Features
AI-powered customer support chatbot with natural language understanding
Secure Knowledge Vault created from website and documents (no coding)
Public help center (Articles) with rich text editing and full article hosting
Quick Citations showing exact source webpage or document for each answer
Knowledge Gap analysis identifying unanswered customer questions and content gaps
Ticket system for AI-to-human handoff when questions exceed bot capability
Answer HQ Agent for real-time search of business tools (Zendesk, Shopify) without syncing
Scheduled auto-imports to keep Knowledge Vault updated from content sources
Customizable widget themes and AI assistant personality
Chat API (beta) for custom integrations, including Python
Searchable article library for customers with AI-generated summaries
Shareable article links for help center content
Analytics dashboard with ticket deflection metrics and usage insights
Self-serve setup in minutes with guided onboarding or optional founder call
14-day free trial with no credit card required
Lyro AI agent trained on your data
Live chat with proactive triggers
Help desk with ticket management
No-code Flow builder for automation
Smart Actions for lead capture and conversion
Multichannel support (chat, WhatsApp, Instagram, Messenger)
AI agent conversation control and takeover
Instant knowledge base updates
Missed questions reporting
Product recommendations from your catalog
AI-driven email resolutions
Analytics and time saved calculator
Chrome extension Copilot for help desk agents
OpenAPI and webhooks integration
