Features
AI Revenue Agent for end-to-end renewals and expansion
Autonomous adoption drive across install base
Real-time churn interception and at-risk account saving
Unlimited memory of product knowledge base with quick retraining
Human-like customer guidance for problem discovery and change management
Instant strategy implementation (e.g., feature promotion for retention)
Technical support including code-related inquiries
24/7 availability across email, voice, and chat
Co-pilot mode for CSMs to answer questions and create success plans
Guided onboarding widget for accelerated time-to-value
Support chat bot for ticket deflection
Workflow automation for high-frequency tasks
LMS for AI-instructor-led training and education
Internal co-pilot for team productivity and knowledge access
Apple Messages integration with rich actions (verified)
WhatsApp messaging with read receipts
Telegram messaging (excl. Italy/Brazil)
Email management: read, search, draft, send (Gmail & Outlook)
Calendar management: schedule, check availability, recurring events
Reminders via text or voice
Web search with verified sources
Notion integration: pages, databases, docs
Oura integration: sleep, readiness, activity
TripIt automation for travel plans
Generate tables and charts from data or images
Poke Recipes for automations and integration setup
Poke Kitchen for custom developer integrations
@poke.com email address setup
