Tennr

Tennr positions itself as an agentic platform, meaning it doesn't just surface data—it takes action. That's a crucial distinction in healthcare IT, where most tools stop at 'here's what's missing' rather than 'I'll go get it.' The proprietary training on service-to-payer mappings is a genuine moat, as payer criteria are notoriously complex and change frequently. We like that Tennr handles unstructured data from faxes and portals, which is still the primary intake channel for many practices. The ability to automatically request missing documentation and track it through completion is a standout feature that directly addresses the #1 reason patients stall. When to pick this: if your organization processes high volumes of referrals, prior authorizations, or complex care journeys and wants to reduce manual touchpoints. When to pass: if you have very simple workflows, minimal payer complexity, or a tiny patient volume—the ROI may not justify the platform. Compared to a general-purpose RPA tool, Tennr is purpose-built for healthcare, which means less customization needed but potentially less flexibility. Real-world usage caveats: since it's agentic, trust is critical; you'll need to validate its decisions initially. Also, the page doesn't mention EHR integrations specifically, which could be a gap for some providers.

Tennr is an agentic patient orchestration platform designed to help healthcare providers navigate patients through complex payer requirements, countless engagements, and every step in between. Built for policy-grade decisioning and patient flow at scale, Tennr processes and routes patients intelligently so high-performing healthcare operations can route to the right care, in the right setting, every time. Key features include automated classification and routing of patient data from any source (fax, portal, internal order), automatic updates to charts and orders, eligibility checks, benefits investigation, prior authorization submission, and intelligent routing decisions driven by authorization status and medical necessity criteria. Tennr is trusted by national networks and independent providers, powering millions of care pathways each month. Compared to traditional manual or rule-based systems, Tennr's proprietary models trained on the largest dataset of service-to-payer criteria mappings enable more accurate, real-time decisioning that reduces delays and denials.