Avoma
Avoma is an AI meeting assistant that records, transcribes, scores, and turns sales calls into coaching, forecasting, and scheduling
Avoma makes sense when you're paying for a transcription tool, a scheduling subscription, and a coaching platform separately. One $19/recorder-seat/mo (billed annually) seat covers recording, unlimited 1:1 scheduling, CRM auto-logging, and free viewer seats. The catch is depth: real call scoring and coaching requires the $29/seat/mo Conversation Intelligence add-on, and forecasting adds another $29/seat/mo — stacking both takes a recorder seat to $87/mo billed annually, where you should be
Verified 8h ago · liveness 88/100 · cite: rightaichoice.com/tools/avoma
- Mid-market sales teams consolidating note-taking, scheduling, and call coaching under one vendor
- Customer success leaders who want churn signals pulled from call transcripts
- Sales enablement teams driving MEDDIC or SPICED adoption through auto-scored calls
- RevOps leaders who need round-robin scheduling and inbound lead routing alongside conversation data
- Solo consultants who only need transcripts and won't use scheduling or coaching features
- Teams expecting Avoma to host video calls — it records across conferencing tools, it doesn't replace them
- Enterprises that need the deepest conversation analytics — Gong and Chorus go further on intelligence depth
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Skip Avoma if you only need transcripts and don't want to pay for scheduling, coaching or forecasting — a $29/seat/mo (billed annually) add-on is required for scoring, and a second one for pipeline forecasting.
Call scoring and AI coaching sit in the Conversation Intelligence add-on at $29/seat/mo billed annually, so any team that wants coaching pays above the base recorder-seat price.
Avoma is priced for mid-market revenue teams: $19/recorder seat/mo billed annually on Startup, $24 on Organization, $39 on Enterprise (billed annually only, 10-seat minimum), with free view-only seats at every tier. It undercuts per-seat conversation-intelligence platforms like Gong on the base tier, but full scoring and forecasting require $29/seat/mo billed annually add-ons that close much of the gap. It costs more than a standalone transcription tool, which is the right comparison for teams
In short
Avoma — Avoma is an AI meeting assistant that records, transcribes, scores, and turns sales calls into coaching, forecasting, and scheduling. Best for Mid-market sales teams consolidating note-taking, scheduling, and call coaching under one vendor, Customer success leaders who want churn signals pulled from call transcripts, Sales enablement teams driving MEDDIC or SPICED adoption through auto-scored calls. Free to start; paid plans from $19/mo.
What people actually say about Avoma — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
19 mentions across 3 sources (YouTube, Product Hunt, Lemmy) · researched Aug 15, 2026.
Average across the 3 sources that answered — each source counts once, not each post.
- +AI meeting notes and transcriptions in 40+ languages are accurate and well-received.
- +Strong CRM integrations with automatic field updates for MEDDIC and SPICED.
- +Searchable transcripts and AI summaries are seen as 'magical' for reference.
- +Scheduler with round-robin and lead routing reduces manual triage.
- +Live answer assistant helps reps handle objections in real time.
- −Limited post-launch feedback makes long-term reliability unverified.
- −Setup for complex CRM integrations may require time and effort.
- −No independent reviews from major sources like G2 or Trustpilot in data.
- −Potential feature overload for teams that only need simple note-taking.
- −Pricing could become costly for large teams with many recorders.
- • No explicit hidden costs in user feedback; however, advanced features like forecasting may require enterprise plan.
- • Per-seat pricing can add up for larger teams.
Viability Score
How well maintained and how widely used is Avoma? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- Auto-record video and audio across Zoom, Google Meet, Microsoft Teams, GoToMeeting, and Highfive
- Real-time speaker-identified transcription in 75+ languages
- AI-generated meeting summaries from custom templates
- AI-generated smart chapters surfacing topics of interest
- AI email follow-up drafts from meeting context
- Automatic CRM field updates for MEDDIC, SPICED, and custom methodologies
- Ask Avoma AI copilot for querying across every conversation
- MCP connections linking Avoma to external AI tools and agents
- API platform with developer documentation and webhooks
- Unlimited 1:1 scheduling pages with booking links
- Group and round-robin scheduling with weighted distribution
- Inbound lead routing and qualification from website forms
- SDR-to-AE handoff routing and scheduling automation
- AI call scoring against your playbook for full coverage
- Live Answer Assistant surfacing battlecards and prompts during calls
About Avoma
Avoma is an AI meeting assistant built for revenue teams that want note-taking, scheduling, and call coaching handled by one platform. It records and transcribes meetings across Zoom, Google Meet, Microsoft Teams, GoToMeeting, and Highfive in 75+ languages, then generates structured notes from custom templates, smart chapters, and AI email follow-ups. Four pillars cover the workflow: AI Meeting Assistant, Scheduler & Lead Router, Conversation Intelligence, and Revenue Intelligence. On the scheduling side, you get unlimited 1:1 pages plus group and round-robin booking with weighted distribution, and inbound lead routing from website forms. Intelligence features include AI call scoring against your playbook, talk-pattern insights, semantic smart trackers, and automatic CRM field updates for MEDDIC, SPICED, or custom methodologies. A newer agentic layer adds Ask Avoma for querying every conversation, MCP connections to external AI tools and agents, and an API with developer documentation. Avoma targets mid-market and enterprise sales, CS, enablement, and RevOps teams rather than solo productivity users, and its model charges only for recorder seats while viewers and collaborators stay free. Pricing starts at $19 per recorder seat per month billed annually. Positioning-wise, Avoma competes with Gong and Chorus on intelligence depth but bundles scheduling and lead routing that most conversation-analytics rivals leave to separate tools.
