Features
Synthesize guest messages (calls, emails, chats) into structured commercial intelligence
Natural language querying (Ask) across bookings, calls, market intelligence, and SOPs
Proactive pattern detection (Sense) – picks up pickup shifts, RFP arrivals, repeated complaints
Live portfolio view with per-property and group-level toggles
Multi-turn threaded conversations with memory of past decisions
Team-specific knowledge bases and shared history across the group
Granular role permissions and per-property visibility controls
Auditable trails showing sources used for each investigation
Triggered investigations based on calls, CRM events, or schedule
Filtering by status, category, property
Cross-reference event calendar, staffing plans, and group blocks
Works upstream of PMS, RMS, and CRM – no replacement required
Scope 1, 2, and 3 emissions measurement
Assurance-grade GHG reporting for SB 253, CSRD, ISSB, SECR, CA-CCDAA
Financed emissions accounting under PCAF
Persefoni Copilot GPT-style AI chat for carbon expertise
Anomaly Detection for large datasets
Natural language emission factor mapping (coming soon)
Sustainability Report Builder with guided workflows
GHG Metrics Reports for multiple frameworks
Data Exchange for supplier engagement
Smart Forms and Bulk Uploads for data ingestion
API and Integration Hub for data connectivity
Enhanced dashboards for granular emissions insights (May 2026)
Analytics Agent for conversational data exploration (May 2026)