Features
Automated hygiene recall calls and texts
Treatment follow-up for unscheduled/incomplete work
Two-way conversational AI via phone and SMS
Places confirmed appointments directly into schedule
Handles patient objections (insurance, prep, availability)
Dashboard with recall, production, and conversion metrics
Daily sync with practice management system
Export appointments to CSV
24/7 operation – no staff time required
Patient history and conversation drill-down
Escalation handling when AI cannot complete booking
HIPAA-compliant communication
Real-time call listening and activity log
Supports text and call channels interchangeably
Automatic daily recall list sync
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
