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Botpress vs Kommunicate
Side-by-side comparison of features, pricing, and ratings
Open-source platform for building AI-powered support agents with custom LLM engine.
Visit WebsiteControllable AI chatbot platform with human handoff for customer support teams.
Visit WebsitePricing
Freemium
Freemium
Plans
$0
$495/mo
Contact sales
$0
$40/mo
$100/mo
Rating
—
—
Popularity
5.5k views
3.0k views
Skill Level
Intermediate
Beginner-friendly
API Available
Platforms
WebAPI
WebMobileAPI
Categories
💬 Customer Support🤖 Automation & Agents
💬 Customer Support
Features
Visual flow builder
Built-in NLU
Custom inference engine (LLMz) for multi-step logic
Knowledge base Q&A with visual indexing
Multi-channel deployment (web, WhatsApp, Instagram, Messenger, Slack)
Autonomous engine for agent behavior coordination
Tables for storing conversation data
Human handoff (Desk product)
Conversation insights (sentiment analysis, outcomes)
Role-based access control
Real-time collaboration
Custom analytics dashboards
JavaScript sandbox for custom code
Self-hosted option
Claude Opus 4.7 support
No-code AI agent builder
Multisource generative answers (articles, PDFs, webpages)
Support for OpenAI, Anthropic, Gemini, IBM Watson, Amazon Lex, Dialogflow
Configurable escalation rules based on sentiment and content
Bot-to-human handoff with full context
Omnichannel deployment (web, mobile, email, voice, messaging apps)
Mobile SDKs for iOS, Android, Flutter, React Native, Ionic
Website CMS integrations (WordPress, Shopify, Webflow, Wix, Squarespace)
AI-powered conversation summaries and insights
Real-time monitoring dashboard
Smart routing and auto-resolve dormant chats
Quick replies and conversation tags
Campaign messaging API and webhooks
Multilingual support (120+ languages)
Integrations
Slack
Microsoft Teams
WhatsApp
Telegram
Instagram
Messenger
Discord
HubSpot
Notion
Jira
Calendly
OpenAI
Anthropic
Groq
Hugging Face
Google Gemini
IBM Watson
Amazon Lex
Dialogflow ES & CX
Facebook Messenger
Line
Zendesk
Salesforce
Freshdesk
Pipedrive
Agile CRM
WordPress
Shopify
Webflow
Wix
Squarespace
Moodle
Zapier