score
How well maintained and how widely used is SupaBook? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: September 2026
How we score →Key Features
- AI receptionist answers calls and qualifies leads when you're busy
- Missed-call text-back sends instant SMS to callers you missed
- Call recording, voicemail, and transcripts tied to CRM records
- Local and toll-free business numbers with porting
- SMS messaging connected to lead and client records
- Pipeline tracking from first inquiry to booked job
- Online proposals and contracts with e-signatures
- Invoice and payment collection via Stripe (card, ACH, payment plans)
- Client portal for documents, invoices, and files
- Automations for follow-ups, reminders, and tasks
- Lead capture from calls, texts, and website forms
- Google Calendar sync for scheduling
- Mobile app for iOS and Android
- Role-based access and audit logging
- Encrypted infrastructure and workspace isolation
About SupaBook
SupaBook is an all-in-one business phone system, CRM, and AI receptionist designed for client-based service businesses like photographers, contractors, and consultants. Instead of juggling separate tools for calls, proposals, and invoices, SupaBook connects the entire intake-to-payment workflow. Inbound calls, texts, and web forms automatically create CRM records, so you never retype details or lose a lead in the handoff. The AI receptionist answers calls when you're busy, qualifies leads, and logs conversations, while missed-call text-back sends instant SMS responses to callers you missed. Every call, text, transcript, and summary stays attached to the same client record that powers your pipeline, proposals, contracts, invoices, and client portal. You can collect card, ACH, and payment plan installments through Stripe, and automate follow-ups, reminders, and tasks. SupaBook works on web and mobile, with local and toll-free numbers you can port in, plus integration with Google Calendar and email. It's designed for owners who can't live in their inbox—you can be on a shoot or job site while the system captures leads and moves work forward. The free plan lets you test the core loop with one user, 100 contacts, and limited invoices. Compared to generic CRMs that require manual entry, SupaBook starts with the call or form itself, making it ideal for teams that sell through conversations. If you prefer a modular stack, you might find it limiting, but for a connected intake-to-payment workflow, it's a practical choice.
Behind the Verdict
When you're a photographer or contractor juggling a separate phone system, CRM, proposal tool, and invoicing app, SupaBook's central pitch is compelling: start the work with the call or form itself, and let the record follow through to booking and payment. The free CRM plan gives you a real taste—one user, 100 contacts, 25 active leads, and 3 invoices a month—so you can validate the flow before spending a dime. Where it bites: pricing opacity. The tier pages list Free, CRM, Suite, Voice Flex, Voice Pro, and Voice Business, but only the free tier shows a number; the rest say 'contact.' If you need to budget upfront for a phone plan, you'll have to book a demo or sit through a sales call, which annoys buyers who just want a price tag. We'd have liked to see published numbers for at least the CRM and Voice Flex tiers. The AI receptionist is the headline feature, and it's genuinely useful for missed calls—the missed-call text-back alone can recover leads that would otherwise vanish into voicemail. But don't expect a superhuman conversationalist; it's purpose-built for qualifying leads and logging details, not long advisory chats. If your business hinges on nuanced phone consultations, you'll want to set expectations or keep a human backup. Integration-wise, it connects to Stripe, Google Calendar, email, SMS, and web forms—enough for most service workflows. There's no open API or deep third-party automation, so teams that want to pipe data into a custom stack will feel boxed in. That's fine if you're a small operation that prefers a single system; it's a reason to look elsewhere if you're building a tech-heavy sales engine. Compared to Jobber or Housecall Pro, SupaBook is lighter on field-service features like scheduling and dispatch, but it's more CRM-centric and
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Real-world workflow fit
Concrete scenarios for the personas SupaBook actually fits — and what changes day-one when you adopt it.
A potential client calls while you're on a shoot; AI receptionist answers, qualifies the lead, and sends an SMS summary.
Outcome: The lead is logged as a CRM record with context, and you follow up after the shoot with a proposal and e-sign contract, all from the same record.
A missed call triggers an instant text-back, capturing the lead's details and scheduling a callback.
Outcome: You get a qualified lead without a long delay, and you can send an estimate and collect a deposit via invoice before the job.
A web form inquiry creates a lead, auto-assigns a follow-up task, and sends a proposal with e-signature.
Outcome: You can close the deal faster with automated follow-ups and a client portal for documents, reducing admin time.
Use Cases
- Capture inbound calls and automatically log them as CRM leads with AI summaries.
- Send instant text-back to missed callers to re-engage leads without delay.
- Qualify leads during the first call using AI receptionist and route to appropriate team members.
- Send proposals and contracts with e-signatures directly from the same client record.
