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Tools💬 Customer SupportAvoma
Avoma

Avoma

Freemium

All-in-one AI platform for meeting notes, scheduling, and revenue intelligence.

By Tanmay Verma, Founder · Last verified 21 Jun 2026

5.9k views
Added 4/27/2026
77/100Safe Bet
Visit Website

In short

Avoma — All-in-one AI platform for meeting notes, scheduling, and revenue intelligence. Best for Sales teams automating note-taking, call scoring, and deal risk alerts, Customer success managers needing transcription and CRM updates, Revenue ops leaders consolidating meeting tools. Free to start; paid plans from $19/mo.

Affiliate disclosure: We earn a commission when you use our links. Editorial picks are independent. How we choose.

Is Avoma actually worth it?

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See what real users actually say. We scan live discussions, reviews and complaints across the web and hand you an honest verdict — in under a minute.

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Editorial Verdict

Best for
Sales teams automating note-taking, call scoring, and deal risk alertsCustomer success managers needing transcription and CRM updatesRevenue ops leaders consolidating meeting toolsSales enablement teams automating coaching and methodology trackingOrganizations using MEDDIC, BANT, or SPICED
Not ideal for
Individual professionals needing basic note-taking onlyTeams requiring native video conferencingEnterprises needing deep conversation intelligence like GongUsers wanting a completely free forever plan

Avoma is a strong all-in-one choice for revenue teams that want to consolidate meeting notes, scheduling, and conversation intelligence. It offers a rare combination of affordability and depth, with plans starting at $19/seat/month. Features like custom CRM field automation (MEDDIC) and AI call scoring provide clear value for sales and CS teams. However, the Conversation Intelligence add-on doubles per-seat cost, and the free tier is limited. If you need native video conferencing or deep analytics like Gong, look elsewhere. For most revenue teams, Avoma is a solid value.

Compare with: Avoma vs Read.ai, Avoma vs Fellow, Avoma vs Demodesk

Last verified: June 2026

Behind the Verdict

Avoma stands out by bundling meeting assistant, scheduler, conversation intelligence, and revenue intelligence into one platform—something most competitors sell separately. The transcription quality is high, supporting 40+ languages, and the AI-generated notes with custom templates save significant time. The scheduler includes 1:1, group, and round-robin options plus lead routing, which replaces tools like Calendly. Conversation intelligence add-on ($29/seat/mo) enables AI call scoring and live answer assistant, helping with coaching and objection handling. Revenue intelligence add-on ($29/seat/mo) provides deal risk alerts and win-loss analysis. The free tier is limited to personal use, and the Organization plan ($24/seat/mo) is the sweet spot for growing teams. Weaknesses: no native video conferencing, mobile app less mature than desktop, and Conversation Intelligence add-on roughly doubles the cost per seat. For sales teams using MEDDIC/BANT methodologies, Avoma’s CRM automation is a standout feature. Overall, it’s a practical choice for revenue teams wanting one tool instead of three.

Skip Avoma if Skip Avoma if you need a free forever note-taking app for personal use, or if your team requires native video conferencing or deep conversation intelligence like Gong.

Latest from Avoma

Updated today

Across the latest 5 updates: 1 feature update, 2 launches and 2 changelog entries.

LaunchBlog·20 days agoNewest

Introducing AI Coaching Agent with custom scorecards

Avoma launched an AI Coaching Agent that uses custom scorecards to provide automated coaching feedback for sales reps.

LaunchBlog·20 days ago

Avoma MCP server: Unlock meeting intelligence with Claude, ChatGPT, and AI agents

Avoma introduced an MCP server enabling integration of meeting intelligence with AI assistants like Claude and ChatGPT.

ChangelogBlog·20 days ago

Avoma Insider — June 2026 Product update

Monthly product update with new features and improvements for Avoma users.

ChangelogBlog·Apr 1

Avoma Insider - April 2026 Product update

Monthly product update including enhancements to the revenue intelligence and scheduling modules.

FeatureBlog·Mar 1

What's new in Forecast Submission: AI signals, guided workflows, and full pipeline context

Improved forecast submission with AI-driven signals, guided workflows, and full pipeline context for more accurate revenue predictions.

