Feedback Widget
In-app feedback widget that collects ratings, screenshots, and video, then uses Olvy AI to summarize and classify the responses.
Worth a serious look if you want to stop paying for a feedback tool and a changelog tool separately. The Free tier analyzes 25 feedback items a month — enough to test whether the AI classification and sentiment analysis fit how your team actually works. The awkward spot is the jump from 100 analyzed items on Essentials ($60/mo) to 10,000 on Business ($240/mo). If you outgrow 100 items but can't justify $240/mo, Canny or Frill may price better for pure collection, though you'll lose the changelog bundle.
Verified 14d ago · liveness 79/100 · cite: rightaichoice.com/tools/feedback-widget
- Product managers who want one inbox for feedback from the widget, Slack, Zendesk, and Intercom.
- Customer success teams that close the loop by publishing targeted, scheduled changelog updates.
- Startups validating an AI feedback workflow on the Free tier before paying.
- Teams bundling feedback collection and changelog publishing instead of buying two tools.
- Teams that need a survey-first tool with branching logic, quotas, and advanced survey design.
- Organizations where feedback arrives mostly by email or app-store reviews rather than inside the product.
- Companies processing well over 10,000 feedback items a month who want to stay off Enterprise.
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Skip Feedback Widget if your research needs branching survey logic, quotas, or skip patterns — that's survey-engine territory — or if you need native mobile SDKs for iOS/Android in-app collection.
Every plan beyond the first builder charges $25/builder/month, so a three-person PM team adds $50/mo to whatever base tier you're on.
The pricing ladder is steep in the middle. Free handles 25 analyzed items for a solo builder; Essentials at $60/mo only raises that to 100, which a single busy month can blow through. Business at $240/mo unlocks 10,000 items plus summarization, segmentation, and integrations — competitive with ProductBoard or Dovetail at team scale, but hard to justify below it. Cheaper than most of the products it replaces combined.
In short
Feedback Widget — In-app feedback widget that collects ratings, screenshots, and video, then uses Olvy AI to summarize and classify the responses. Best for Product managers who want one inbox for feedback from the widget, Slack, Zendesk, and Intercom., Customer success teams that close the loop by publishing targeted, scheduled changelog updates., Startups validating an AI feedback workflow on the Free tier before paying.. Free to start; paid plans from $60/mo.
What people actually say about Feedback Widget — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
44 mentions across 4 sources (Hacker News, YouTube, Product Hunt, Lemmy) · researched Aug 31, 2026.
Average across the 4 sources that answered — each source counts once, not each post.
- +Customizable in-app widget supports screenshots, annotations, and video recording.
- +AI Copilot automatically summarizes feedback, detects themes, and classifies issues.
- +'Ask Olvy' natural-language querying makes it easy to explore feedback data.
- +Sentiment analysis and translation help understand global user feedback.
- +Auto-Listener pulls feedback from Slack, Zendesk, Intercom, and more.
- −Free tier allows only 25 AI-analyzed feedback items per month.
- −Essentials tier at $60/month is costly for small startups.
- −Limited community reviews make reliability hard to gauge.
- −AI summaries can miss context, requiring manual review.
- −Setup of changelog targeting may be complex for non-technical users.
- • Limits on AI-analyzed items may require upgrading sooner than expected.
- • Custom integrations may need a developer, adding indirect cost.
Viability Score
How well maintained and how widely used is Feedback Widget? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- Customizable in-app feedback widget with general and rating modes
- Collect annotated screenshots and video recordings inside the widget
- Olvy AI Copilot summarizes large volumes of feedback
- Ask Olvy natural-language querying over qualitative feedback
- Thematic analysis grouping feedback into recurring themes
- Sentiment analysis split into positive, neutral, and negative
- Automatic feedback type identification (bug report vs feature request)
- AI Auto-Listener agent imports genuine feedback and filters noise
- Feedback translation so non-English feedback is readable
- NPS-style rating widget with custom questions and file attachments
- Autofills that organize feedback with custom properties
- Changelog publishing with SEO settings and release scheduling
- Target changelog releases to specific user segments
- Convert completed issues directly into release notes
- API keys and webhooks for programmatic access
About Feedback Widget
Feedback Widget is Olvy's embeddable in-app collection tool. You drop a widget into your product and it gathers text feedback, star ratings, custom-question answers, annotated screenshots, and video recordings from users in real time. There are two widget modes — a general widget and a rating widget — and both are customizable to match your product's look. Responses can also arrive by email or through the Olvy Chrome extension. The collection side feeds Olvy's analysis stack. AI Copilot summarizes large volumes of feedback, thematic analysis groups items into recurring themes, sentiment analysis splits responses into positive, neutral, and negative, and the tool auto-labels whether something is a bug report or a feature request. Ask Olvy lets you query qualitative data in plain English, and feedback translation converts non-English complaints into readable English. An Auto-Listener agent imports feedback from connected platforms while filtering out noise. From there, issues sync to Jira, Linear, or ClickUp, and completed issues convert into release notes inside Olvy's bundled changelog, which supports SEO settings, release scheduling, and segment targeting. CRM integrations, API keys, and webhooks sit on the Business tier. It competes with Canny, Kraftful, ProductBoard, and Frill mainly by bundling feedback collection and changelog publishing in one product.
