Features
AI-powered inbound call answering and job booking 24/7
Omnichannel communication (voice, SMS, web chat)
Automated outbound multi-channel drip campaigns (SMS + call)
Real-time call scoring and QA coaching dashboard (Coach)
Speed-to-2s lead response (under 2 seconds)
Simple Scheduler for self-service online booking
Native integration with Google Local Services Ads
Deep integration with ServiceTitan and 40+ other field service CRMs
Human-in-the-Loop escalation for complex calls
Comprehensive analytics and reporting across all channels
Web chat widget to engage site visitors
Outbound speed-to-lead campaigns triggered from any lead source
Natural language search across 50+ government e-services
Speech-to-text and text-to-speech for voice interaction
Secure authentication with Estonian ID-card or Mobile-ID
Multi-channel access: web, mobile, and chatbot
Federated architecture keeps data with each agency
24/7 availability for common government requests
Automatic form filling for tax, benefits, and registrations
Document inquiries and applications via AI
Continuous learning from user interactions
Integration with tax, social, and business registries
Personalized service recommendations based on user profile
Open-source AI components available on GitHub