Viability Score

77/100
Safe Bet

How likely is Avoma to still be operational in 12 months? Based on 4 signals — momentum (how recently it shipped), wrapper dependency, revenue model, and web presence.

momentum
55
funding runway
80
website health
90
wrapper dependency
100

Last calculated: June 2026

How we score →

About Avoma

Avoma is an all-in-one AI platform designed to automate note-taking, scheduling, coaching, and revenue intelligence for sales, customer success, and product teams. It combines a meeting assistant, scheduler, conversation intelligence, and revenue intelligence into a single solution, helping teams save over 4 hours per week per person while improving win rates by up to 40%. Key features include automatic transcription in 40+ languages, AI-generated notes with custom templates, smart chapters, AI email follow-ups, automatic CRM field updates for frameworks like MEDDIC, and an Ask Avoma AI Copilot for instant answers. Avoma also offers a scheduler with lead routing, live answer assistant for objection handling, AI call scoring, deal and churn risk alerts, and win-loss analysis. Unlike point solutions that require juggling multiple tools, Avoma provides an integrated platform starting at $19/user/month for the meeting assistant, with conversation intelligence available as an add-on. However, it lacks native video conferencing and is focused on revenue teams rather than general productivity.

Researching Avoma? Get your full AI stack in 60 seconds.

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Key Features

  • AI Meeting Assistant with automatic transcription
  • AI-generated meeting notes with custom templates
  • Smart chapters for key topic review
  • AI-generated follow-up email drafts
  • Automatic CRM field updates (MEDDIC, SPICED)
  • Ask Avoma AI Copilot
  • Unlimited 1:1, group, and round-robin scheduling
  • Advanced lead routing with inbound form qualification
  • Outbound lead handoff automation
  • Live Answer Assistant for real-time objection handling
  • AI call scoring for coaching coverage
  • Talk-pattern insights and cloning top performers
  • Custom smart trackers with semantic matching
  • Deal and churn risk alerts
  • AI win-loss analysis

Real-world workflow fit

Concrete scenarios for the personas Avoma actually fits — and what changes day-one when you adopt it.

Sales Manager

You review your team's calls to identify coaching opportunities.

Outcome: Avoma auto-scores calls against MEDDIC criteria, flags low-scoring reps, and generates a coaching playlist—saving hours of manual review.

SDR Team Lead

Inbound leads come in from your website and need instant routing.

Outcome: Avoma's Lead Router qualifies the lead via web form, assigns to the right SDR based on rules, and books a meeting automatically—reducing response time from hours to minutes.

Customer Success Manager

You attend a customer call and need to update the CRM with action items.

Outcome: Avoma automatically transcribes the call, generates notes, and updates custom fields in Salesforce/HubSpot—saving 15 minutes per call.

Use Cases

  • Replace Calendly + Otter + Gong with one platform for a 20-person sales team.
  • Auto-score sales calls against MEDDIC and surface coaching moments for managers.
  • Surface deal- and churn-risk signals without buying Gong.
  • Run weekly pipeline reviews backed by AI-generated deal summaries.
  • Automate follow-up emails and CRM updates to save 4+ hours per rep per week.
  • Route inbound leads instantly to the right rep based on custom rules.
  • Use AI coaching recommendations to reduce ramp time for new hires.

Models Under the Hood

GPT-4Proprietary AI models for transcription and scoring

Limitations

AI scoring and forecasting accuracy depends heavily on clean CRM data — garbage in, confidently-wrong predictions out. The Conversation Intelligence add-on roughly doubles per-seat cost; do the math on which seats actually need it. Mobile experience trails the desktop product. Some advanced Gong features (call-library curation, peer benchmarking) are thinner here. The free tier is limited to personal use and meets few business needs.

12-month cost

Project the real annual outlay, including the implied monthly cost when only an annual tier is published.

Annual total
Free
Over 12 months
Effective monthly
Free
Billed monthly

Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.

Plans compared

For each published Avoma tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.

Free

$0/mo

Ideal for

Solo user testing Avoma's basic meeting recording and AI notes for personal use.

