How much does Feedback Widget cost?

Feedback Widget (Olvy) offers a freemium pricing model. The Free plan includes basic feedback collection and limited AI analysis. Paid plans start at $49/month for the Growth plan, which adds features like NPS surveys, changelog, and integrations. Enterprise plans are available with custom pricing.

Does Feedback Widget have a free plan or trial?

Yes, Feedback Widget has a free plan that includes up to 200 feedback responses per month, one project, and basic AI analysis. There is no time-limited trial; you can start with the free plan and upgrade as needed.

What are the best alternatives to Feedback Widget?

Top alternatives include UserVoice, Canny, and ProdPad, which also offer feedback collection and prioritization. For AI-powered analysis specifically, consider Auryc or Dovetail. Olvy stands out for its AI Copilot and Auto-Listener agent that imports feedback from multiple platforms.

Who is Feedback Widget best for?

Feedback Widget is ideal for product managers who want to unify feedback from multiple channels, designers seeking quantitative and qualitative insights, customer success teams aiming to close the feedback loop, and startups needing an affordable AI-powered feedback tool.

Who should avoid Feedback Widget?

Teams that need a standalone survey tool (Olvy is feedback-first, not survey-first) or organizations requiring offline or mobile native SDK should avoid it. Also, enterprise teams needing extensive SLAs or on-premise hosting may find it lacking.

What are the limitations of Feedback Widget?

Key limitations include no mobile native widget (only in-app web), no offline capability, and limited enterprise features like custom SLAs or on-premise hosting. The free plan also caps responses at 200 per month and includes basic AI.

What integrations does Feedback Widget support?

Feedback Widget integrates with Slack, Discord, Zendesk, Intercom, Jira, Linear, ClickUp, and supports email feedback, a Chrome extension, and CSV import. It also syncs issues with project management tools.

Is Feedback Widget easy to set up?

Yes, Feedback Widget has a low learning curve. You can embed the widget with a single line of JavaScript, customize it via the dashboard, and start collecting feedback in minutes. AI analysis works out of the box with no training required.

Is Feedback Widget good for customer success teams?

Yes, Feedback Widget is great for customer success teams because it allows closing the feedback loop by analyzing responses, tagging users, and integrating with platforms like Intercom and Zendesk. The AI helps prioritize issues and automate follow-ups.

Does Feedback Widget support NPS surveys?

Yes, Feedback Widget includes NPS survey creation and analysis. You can send NPS surveys via the widget or email, and the AI automatically analyzes open-ended responses with thematic analysis and sentiment scoring.

Can Feedback Widget collect video or screenshot feedback?

Yes, the customizable widget supports general text, rating, screenshot, and video capture. Users can submit visual feedback directly through the widget, which is particularly useful for bug reports and design feedback.

Does Feedback Widget work with Jira?

Yes, Feedback Widget integrates with Jira to sync issues. When feedback is collected, you can automatically create or update Jira tickets, ensuring development teams see user feedback without switching tools.

Feedback Widget

Freemium

AI-powered feedback widget that analyzes and closes the loop across channels.

By Tanmay Verma, Founder · Last verified 05 Jul 2026

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Added 6d ago

77/100Safe Bet

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In short

Feedback Widget — AI-powered feedback widget that analyzes and closes the loop across channels. Best for Product managers wanting to unify feedback from multiple channels into one AI-analyzed view, Designers seeking quantitative and qualitative user insights from feedback, Customer success teams aiming to close the feedback loop with changelog targeting. Free to start; paid plans from $60/mo.

Compared withvs Hi Marley vs Chatlyn vs B Rokratt

Is Feedback Widget actually worth it?

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Editorial Verdict

Best for

Product managers wanting to unify feedback from multiple channels into one AI-analyzed viewDesigners seeking quantitative and qualitative user insights from feedbackCustomer success teams aiming to close the feedback loop with changelog targetingStartups needing an affordable freemium AI feedback tool with broad integration auto-listening

Not ideal for

Teams that need a standalone survey tool (Olvy is feedback-first, not survey-first)Organizations requiring mobile SDK or offline feedback collectionEnterprise teams needing extensive SLAs, on-premise hosting, or custom contracts without salesHeavy analysts processing more than 10,000 feedback items per month on the Business tier

If you need an affordable AI feedback hub that unifies multiple sources and auto-extracts insights, Olvy delivers. The free tier is generous, but heavy analysts may hit the 10,000-feedback cap on Business. It beats Kraftful on integrations but is less polished for deep qualitative research.

Compare with: Feedback Widget vs Everlaw, Feedback Widget vs Box, Feedback Widget vs Read.ai

Last verified: July 2026

What independent users actually report about Feedback Widget

We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.

59 mentions across 4 sources (Hacker News, Product Hunt, Bluesky, Lemmy).

35% positive65% critical

Recurring strengths

+AI-powered summarization and theme detection saves time.
+In-app widget reduces friction, users report 3x faster bug reporting.
+Auto-Listener imports feedback from Slack, Intercom, Zendesk automatically.
+Supports multiple widget types: general, rating, screenshot/video capture.
+Freemium tier makes it accessible for small teams on a budget.