- Automate follow-up reminders and tasks based on pipeline stage or client activity.
- Collect deposits and balance payments online via invoices and payment plan installments.
Limitations
- SupaBook is an AI phone system and CRM for service businesses, with AI receptionist, missed-call text-back, CRM integration, payments, and follow-up automations.
- There is no pricing for the AI receptionist or Voice plans without booking a demo or selecting a specific plan (e.g., Voice Flex, Voice Pro, Voice Business, Enterprise).
- The underlying AI model used by the receptionist is not disclosed.
as of 2026-08-26
Verification history
We have re-verified SupaBook 7 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 7 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published SupaBook tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Solo service business owner testing the workflow: 1 user, up to 100 contacts, 3 invoices/month, Stripe payments, basic client portal.
What this tier adds
Free entry point with core CRM features and limited usage; includes SupaBook branding on portal.
CRM
Contact for pricing
Ideal for
Growing service business needing more contacts, team access, and branded client portal without phone features.
What this tier adds
Adds larger contact capacity, more team roles, automation, and removes SupaBook branding, but no phone system.
Suite
Contact for pricing
Ideal for
Teams wanting phone, SMS, and CRM bundled together for a connected client workflow.
What this tier adds
Adds phone usage, SMS, and AI answering to CRM; bundles all core features into one plan.
Voice Flex
Contact for pricing
Ideal for
Businesses that need a business number and occasional calls with usage-based pricing; AI answering is an add-on.
What this tier adds
Starting phone tier: pay per use; AI receptionist and missed-call text-back not included in base.
Voice Pro
Contact for pricing
Ideal for
Busier teams needing a larger monthly voice package and more AI answering capacity.
What this tier adds
Higher monthly minute allotment and more AI answering features than Flex.
Voice Business
Contact for pricing
Ideal for
High-volume phone operations needing concurrent calls and analytics.
What this tier adds
Even larger voice package, concurrent call handling, and advanced analytics.
Enterprise Voice
Custom
Ideal for
Large organizations needing custom voice buildout and managed support.
What this tier adds
Custom scaling, managed setup, and dedicated support.
Where the pricing makes sense
The company stage and team size where SupaBook's pricing actually pencils out — and where peers do it cheaper.
SupaBook's free plan is a solid entry point compared to many CRMs, but paid tiers are opaque (contact sales). For transparent pricing, Jobber or Housecall Pro may be more predictable, though they may lack the AI receptionist.
Setup time & first value
How long it actually takes to get something useful out of SupaBook — broken out by persona, not the marketing-page minute.
For a single user on the free plan: under an hour to set up the CRM, connect Stripe, and create a lead form. Adding a phone number (porting or new) and AI receptionist: expect 1-2 hours for configuration. For teams, add time for role setup and workflow automation—plan a half-day.
Switching to or from SupaBook
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From a spreadsheet + separate phone/SMS tools: Manually import contacts into SupaBook's CRM and start logging new calls and forms.
- →From a generic CRM (e.g., HubSpot): Export contacts and deals to CSV and import; rebuild pipelines and automations in SupaBook.
- →From separate proposal/invoice tools (e.g., HoneyBook): Move templates and client records; SupaBook's client portal can replace the hub.
- ↗To a broader CRM like HubSpot: Export contacts and deals; you'll lose AI receptionist and missed-call text-back unless you re-integrate separately.
- ↗To a specialized field-service platform like Jobber: Migrate clients, pipeline, and payment records; voice features are not portable.
- ↗To a DIY stack (e.g., Twilio + Airtable): Requires scripting to extract call logs and transcripts; use the API if available (not documented).
Integrations
Resources & Guides
Tutorials & Learning
Official links
Featured Head-to-Head Comparisons
Supabook vs Transfix
Choose Transfix if you're a freight broker needing AI-driven custom pricing and a unified TMS; its pivot to pure SaaS and recent accounting/exception features strengthen margin protection. Choose SupaBook if you run a service business and want a single platform for CRM, AI phone, payments, and proposals — it simplifies lead capture and client management. They don't compete directly; pick by your industry and workflow.
Supabook vs B Rokratt
For service businesses needing a unified CRM, phone, and invoicing system, SupaBook is the practical choice. Bürokratt is irrelevant to commercial use but invaluable for Estonian residents dealing with government bureaucracy. Pick based on your geography and need – they're not competitors.
Supabook vs Bitsgap
These tools serve completely different markets. Bitsgap is ideal for crypto traders who want automated bots across multiple exchanges, while SupaBook is built for service businesses that need an all-in-one CRM with AI phone support and invoicing. Choose based on your industry—there's no overlap.
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