Features
Train on documents, websites, databases
Multi-LLM comparison (OpenAI, Anthropic, Gemini, Mistral, DeepSeek, Meta, MoonshotAI)
Real-time data sync with CRMs and order systems
AI Actions: update subscriptions, change addresses, etc.
Smart escalation to human agents via live chat or helpdesk
Omnichannel deployment: web chat, WhatsApp, Slack, email, voice
Voice telephony (10-20 concurrent calls)
Outbound WhatsApp campaigns
Advanced analytics and reporting
Personalized customer experience (logged-in user recognition)
Multilingual support (80+ languages)
AI guardrails against misinformation and off-topic responses
Whitelabel (remove Chatbase branding)
API and client libraries for deep integration
Anti-hallucination with citations
1,400+ supported file types
Data connectors (Google Drive, HubSpot, Zendesk)
RAG API for custom development
Customizable agent appearance and behavior
Enterprise-grade security (SOC 2 Type II, GDPR)
Deploy as chatbot or knowledge search widget
AI vision for images and PDFs
Train AI agent on Zendesk tickets
Custom agent roles and instructions
Automatic sitemap and CMS sync (WordPress, Wix, etc.)
Remove 'Powered by CustomGPT' branding