Features
White-label AI agents under your own brand
Prompt-based AI agents, no complex workflows
Plug-and-play deployment across web, WhatsApp, Instagram, SMS, Telegram, Slack, Messenger
Done-for-you agent building (built in ~1 week)
Integrates with 5,000+ apps (Zapier, HubSpot, Salesforce, Slack, etc.)
Voice AI agent support (60 min/mo included)
Bring your own key (BYOK) for unlimited credits
Supports MCP, document, and web search integration
Schedule agents for time-based tasks
Client management dashboard for agencies
Custom domain and pricing for reselling
3-month chat history included
AI triage with 99.1% accuracy
Automated AI replies with actions (refunds, account updates)
Omnichannel inbox (email, chat, social, voice)
No-code workflow automation
Native knowledge base with semantic search
SingleView customer context (full history, orders, data)
Analytics and SLA management
SOC 2 Type II, GDPR, SSO/SAML compliance
Role-based access and audit logs
Redesigned live chat with self-service focus
Continuous learning from human resolutions
Phased deployment (triage → answers → autonomous)
White-glove implementation with dedicated team
Kay AI agent works with Zendesk, Freshdesk, Intercom, Salesforce
API integration for custom actions