Behind the Verdict
The strongest argument for Feedback Widget is that it collapses two purchases into one. You get an in-app widget plus a changelog tool that shares a database, so a completed issue can become a release note without an export step — and that changelog supports SEO settings, scheduled releases, and segment targeting so different user groups see different notes. Compare that to stitching Canny onto Beamer or AnnounceKit and paying for two seats twice. The analysis layer is the second reason to care. Olvy AI Copilot summarizes a backlog, thematic analysis surfaces recurring themes, sentiment analysis splits positive/neutral/negative counts, and the tool auto-tags bug reports versus feature requests. Feedback translation means a Mandarin complaint shows up in English. The Auto-Listener agent imports from connected platforms and filters conversational noise — the type of thing a customer-support agent replying "yes, your 3 PM meeting is still scheduled" gets correctly discarded instead of logged as feedback. Where it thins out: the vendor's own pricing page makes the middle tier awkward. Essentials caps you at 100 analyzed feedback items for $60/mo, and Business jumps to $240/mo to get to 10,000. Smaller teams often sit exactly in the gap. Additional builders cost $25/builder/month on top of base plans, and integrations beyond what's included list at $20/month per integration on Essentials, which adds up if you connect several tools. The widget also isn't a survey engine. If your research practice depends on branching logic, quotas, and skip patterns, this isn't that tool — Kraftful, Dovetail, or a dedicated survey platform handles structured research better. And if your feedback mostly arrives by email or app-store reviews rather than inside your product, an in-app widget adds little to your workflow.
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Real-world workflow fit
Concrete scenarios for the personas Feedback Widget actually fits — and what changes day-one when you adopt it.
Embed the general feedback widget on the Free tier, connect the Slack integration so support threads land in one inbox, and run the Auto-Listener agent to filter out conversation that isn't feedback.
Outcome: A single deduplicated feedback list with AI-classified bug reports and feature requests, at zero cost up to 25 analyzed items.
Use the rating widget with NPS-style custom questions and file attachments, then publish a scheduled changelog entry targeted at the specific user segments who reported the issue.
Outcome: Sentiment scores and a closed loop where the users who complained see the fix announced in-app.
Sync issues to Jira or Linear, then once a fix ships, convert the completed issue straight into a release note using Olvy AI Copilot in the release editor.
Outcome: Roadmap items and release notes stay in one system, without manual copy-paste between a feedback tool and a changelog tool.
Use Cases
- Collect in-app feedback with a customizable widget that captures text, ratings, screenshots, and video.
- Import feedback from Slack, Discord, and Zendesk, then filter out conversational noise with the Auto-Listener agent.
- Summarize large feedback volumes and surface top themes before a roadmap planning session.
- Run NPS surveys through the rating widget, then analyze responses with AI.
- Publish scheduled changelog updates and target different user segments with the relevant release notes.
- Sync issues to Jira or Linear and convert completed ones into release notes.
Models Under the Hood
as of 2026-10-08
Limitations
- Feedback analysis caps vary by tier: Free analyzes up to 25 feedback items, Essentials up to 100, and Business up to 10,000, with Free also limited to 1,000 unique widget visitors per month and unlimited visitors starting on Essentials.
- Feedback Summarization, multi-language support, user segmentation, and API keys/webhooks are listed on the Business tier, while SSO/SAML and audit logs sit on Enterprise.
- Additional builders cost $25/builder/month across paid tiers, and the Essentials plan lists $20/month per integration beyond what's included.
as of 2026-09-24
Verification history
We have re-verified Feedback Widget 9 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 9 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Feedback Widget tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Solo founder or individual PM testing whether Olvy's AI classification fits their workflow before paying anything.
What this tier adds
Starting tier — 1 builder, 25 analyzed feedback items, 1,000 unique widget visitors/month, Olvy-branded widgets.
Essentials
$60/mo
Ideal for
Small startup with one PM collecting first real feedback volumes and wanting unbranded widgets on a custom domain.
What this tier adds
Adds unbranded widgets, advanced customization, release scheduling, unlimited visitors, custom domain, and 100 analyzed items.
