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Cassidy vs Adept
Side-by-side comparison of features, pricing, and ratings
Pricing
Freemium
Contact Sales
Plans
$0/mo
Custom
$29 per seat/month
$99 per seat/month
$75 per seat/month (billed annually, 5 seat minimum)
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Popularity
5.4k views
6.0k views
Skill Level
Beginner-friendly
Intermediate
API Available
Platforms
WebAPI
WebAPI
Categories
🤖 Automation & Agents
🤖 Automation & Agents
Features
Unified Knowledge Base with real-time sync
Context-aware intelligence for terminology and rules
Agentic reasoning for complex logic and exceptions
Cross-system execution across multiple tools
No-code agent creation with AI-assisted setup
Human-in-the-loop control and guardrails
Deploy to Slack, Microsoft Teams, Chrome
Integrations with Word, Excel, Outlook
Model agnostic (OpenAI, Claude, Gemini)
Custom roles and permissions with visibility
Auto-update CRM fields after calls
Draft RFP responses from approved answers
Auto-draft replies in helpdesk tickets
Repurpose content across formats and channels
Generate SOPs from existing processes
Chrome extension for web automation
Desktop app for system-wide control
Skill builder with demonstration learning
Cloud-managed execution
Data extraction from multiple sources
Report generation automation
Secure data handling and privacy
Multi-step workflow automation
AI steps metering per plan
Custom agent training (Enterprise)
Single sign-on (Enterprise)
On-premise deployment option (Enterprise)
Integrations
Slack
Microsoft Teams
Chrome
Word
Excel
Outlook
Salesforce
HubSpot
Zendesk
ServiceNow
Jira
Confluence
Notion
Google Drive
SharePoint