Fireflies.ai vs Otter.ai
Side-by-side comparison of features, pricing, and ratings
At a glance
| Dimension | Fireflies.ai | Otter.ai |
|---|---|---|
| Pricing | Free tier: 800 mins/mo; Pro: $18/mo (3600 mins); Business: $29/mo (7200 mins); Enterprise: custom | Free tier: 300 mins/mo; Pro: $16.99/mo (1200 mins); Business: $30/mo (6000 mins); Enterprise: custom |
| Transcription Accuracy | 95% accuracy, 100+ languages with auto-detection | High accuracy in English, supports en, es, fr, de, it, pt, ja, zh |
| Meeting Bot | AI bot auto-joins calendar meetings (Zoom, Teams, Google Meet) | Desktop app records audio (no bot); bot only via Chrome extension for Google Meet |
| AI Q&A | AskFred for Q&A over meeting history | Otter AI Chat asks questions across meetings |
| CRM Integration | Salesforce, HubSpot | Salesforce, HubSpot |
| Best For | Sales teams, recruiters, marketers, product managers | Sales teams, educators, journalists, recruiters |
If you need a bot to auto-join meetings and support more languages, Fireflies.ai (free 800 mins) is better. If you prefer a desktop app for bot-free recording and stronger education/journalism features, Otter.ai (free 300 mins) wins. Both have similar CRM integrations and AI Q&A, but Fireflies offers more advanced analytics like sentiment and topic trackers.
AI meeting notetaker that records, transcribes, summarizes, and analyzes conversations for teams.
Visit WebsiteAI meeting notetaker and conversational knowledge engine that transcribes, summarizes, and turns calls into searchable knowledge.
Visit WebsiteWho should pick which
- Solo founderPick: Fireflies.ai
Fireflies’ free tier offers 800 mins vs Otter’s 300, giving more room to test. Its bot auto-joins calendar meetings, saving time, and its 100+ language support is future-proof.
- Sales repPick: Otter.ai
Otter’s SDR Agent helps qualify leads during live demos, and its desktop app records without a bot, useful for client meetings where a bot may be intrusive.
- StudentPick: Otter.ai
Otter’s mobile app and desktop app record lectures without a bot, and its Channels organize class notes. Fireflies relies on a bot or Chrome extension, less suited for in-person lectures.
- Remote team leadPick: Fireflies.ai
Fireflies’ bot auto-joins Zoom/Teams/Google Meet, capturing all team meetings consistently. Conversation analytics and topic trackers help monitor team focus and sentiment.
- RecruiterPick: Otter.ai
Otter’s Recruiting Agent provides candidate insights and summaries, and its CRM integrations sync notes to ATS. Fireflies also has recruiter features but Otter’s agent is purpose-built.
Frequently Asked Questions
Fireflies.ai vs Otter.ai: which should you choose?
If you need a bot to auto-join meetings and support more languages, Fireflies.ai (free 800 mins) is better. If you prefer a desktop app for bot-free recording and stronger education/journalism features, Otter.ai (free 300 mins) wins. Both have similar CRM integrations and AI Q&A, but Fireflies offers more advanced analytics like sentiment and topic trackers.
Which tool has better transcription accuracy?
Fireflies claims 95% accuracy in 100+ languages with auto-detection; Otter has high accuracy in 8 languages. Fireflies likely has an edge for non-English languages.
Can I use Otter or Fireflies without a bot?
Otter’s desktop app records audio directly without a bot. Fireflies requires a bot for auto-join, but also offers a mobile app and file upload.
Which tool integrates with Salesforce?
Both integrate with Salesforce and HubSpot. Fireflies also integrates with Aircall and RingCentral for call recording.
Do they support live transcription in meetings?
Both support live captions/subtitles. Otter via its web/mobile app in meeting; Fireflies via Chrome extension for Google Meet or bot in Zoom/Teams.
Can I upload pre-recorded audio?
Yes, both allow uploading audio/video files for transcription.
Which has a better free tier?
Fireflies: 800 free minutes vs Otter’s 300. Fireflies also includes more integrations and AI features on free tier.
Do they offer action item extraction?
Both automatically extract action items from meeting summaries. Fireflies also allows custom notes generation.
Can I search across meetings?
Both offer AI-powered search with timestamps. Otter AI Chat and Fireflies’ AskFred provide Q&A over meeting history.
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Last reviewed: May 12, 2026