What this tier adds

Free entry point with limited recordings; no scheduling, conversation intelligence, or revenue features.

Startup (annual)

$19/seat/mo

Ideal for

Small sales teams (up to 25 seats) needing meeting assistant and basic scheduling.

What this tier adds

Adds unlimited AI Meeting Assistant, 1:1 scheduling, real-time transcription, AI summary notes, and CRM integration.

Organization (annual)

$24/seat/mo

Ideal for

Growing revenue teams (up to 100 seats) that need group scheduling and limited conversation intelligence.

What this tier adds

Adds custom AI topics, group and round-robin scheduling, limited Conversation Intelligence, smart playlists, and translation.

Enterprise (annual)

$39/seat/mo

Ideal for

Large organizations with compliance requirements (HIPAA, SSO) and need for advanced access controls.

What this tier adds

Adds HIPAA compliance, SSO, dedicated success manager, concierge onboarding, quarterly reviews, and team-specific access controls.

Conversation Intelligence (annual add-on)

$29/seat/mo

Ideal for

Sales managers wanting AI call scoring and real-time coaching for their reps.

What this tier adds

Adds AI coaching recommendations, AI call scoring, smart trackers, and live answer assistant.

Revenue Intelligence (annual add-on)

$29/seat/mo

Ideal for

Revenue ops leaders needing deal risk alerts, methodology tracking, and win-loss analysis.

What this tier adds

Adds AI deal risks, sales methodology tracker, AI win-loss analysis, and forecasting.

Lead Router (annual add-on)

$19/seat/mo

Ideal for

SDR teams that want to automate lead qualification and routing from web forms.

What this tier adds

Adds advanced routing rules, inbound form qualification, and outbound lead hand-off.

Integrations

ZoomGoogle MeetMicrosoft TeamsSalesforceHubSpotSlackOutlook CalendarGoogle CalendarGrooveSalesLoftOutreachDialpadAircallRingCentralZapier

Hidden costs & gotchas

What the public pricing page doesn't put in bold. Captured from pricing-page footnotes, contract terms, and recurring complaints.

  • •Conversation Intelligence add-on: $29/seat/mo (annual) or $35/seat/mo (monthly)
  • •Revenue Intelligence add-on: $29/seat/mo (annual) or $35/seat/mo (monthly)
  • •Lead Router add-on: $19/seat/mo (annual) or $25/seat/mo (monthly)
  • •Organization plan monthly billing: $39/seat/mo vs annual $24/seat/mo
  • •Enterprise plan requires minimum 10 paid seats
  • •Startup plan capped at 25 paid seats

Where the pricing makes sense

The company stage and team size where Avoma's pricing actually pencils out — and where peers do it cheaper.

Avoma's pricing fits mid-market revenue teams well: Startup at $19/seat/mo for up to 25 seats, Organization at $24/seat/mo for up to 100 seats. Compared to Gong ($500+/yr/seat) or Chorus, Avoma is significantly cheaper even with add-ons. For smaller teams, Otter ($0–$30/mo) or Fireflies ($0–$30/mo) may be cheaper. The free tier is very limited, so budget at least $19/seat/mo for useful features.

Setup time & first value

How long it actually takes to get something useful out of Avoma — broken out by persona, not the marketing-page minute.

For a single user: 5 minutes to connect calendar and start recording meetings. For a team of 10: 30 minutes to set up group scheduling pages and lead routing; 1 hour to train on AI scoring templates. Full rollout for an org of 50: 1-2 weeks including CRM integration and custom methodology setup. The free trial of Organization plan gives you 14 days to explore all features.

Switching to or from Avoma

How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.

Migrating in
  • →From Otter: Export notes as text, then set up Avoma to replace Otter for meeting recording—Avoma will handle transcription and notes similarly.
  • →From Calendly: Recreate your scheduling pages in Avoma (1:1, group, round-robin) and connect to your calendar; lead routing may need reconfiguration.
  • →From Gong: Avoma's Conversation Intelligence add-on covers call scoring and coaching—but you lose Gong's library curation and peer benchmarking.
Migrating out
  • ↗To Gong: Export your Avoma call recordings and transcripts via API or manual download; re-map your coaching workflows.
  • ↗To Otter: Migrate notes manually; Avoma’s lead routing and revenue intelligence features are not replicated.
  • ↗To a custom stack: Use Avoma's API to export meeting data, then integrate with your own tools.

