Features
Retrieval-Augmented Generation (RAG) architecture
Conversational memory and chat history
User feedback submission and rating
Source file and URL citation in answers
Fully customizable widget UI (colors, fonts, logo)
Analytics dashboard with conversation clustering
SDK for custom integrations
Train AI on proprietary business content
Zero license costs (open-source)
Cloud provider agnostic deployment
GDPR compliant and no third-party data leakage
ISO 27001 certified teams development
Support for GPT, Llama, Mistral LLMs
Finite state machines (FSMs) and agent support
Natural language search across 50+ government e-services
Speech-to-text and text-to-speech for voice interaction
Secure authentication with Estonian ID-card or Mobile-ID
Multi-channel access: web, mobile, and chatbot
Federated architecture keeps data with each agency
24/7 availability for common government requests
Automatic form filling for tax, benefits, and registrations
Document inquiries and applications via AI
Continuous learning from user interactions
Integration with tax, social, and business registries
Personalized service recommendations based on user profile
Open-source AI components available on GitHub
