Features
Company & person-level visitor identification
Real-time Slack alerts on high-intent visits
Multilingual AI chat trained on product content
Context carry-forward from website to product
Conversational lead qualification against ICP
Dynamic routing based on fit and rules
Demo scheduling in chat (Calendly, etc.)
AI navigates and clicks inside product UI
Record-and-replay onboarding instructions
AI completes tasks (exports, config changes)
Post-sale issue resolution without human handoff
Integration with HubSpot, Salesforce, Slack, Google Ads
SOC 2 Type II certification
Audit logs and role-based permissions
ReputationIQ natural language querying on feedback data
Review aggregation with AI-suggested responses
Review Booster: automated review generation campaigns
Listings management and local SEO tracking
Generative Engine Optimization (GEO) readiness analysis
Competitive Insights: benchmark against competitors
Surveys: capture private feedback with customizable templates
Social Suite: centralized publishing and engagement across social channels
Actions: convert feedback into tickets for resolution
Rep Score: unified trust and performance metric across locations
Real-time alerts for negative feedback or rating drops
Multi-location roll-up reporting and executive dashboards
Industry-specific solutions for auto, healthcare, real estate, etc.
HIPAA and CCPA compliance support
Multi-language support (English, French, German)