Behind the Verdict
Avoma's pitch is consolidation, and the arithmetic mostly holds. If you're running a note-taker, a Calendly-style scheduler, and a call-coaching tool as three subscriptions, the Startup tier at $19 per recorder seat per month (billed annually) collapses them into one bill — and viewers, which includes most managers and execs, cost nothing. That viewer model is the underrated part: your leadership team can review calls and coaching scores without adding seats. Where we'd reach for it: mid-market sales and CS orgs with 10-100 reps, teams that want round-robin scheduling and website lead routing in the same tool as conversation data, and enablement leaders trying to drive MEDDIC or SPICED adoption through auto-scored calls rather than nagging reps. Where it bites: the intelligence features that make Avoma worth consolidating for are add-ons. Conversation Intelligence — AI call scoring, coaching recommendations, smart trackers — runs $29 per seat per month billed annually, and Revenue Intelligence is another $29 per seat per month. Budget for the stack, not the sticker. Teams that only need transcripts and notes will overpay for scheduling and routing they'll never use. Buyers comparing against Gong should note the shape difference. Gong leads with intelligence and analytics depth; Avoma leads with workflow breadth — recording, scheduling, routing, and CRM hygiene in one place, with intelligence layered on top. For enterprises that need the deepest conversation analytics, Gong is still the benchmark Avoma's own comparison pages acknowledge. The November 2025 iPhone app fills a real gap for field reps and managers who want to review a call from their phone — variable playback speeds, topics-discussed, and talk-time insights, plus dark mode. It's a review tool, not a
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Real-world workflow fit
Concrete scenarios for the personas Avoma actually fits — and what changes day-one when you adopt it.
Connect Zoom and Salesforce, set MEDDIC as the scoring methodology, and let Avoma auto-record and auto-log every call. Viewers get free seats so the VP can review calls without a licence.
Outcome: Every call is transcribed, summarised and pushed to Salesforce without rep input, and the manager reviews scored calls in a playlist instead of chasing recordings.
Build routing rules on the website form, connect round-robin scheduling with weighted distribution, and set up SDR-to-AE handoff automation so qualified leads book straight onto the right rep's calendar.
Outcome: Inbound leads reach the correct rep without manual triage, and the scheduling and conversation data live under one vendor instead of two.
Enable Revenue Intelligence on CS recorder seats, then filter calls by smart trackers for competitor mentions, pricing objections and risk language.
Outcome: At-risk accounts surface from actual call transcripts with a churn prediction score, giving the CS team a reason and a timestamp for the outreach.
Use Cases
- Replace a separate scheduling tool, transcription tool and coaching tool with one vendor for a 20-person sales team.
- Auto-score every sales call against MEDDIC or SPICED and surface coaching moments for managers.
- Surface deal- and churn-risk signals from call transcripts without buying a dedicated revenue-intelligence platform.
- Run weekly pipeline reviews backed by AI-generated deal summaries and live deal signals.
- Automate follow-up emails and CRM field updates to cut rep admin time each week.
- Route inbound website leads instantly to the right rep using custom rules.
- Use AI coaching recommendations to shorten ramp time for new hires.
- Analyze win-loss patterns to refine sales playbooks.
Models Under the Hood
as of 2026-10-16
Limitations
- Avoma records meetings from Zoom, Google Meet, Microsoft Teams, GoToMeeting and Highfive — it does not host video calls, so you still need a conferencing tool.
- Full call scoring, AI coaching recommendations, smart trackers, real-time sales guidance and global Ask Avoma sit in the Conversation Intelligence add-on at $29/seat/mo billed annually; deal risk alerts, forecasting, pipeline views, win-loss analysis and churn prediction sit in the Revenue Intelligence add-on at the same price.
- Stacking both add-ons on a Startup seat takes it to $87/mo billed annually, which brings dedicated revenue-intelligence vendors back into the comparison.
- Seat caps also bite quietly: Startup covers up to 25 paid seats and Organization up to 100, so growth pushes you up a tier.
