Features
24/7 inbound call answering within 1.2 seconds
Intent recognition for sales, service, parts, finance
Automated appointment booking into team calendar
Outbound multi-channel follow-up (SMS, email, voice)
Stale lead reactivation and no-show follow-up
Service winback, recall, and maintenance outreach
AI-powered website chat with appointment booking
Automatic CRM logging and AI contact summaries
Multilingual voice and chat support
Analytics dashboard and pipeline management
Missed call and after-hours recovery
Department routing (sales, service, parts, finance)
Inventory lookup on calls
Call recording and transcription
Scheduler with calendar sync and DMS integration
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
