Scribe vs Tango
Side-by-side comparison of features, pricing, and ratings
At a glance
| Dimension | Scribe | Tango |
|---|---|---|
| Pricing | Free limited, Pro $23/user/mo annual, Pro Team $13/user/mo annual (5 min seats) | Free, Pro $18/user/mo annual (2 min seats), Enterprise custom |
| Desktop Capture | Windows & Mac (native app) | Not available (browser only) |
| AI Features | Scribe Optimize (AI workflow suggestions), MCP for AI agents | Workflow automation agents, Claude Cowork integration |
| Export Options | PDF, HTML, Markdown, Word, video (via export) | PDF, video, embed, knowledge bases |
| Enterprise Security | SSO/SCIM, role-based access, auto-redaction of PII/PHI | SSO (Enterprise), audit logs (Enterprise), no PII redaction |
| Best For | Teams requiring desktop workflow capture & AI agent training | Browser-first workflow documentation & in-app guidance |
Choose Scribe if you need desktop workflow capture, PII redaction for compliance, or AI agent integration via MCP — its Pro Team plan at $13/user/mo (5 min seats) is cost-effective for teams. Choose Tango if your workflows are entirely browser-based and you want in-app guidance pins (Nuggets) plus automation agents — its free tier is generous and Pro at $18/user/mo for 2 seats is affordable for small teams.
Feature-by-feature
Scribe and Tango both automate step-by-step guide creation, but differ in capture scope and AI depth. Scribe captures workflows on desktop (Windows, Mac) and browser (Chrome, Edge), while Tango is limited to browser actions via Chrome extension. Scribe’s AI Optimize suggests workflow improvements, and its MCP server lets AI agents consume guides directly — critical for AI agent training. Tango offers workflow branching for conditional guides, in-app guidance pins (Nuggets), and now video embeds (Pro/Enterprise). For integrations, Scribe connects to Confluence, Slack, and Microsoft Copilot; Tango integrates with Slack, Notion, Salesforce, HubSpot, and Claude Cowork for automated SOP execution. Enterprise features: Scribe provides SSO/SCIM, role-based access, and auto-redaction of PII/PHI (compliance win). Tango’s enterprise tier includes SSO and audit logs but lacks automated redaction. Export flexibility: Scribe offers PDF, HTML, Markdown, Word; Tango adds video and embed options. Adoption analytics are unique to Tango, tracking guide completion and drop-off. Both have template galleries, but Scribe’s collaborative editing is more robust for team editing. News: Scribe added voice transcription and guide verification (2026-02), Tango introduced video embeds (2026-04) and automation agents.
Pricing compared
Scribe offers a free tier (limited guides), Pro at $23/user/mo annual, and Pro Team at $13/user/mo annual (5 min seats). The Pro Team plan, updated June 2025, is the best value for teams of 5+. Scribe also has an Enterprise plan (custom). Tango is freemium: free tier (unlimited guides? Tango free allows 50 individual docs per workspace), Pro at $18/user/mo annual (min 2 seats), and Enterprise custom. For a small team of 2, Tango Pro costs $36/mo vs Scribe’s Pro Team requiring 5 seats ($65/mo). For a team of 5, Tango Pro would be $90/mo vs Scribe Pro Team $65/mo — Scribe is cheaper for larger teams. Tango’s free tier is more generous (50 docs) vs Scribe’s limited free tier. Both offer annual discounts. Enterprise pricing is custom. Bottom line: Tango wins for solo users or pairs; Scribe wins for teams of 5+ needing desktop capture and compliance.
Who should pick which
- Solo founder documenting a web-only SaaS workflowPick: Tango
Tango's free tier is generous for browser-only capture, and its in-app guidance pins help onboard users without extra cost.
- IT team documenting both desktop and web app installsPick: Scribe
Scribe captures desktop actions (Windows/Mac) and browser, essential for software installation guides. Pro Team plan is cost-effective for 5+ members.
- HR onboarding team needing compliance-ready docsPick: Scribe
Scribe's auto-redaction of PII/PHI and SSO/SCIM support meet compliance requirements, and its verification workflow ensures accuracy.
- Support team creating self-service guides for a web CRMPick: Tango
Tango's browser extension captures CRM workflows instantly, and its video embed and adoption analytics help track guide effectiveness.
- AI/automation team training AI agents on workflowsPick: Scribe
Scribe's MCP server directly feeds workflow context to AI agents, a unique capability not available in Tango.
Frequently Asked Questions
Can I capture desktop applications with Tango?
No, Tango only captures browser-based workflows via its Chrome extension. For desktop capture, use Scribe (Windows & Mac native apps).
Which tool offers better enterprise security features?
Scribe provides SSO/SCIM, role-based access control, and auto-redaction of PII/PHI. Tango offers SSO and audit logs only on the Enterprise plan. Scribe is stronger for compliance-heavy environments.
Can I embed guides directly into my app for real-time help?
Yes, Tango’s Nuggets allow you to pin in-app guidance. Scribe does not offer real-time in-app pins — its guides are standalone documents or embedded via API.
Which tool integrates with AI agents like Claude?
Both: Scribe has an MCP server for AI agents, and Tango integrates with Claude Cowork for automated SOP execution.
Do both tools support branching (conditional workflows)?
Tango supports workflow branching for different user scenarios. Scribe does not mention branching; its guides are linear step-by-step.
What export formats are available?
Scribe exports to PDF, HTML, Markdown, and Word. Tango exports to PDF, video, and embed code; it also allows direct integration with knowledge bases.
Is there a free tier? How many guides can I create?
Scribe’s free tier is limited (exact number not specified, but heavily capped). Tango’s free tier allows up to 50 individual docs per workspace.
Which tool is better for team collaboration?
Scribe offers collaborative editing and comments. Tango relies on sharing links and integrates with collaboration tools like Slack and Notion but lacks real-time co-editing.
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