- SSO (SAML/OIDC), HIPAA compliance, data retention policies, team-specific access controls and mutually signed DPAs are Enterprise-only, and Enterprise carries a 10-paid-seat minimum and is billed annually only.
as of 2026-09-30
Verification history
We have re-verified Avoma 22 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
Showing the 6 most recent of 22 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Avoma tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free Trial
$0
Startup
$19/recorder seat/mo billed annually
Ideal for
Small sales teams up to 25 paid recorder seats that want recording, transcription, notes, CRM auto-save and unlimited 1:1 scheduling in one place.
What this tier adds
Starting tier: unlimited AI meeting assistant, real-time transcription, AI summary notes, AI email follow-ups, dialer integration and unlimited 1:1 scheduling, with free view-only seats.
Organization
$24/recorder seat/mo billed annually ($29 monthly)
Ideal for
Growing revenue organisations up to 100 paid seats that need custom notes, group scheduling, lead routing and API access.
What this tier adds
Adds custom AI topics and templates, group and round-robin scheduling, limited conversation intelligence, smart playlist and AI automations, translation of transcripts and notes, and API integration with webhooks.
Enterprise
$39/recorder seat/mo billed annually only
Ideal for
Compliance-sensitive enterprises needing SSO, HIPAA, retention policies and a named success manager, with a 10-paid-seat minimum.
What this tier adds
Adds global Ask Avoma, designated success manager, concierge onboarding, quarterly business reviews, unlimited usage intelligence, team-specific access controls, single sign-on (SAML/OIDC), data retention policies, HIPAA compliance and mutually signed DPAs.
Conversation Intelligence (add-on)
$29/seat/mo billed annually
Ideal for
Sales enablement and managers who need every call scored against the playbook rather than only the calls they can listen to.
What this tier adds
Add-on at $29/seat/mo billed annually: unlocks AI coaching recommendations, AI call scoring, smart trackers, global Ask Avoma and real-time sales guidance.
Revenue Intelligence (add-on)
$29/seat/mo billed annually
Ideal for
RevOps and sales leaders who want forecasting and pipeline risk pulled from live conversation signals rather than CRM hygiene alone.
What this tier adds
Add-on at $29/seat/mo billed annually: adds AI deal risk alerts, revenue forecasting from live deal signals, win-loss analysis, pipeline management views and churn prediction.
Where the pricing makes sense
The company stage and team size where Avoma's pricing actually pencils out — and where peers do it cheaper.
Avoma is priced for mid-market revenue teams: $19/recorder seat/mo billed annually on Startup, $24 on Organization, $39 on Enterprise (billed annually only, 10-seat minimum), with free view-only seats at every tier. It undercuts per-seat conversation-intelligence platforms like Gong on the base tier, but full scoring and forecasting require $29/seat/mo billed annually add-ons that close much of the gap. It costs more than a standalone transcription tool, which is the right comparison for teams
Setup time & first value
How long it actually takes to get something useful out of Avoma — broken out by persona, not the marketing-page minute.
For a sales rep, first value lands in about 15 minutes: connect Zoom or Google Meet, install the recorder, and the next call is transcribed and summarised automatically. Admins setting up CRM field mapping for MEDDIC or SPICED, routing rules and round-robin distribution should budget half a day to a full day. Enterprise deployments including SSO, access controls and DPAs run on a concierge
Switching to or from Avoma
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Calendly: recreate booking pages as unlimited 1:1 scheduling links and move round-robin distribution into group scheduling on the Organization tier.
- →From Otter.ai: install the Avoma recorder on your conferencing tool and connect your CRM so notes auto-save to records instead of staying in a separate app.
- →From Gong: map your playbook scoring criteria into Avoma's Conversation Intelligence add-on, then rebuild smart trackers for competitor and objection terms.
- →From a standalone dialer logger: connect Aircall, Dialpad, RingCentral or Zoom Phone so dialer calls are captured alongside conferencing calls.
- ↗To a standalone transcription tool: export transcripts and notes and swap the recorder for a lighter, cheaper capture tool if you never use scoring or scheduling.
- ↗To Gong: move playbook scoring, trackers and deal boards across if analytics depth becomes the deciding requirement.
- ↗To a separate scheduling tool: rebuild 1:1 and round-robin booking links elsewhere if you adopt a dedicated scheduling platform.
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “Avoma”, and we withheld 6: 6 could not be judged, because “Avoma” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Avoma.
Tools that pair well with Avoma
Common stack mates teams adopt alongside Avoma, with the specific reason each pairing earns its keep.
Read.ai
Read.ai is an AI meeting assistant that turns Zoom, Meet, and Teams calls into searchable summaries, action items, and transcripts.
Demodesk
Demodesk is an AI meeting assistant that records every sales call and turns it into coaching, CRM updates and follow-ups.
Gong
Gong is the Revenue AI OS that records customer calls and turns every interaction into forecast, coaching and governed agent workflows.
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