Features
Customizable in-app widget (general, rating, screenshot/video)
AI-powered feedback summarization and theme detection
Auto-Listener agent imports feedback from integrations
Ask Olvy natural-language query on feedback data
Sentiment analysis (positive/neutral/negative)
Feedback type classification (bug, feature request, etc.)
Feedback translation to multiple languages
NPS survey creation and analysis
Changelog publishing with SEO, scheduling, and targeting
Multi-language support for changelog
User segmentation and custom properties
Email submission and Chrome extension for feedback
Bulk import (CSV/TSV), API and webhooks
Sync issues to Jira, Linear, ClickUp
CRM integration (HubSpot) for user profile sync
AI-powered document querying (natural language search)
Instant document summarization
AI-powered data extraction (OCR and NLP)
Generative content creation (drafts, proposals, emails)
Custom AI agents via Box Studio
Automated workflow builder
Metadata extraction and classification
Secure file sharing and collaboration
Version history and file recovery
Compliance support (HIPAA, FedRAMP)
Access controls and permissions
Enterprise-level encryption
Mobile app with offline access
Content lifecycle management