Recurring frustrations

−Very few real user reviews available to validate claims.
−Lacks open-source flexibility that developers increasingly prefer.
−Minimal community buzz and low Product Hunt engagement.
−No transparent pricing beyond 'freemium' may hide upgrade costs.
−Support reliability unknown due to absence of user feedback.

Patterns worth knowing

In-app feedback widgets improve bug reporting speed (3x) and reduce user friction.

Seen on Bluesky, Hacker News

Developers lean toward open-source alternatives (FasterFixes, Notedis, Sentry) over proprietary tools.

Seen on Hacker News, Bluesky

Helpful for understanding user confusion and closing the loop between analytics and feedback.

Seen on Hacker News, Bluesky

Learning curve

beginnerProductive in ~5 minutes

Hidden costs people mention

• AI-powered features may be throttled on Free tier
• Dedicated support only on Enterprise
• Upgrade needed for full Auto-Listener capabilities

Viability Score

77/100

Safe Bet

How likely is Feedback Widget to still be operational in 12 months? Based on 4 signals — momentum (how recently it shipped), wrapper dependency, revenue model, and web presence.

momentum

funding runway

website health

wrapper dependency

100

Last calculated: July 2026

How we score →

Key Features

Customizable in-app widget (general, rating, screenshot/video)
AI-powered feedback summarization and theme detection
Auto-Listener agent imports feedback from integrations
Ask Olvy natural-language query on feedback data
Sentiment analysis (positive/neutral/negative)
Feedback type classification (bug, feature request, etc.)
Feedback translation to multiple languages
NPS survey creation and analysis
Changelog publishing with SEO, scheduling, and targeting
Multi-language support for changelog
User segmentation and custom properties
Email submission and Chrome extension for feedback
Bulk import (CSV/TSV), API and webhooks
Sync issues to Jira, Linear, ClickUp
CRM integration (HubSpot) for user profile sync

About Feedback Widget

FreemiumBeginner-friendlyAPI availableWeb · Plugin

Olvy Feedback Widget captures in-app feedback (general, rating, screenshot/video) and uses AI Copilot to summarize, detect themes, and analyze sentiment. Its Auto-Listener agent automatically imports feedback from Slack, Zendesk, Intercom, and more, filtering noise. You can ask natural-language questions with "Ask Olvy" and sync insights to Jira, Linear, or ClickUp. The widget is customizable, supports feedback translation, and includes NPS surveys and changelog publishing with SEO and targeting. Compared to Kraftful or ProductBoard, Olvy offers a freemium tier and broader auto-listening at lower cost, making it practical for teams wanting to centralize feedback without a high price.

Behind the Verdict

Olvy is a strong pick for product teams that want to stop hopping between slack threads, intercom chats, and support tickets to understand user sentiment. The AI Copilot summarization actually saves time — one click condenses hundreds of feedback items into themes. We'd reach for this when feedback volume exceeds what you can manually triage, and you need a single source of truth without paying enterprise prices. The free tier (analyze up to 25 feedback) is great for solo PMs evaluating the tool, but teams will quickly need Essentials ($60/mo) for 100 feedback cap. Where it bites: the Business tier caps at 10,000 feedback items per month — if you're processing more, you must go Enterprise (custom pricing). Also, there's no mobile SDK or offline collection, so mobile-first apps may struggle. Compared to Kraftful, Olvy shines on integration auto-listening (Slack, Zendesk, Intercom, Google Play, X/Twitter) and has a changelog feature — Kraftful leans heavier on qualitative analysis frameworks. Compared to ProductBoard, Olvy is far cheaper but lacks the roadmapping and prioritization modules. In practice, if you're a small-to-mid sized b2b SaaS team, this is a no-regret starting point.

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Use Cases

Collect in-app feedback with a customizable widget that captures text, rating, screenshots, and video.
Automatically import and analyze feedback from Slack, Discord, Zendesk, and other tools using AI.
Use Olvy AI to summarize user feedback and identify top themes to prioritize product roadmap.
Create and send NPS surveys, then analyze responses with AI to understand driver scores.
Publish targeted changelog updates and segment users to announce relevant features.
Sync feedback and issues with Jira or Linear to keep development workflows in sync.

Models Under the Hood

GPT-3

Limitations

Feedback analysis limits are per plan: Free (25), Essentials (100), Business (10,000).
Widget visitors are capped at 1,000/month on Free.
AI features like summarization and Auto-Listener are not available on Free/Essentials.
Multi-language support only in Business tier.
No native mobile SDK or offline mode.

12-month cost

Project the real annual outlay, including the implied monthly cost when only an annual tier is published.

Plan

Annual total

Free

Over 12 months

Effective monthly

Free

Billed monthly

Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.

Integrations

Slack Zendesk Intercom HubSpotGoogle Play StoreX (Twitter)ZapierChromeClickUp Linear Jira CrispDiscordTelegramMicrosoft Teams

Resources & Guides

Frequently Asked Questions

Tools that pair well with Feedback Widget

Common stack mates teams adopt alongside Feedback Widget, with the specific reason each pairing earns its keep.

Everlaw

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Box

Enterprise cloud content management with AI automation and compliance.

Read.ai

AI meeting agent that summarizes, searches, and automates across meetings, emails, and messages.

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