Recent material changes

Pricing, brand, ownership, or deprecation changes worth knowing before you commit. Most-recent first.

  • •Conversation Intelligence add-on pricing changed from $29/seat/mo (annual) to $35/seat/mo for monthly billing (per pricing page).

Resources & Guides

  • Resourceavoma.com

    The Avoma Blog

    Helpful link from avoma.com

  • Resourceavoma.com

    Avoma Product Updates

    Helpful link from avoma.com

  • Resourceavoma.com

    Avoma Pricing — Flexible & Affordable Plans

    Helpful link from avoma.com

  • Resourceavoma.com

    Avoma Integrations

    Helpful link from avoma.com

Frequently Asked Questions

Tools that pair well with Avoma

Common stack mates teams adopt alongside Avoma, with the specific reason each pairing earns its keep.

Read.ai

Read.ai

AI meeting agent that summarizes, searches, and automates across meetings, emails, and messages.

Fellow

Fellow

Secure AI meeting assistant for transcription, notes, and summaries

Demodesk

Demodesk

AI sales agents that automate workflows and boost revenue

Alternatives to Avoma

View all
Read.ai

Read.ai

AI meeting agent that summarizes, searches, and automates across meetings, emails, and messages.

Freemium
Fellow

Fellow

Secure AI meeting assistant for transcription, notes, and summaries

Freemium
Demodesk

Demodesk

AI sales agents that automate workflows and boost revenue

Freemium

Used Avoma? Help shape our editorial sentiment research.

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Details

Pricing
Freemium
Skill Level
Beginner-friendly
Platforms
Web, Mobile, API
API Available
Yes
Last Updated
9h ago

Categories

💬 Customer Support⚡ Productivity

Best-of guides

Best AI Tools for ProductivityBest AI Tools for Customer SupportBest AI Meeting Assistants & Note TakersBest AI Tools for Project Management

Topics

AutomationTranscriptionSummarizationData AnalysisMeeting Assistant

Resources

Official WebsiteChangelogG2 reviews

Pricing Plans

$0/mo
  • Limited recordings
  • Basic AI notes
  • Personal use only
$19/seat/mo
  • Up to 25 paid seats
  • Unlimited AI Meeting Assistant
  • Unlimited 1:1 scheduling
  • Automatic video recording
  • Real-time transcription
  • AI summary notes
  • Ask Avoma AI Copilot
  • AI email follow-ups
$24/seat/mo
  • Up to 100 paid seats
  • Everything in Startup
  • Custom AI topics & templates
  • Group and round-robin scheduling
  • Limited Conversation Intelligence
  • Smart playlists & AI automations
  • Translate transcription & notes
  • Custom AI email templates
$39/seat/mo
  • Minimum 10 paid seats
  • Everything in Organization
  • Global Ask Avoma
  • Designated Success Manager
  • Concierge onboarding & training
  • Quarterly business reviews
  • Unlimited usage intelligence
  • Team-specific access controls
$29/seat/mo
  • AI coaching recommendations
  • AI call scoring
  • Smart trackers
  • Global Ask Avoma
  • Live Answer Assistant
$29/seat/mo
  • AI deal risks
  • Sales methodology tracker
  • AI win-loss analysis
  • Forecasting
$19/seat/mo
  • Advanced routing rules
  • Inbound form qualification
  • Outbound lead hand-off
Visit Website
RightAIChoice

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One AI tool every Friday

A 60-second editorial pick. No filler, no funnel — unsubscribe anytime.

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  • Categories
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  • Find my AI tool
  • AI chat
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  • Stacks
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  • Methodology
  • Viability scoring

Company

  • About
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  • Press & brand kit

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  • Privacy
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  • Unsubscribe

© 2026 RightAIChoice. All rights reserved.

Built for the AI community.