Features
Behavioral account modeling from multiple data sources
Real-time expansion and upsell detection
Automated churn risk identification and alerts
Next-best-action recommendations per account
Automated outreach drafting for upsell and retention
AI agents that can autonomously execute actions
Simulate revenue and customer-facing decisions before making them
Integration with CRM (Salesforce, HubSpot, etc.)
Integration with data warehouses (Snowflake, BigQuery, etc.)
Integration with support tools (Zendesk, Intercom, etc.)
Customizable dashboards and reporting
Account health scoring from behavioral signals
Identity resolution across data sources
Real-time transcription in 75+ languages
AI-generated meeting notes with custom templates
AI-generated smart chapters for key topics
AI-generated follow-up email drafts
Automatic CRM field updates for MEDDIC, SPICED, etc.
"Ask Avoma" AI Copilot for instant cross-meeting answers
Unlimited 1:1, group, and round-robin scheduling
Advanced lead routing with inbound form qualification
Live answer assistant for real-time objection handling
AI call scoring for 100% coaching coverage
Talk-pattern insights to clone top performers
Custom smart trackers with semantic matching
Deal and churn risk alerts
AI win-loss analysis and forecasting
Agentic Platform with MCP for AI agent connectivity
