Fireflies.ai

Fireflies.ai stands out for its breadth of capture methods and depth of post-meeting intelligence. The ability to join meetings automatically via calendar, browser extension, or dialer means you can record virtually any conversation. The AI summaries are a step above basic transcription, with customizable formats and action items. AskFred and Live Assist turn the tool into an active participant rather than a passive recorder. Conversation intelligence features like talk-time tracking and sentiment analysis are useful for managers coaching teams. The 200+ AI Skills—pre-built prompts for extracting deal risks, candidate scores, or product feedback—add significant value without requiring custom setup. On the downside, the free tier is quite limited (800 min storage, restricted AI summaries, no video recording). To get unlimited storage and video, you need the Business plan at $19/seat/month (annual), which may be steep for small teams. The recording limit per meeting (2-3 hours on lower tiers) could be an issue for long workshops. HIPAA compliance is locked behind Enterprise at $39/seat/month, excluding healthcare startups. Recent 2026 updates include a Folk CRM integration (April) and a migration guide from Otter.ai, signaling Fireflies is actively courting switchers. For teams already invested in Otter or basic note-taking, Fireflies offers more intelligence, but the jump in price and complexity requires a genuine need for its analytics, not just transcription.

Fireflies.ai is an AI meeting assistant that automatically transcribes, summarizes, searches, and analyzes your team conversations. It claims 95% transcription accuracy across 100+ languages with speaker recognition and auto-language detection. After each meeting, it generates summaries with overviews, bullet points, action items, and custom notes. You can capture meetings via an AI notetaker bot, Chrome extension, mobile app, desktop app, dialer integrations (Aircall, RingCentral), or by uploading audio/video files. Beyond transcription, Fireflies offers AI-powered search across meeting history, AskFred for Q&A over past meetings, Live Assist for real-time suggestions, and conversation intelligence analytics (speaker talk-time, sentiment, topic trackers). It includes over 200 AI Skills for sales, recruiting, marketing, and other roles, and a MCP server to connect with tools like Claude and ChatGPT. Integrations span CRMs (Salesforce, HubSpot), project management (Asana, Trello, Notion), ATS (Greenhouse, Lever), Slack, and more. Security includes SOC 2 Type II, GDPR, and HIPAA (Enterprise only). As of 2026, Fireflies integrated with Folk CRM (April 2026) and published a migration guide from Otter.ai.