Features
RAG knowledge base from URLs and file uploads (PDF, TXT, CSV, Markdown, DOCX)
Multi-model LLM agent supporting OpenAI, DeepSeek, Anthropic, Gemini, Jina, SiliconFlow
Embeddable multilingual chat widget with session persistence
SSE streaming responses for real-time answer generation
Role-based access control (super admin, admin, agent)
SSRF protection and widget origin whitelisting
Vector search using Qdrant or pgvector
Docker Compose deployment with FastAPI, Next.js, Redis, nginx
Admin console for managing knowledge, sessions, users, and site config
Self-hosted with no GPU required (inference via external APIs)
API for custom integration
Supports SQLite or PostgreSQL database
Session persistence across page reloads
Consolidate Slack, Teams, Discord, email, in-app into one workspace
Ari AI agent for triage and resolution
Sidekick AI assistant in-app and in Slack
Sidekick actions across tools (Linear, Notion) with approval
Custom AI agents with own models and data
Multi-agent orchestration with human handoff
AI-driven auto-label, urgency detection, thread summaries
Automated trend detection and daily digests
Pause threads indefinitely
Machine users link Linear issues via API
AI workflow automation with manual triggers
Help Center with Ask AI self-service
CSAT surveys and sentiment analysis
SLAs, business hours, customer tiers
API-first: GraphQL, webhooks, events
