Features
8 clinical ticket labels (Clinical Urgency, PHI Exposure, EHR Integration, etc.)
PHI risk detection and HIPAA breach flagging
Instant escalation triggers
Zero-retention architecture (ticket text discarded after processing)
BAA included on all plans
Webhook integration (no SDK required)
Custom labels (Clinical plan and above)
Compliance flagging (Clinical plan and above)
Priority Support (Clinical plan and above)
Dedicated infrastructure (Critical plan and above)
Quarterly review call (Critical plan and above)
SLA guarantee (Critical plan and above)
98% accuracy on standard tickets
97% accuracy on edge cases
AI meeting preparation with deep research and battle cards (Evan)
CRM auto-updates via plain English commands (Atlas, coming soon)
Account monitoring with stakeholder and org change alerts (Nico, coming soon)
LinkedIn network analysis for warm lead generation (Iris, coming soon)
Lookalike customer discovery (Nova, coming soon)
Custom AI workers tailored to specific workflows
Secure isolated environment, no data training
Integration with CRM, email, calendar, call recorders
Slack and email notifications for AI worker outputs
Org chart mapping and stakeholder identification
Pipeline analytics and field updates
Record cleaning and standardization
Multi-agent system for task planning and execution (Z1 Engine)
Schema-level accuracy for enterprise workflows
