Features
Real-time copilot with context-aware suggestions
Local audio capture (no bot joins call)
Post-call analytics workspace with structured reports
Auto-scoring of agenda adherence, CTA quality, risks, sentiment
Customizable team playbooks per role
Speaking balance detection
CRM enrichment and syncing
External signal enrichment for contacts
Team performance dashboards with trend analysis
PII redaction and encryption
Role-based access controls
Deployment options: SaaS, VPC, on-prem
Local LLM support for on-prem deployment
Real-time transcription in 75+ languages
AI-generated meeting notes with custom templates
AI-generated smart chapters for key topics
AI-generated follow-up email drafts
Automatic CRM field updates for MEDDIC, SPICED, etc.
"Ask Avoma" AI Copilot for instant cross-meeting answers
Unlimited 1:1, group, and round-robin scheduling
Advanced lead routing with inbound form qualification
Live answer assistant for real-time objection handling
AI call scoring for 100% coaching coverage
Talk-pattern insights to clone top performers
Custom smart trackers with semantic matching
Deal and churn risk alerts
AI win-loss analysis and forecasting
Agentic Platform with MCP for AI agent connectivity