Business
$240/mo
Ideal for
Series A/B product team running real volume — thousands of items a month across several builders and integrations.
What this tier adds
Unlocks 10,000 analyzed items, feedback summarization, unlimited integrations, API keys/webhooks, CRM integrations, and multi-language support.
Enterprise
Custom
Ideal for
Larger orgs with security, procurement, and migration requirements that a self-serve plan can't satisfy.
What this tier adds
Adds SSO/SAML, audit logs, bulk user import, custom integrations, migration assistance, and white-glove onboarding.
Where the pricing makes sense
The company stage and team size where Feedback Widget's pricing actually pencils out — and where peers do it cheaper.
The pricing ladder is steep in the middle. Free handles 25 analyzed items for a solo builder; Essentials at $60/mo only raises that to 100, which a single busy month can blow through. Business at $240/mo unlocks 10,000 items plus summarization, segmentation, and integrations — competitive with ProductBoard or Dovetail at team scale, but hard to justify below it. Cheaper than most of the products it replaces combined.
Setup time & first value
How long it actually takes to get something useful out of Feedback Widget — broken out by persona, not the marketing-page minute.
For a solo builder on the Free tier: paste the widget snippet into your product and configure the general widget — first feedback in under an hour. For a team connecting Slack, Zendesk, and Jira plus targeting changelog releases: half a day to a day, mostly spent on integration credentials and segment rules. Enterprise SSO and migration add procurement time on top.
Switching to or from Feedback Widget
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Canny: import existing posts and votes via the Bulk Import Users and Excel/CSV importer, then re-tag with custom properties.
- →From Frill: export boards to CSV and use the Feedback Bulk Importer, then remap categories to Olvy projects.
- →From ProductBoard: bulk-import feedback items and use custom properties for the prioritization fields you keep.
- →From a Slack-only workflow: connect Slack and let the Auto-Listener agent pull genuine feedback from the noise.
- →From Zendesk or Intercom: connect the integration and let the Auto-Listener import feedback tickets.
- ↗To Canny: export feedback and votes to CSV, then re-import into Canny posts; your changelog will need a separate tool like Beamer.
- ↗To ProductBoard: export items through the Bulk Importer format and re-create prioritization scoring natively.
- ↗To Frill or Dovetail: pull feedback via API keys and webhooks available on Business, then re-tag on the destination.
- ↗To Beamer or AnnounceKit: move changelog content manually; nothing exports release notes to a rival changelog tool.
- ↗To a spreadsheet: Excel/CSV import works inbound, and webhooks are the cleanest outbound path.
Integrations
Resources & Guides
- Documentationolvy.co
Docs · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Integrations · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Widgets · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Feedback Management · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Changelog · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Issues · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Developer Docs · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Analysing With Olvy Ai · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Users · Feedback Widget
Full product docs from olvy.co
Tutorials & Learning
Official links
Tools that pair well with Feedback Widget
Common stack mates teams adopt alongside Feedback Widget, with the specific reason each pairing earns its keep.
Medallia
Enterprise experience management platform that unifies customer, employee, and contact center feedback and applies AI to drive action.
UserTesting AI
UserTesting AI pairs a 6M+ participant panel with AI synthesis so enterprise teams can turn real human feedback into UX decisions faster.
Visionari
Visionari collects customer feedback from your site, email, and surveys, then uses AI to rank what to build next.
Featured Head-to-Head Comparisons
Feedback Widget vs Hi Marley
These tools serve completely different markets. Feedback Widget (Olvy) is ideal for product teams seeking an AI-powered, multi-channel feedback hub with strong integration and analytics at a freemium price. Hi Marley is a niche, enterprise-grade SMS platform for P&C insurers to transform claims communication, with deep Guidewire/Verisk integration. Choose based on your industry: product feedback vs insurance claims.
Feedback Widget vs Chatlyn
Feedback Widget is not suitable for hospitality. Chatlyn is purpose-built for hotels and rentals, with PMS integration, AI chatbot, and WhatsApp campaigns. If you're not in hospitality, Chatlyn is overkill. For product teams, Feedback Widget unifies feedback with powerful AI analysis. Choose based on your industry.
Feedback Widget vs B Rokratt
Choose Feedback Widget if you're a product team seeking AI-driven feedback analysis and a unified view across channels. Choose Bürokratt if you are an Estonian resident needing a free, natural-language interface to government services. These tools serve entirely different needs—no direct competition.
Alternatives to Feedback Widget
View allMedallia
Enterprise experience management platform that unifies customer, employee, and contact center feedback and applies AI to drive action.
UserTesting AI
UserTesting AI pairs a 6M+ participant panel with AI synthesis so enterprise teams can turn real human feedback into UX decisions faster.
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