Feedback Widget
Olvy's feedback widget collects in-app user feedback with AI-powered analysis and changelog publishing.
Olvy is a solid pick for teams that want to centralize feedback and leverage AI without breaking the bank. The free tier is genuinely useful, and the AI Copilot adds real value. Just watch the Business tier's 10,000-feedback monthly cap if you're a high-volume operation.
Verified 7d ago · liveness 79/100 · cite: rightaichoice.com/tools/feedback-widget
- Product managers who want to unify feedback from multiple channels and use AI to surface themes and sentiment.
- Customer success teams looking to close the feedback loop by publishing targeted changelog updates.
- Startups on a budget needing an affordable freemium tool with broad integration auto-listening.
- Designers seeking quantitative and qualitative user insights from feedback, including screenshots and recordings.
- Teams that need a standalone survey tool with advanced survey logic; Olvy is feedback-first, not survey-first.
- Organizations requiring a mobile SDK for in-app feedback on iOS/Android; no dedicated mobile SDK is documented.
- Enterprises that need on-premise hosting, extensive SLAs, or custom contracts without a sales conversation.
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Skip Olvy if you need advanced survey logic, a mobile SDK for in-app feedback, or if you process more than 10,000 feedback items per month and need AI analysis beyond the Business tier cap.
Going past the 25 (Free) or 100 (Essentials) feedback analysis limit requires upgrading to Business at $240/mo, a big jump from $60/mo.
Olvy's freemium model is budget-friendly: Free tier offers basic widgets and changelog, Essentials at $60/mo adds customization and integrations (but at $20 per integration). Business at $240/mo (20% off) unlocks AI features and unlimited integrations, but is pricier than Kraftful (which starts at $0) but cheaper than ProductBoard (which starts at $400+/mo).
In short
Feedback Widget — Olvy's feedback widget collects in-app user feedback with AI-powered analysis and changelog publishing. Best for Product managers who want to unify feedback from multiple channels and use AI to surface themes and sentiment., Customer success teams looking to close the feedback loop by publishing targeted changelog updates., Startups on a budget needing an affordable freemium tool with broad integration auto-listening.. Free to start; paid plans from $60/mo.
What's new in Feedback Widget
Checked 4 days agoAcross the latest 1 update: 1 feature update.
What people actually say about Feedback Widget — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
59 mentions across 4 sources (Hacker News, Product Hunt, Bluesky, Lemmy) · researched Jul 5, 2026.
- +AI-powered summarization and theme detection saves time.
- +In-app widget reduces friction, users report 3x faster bug reporting.
- +Auto-Listener imports feedback from Slack, Intercom, Zendesk automatically.
- +Supports multiple widget types: general, rating, screenshot/video capture.
- +Freemium tier makes it accessible for small teams on a budget.
- −Very few real user reviews available to validate claims.
- −Lacks open-source flexibility that developers increasingly prefer.
- −Minimal community buzz and low Product Hunt engagement.
- −No transparent pricing beyond 'freemium' may hide upgrade costs.
- −Support reliability unknown due to absence of user feedback.
- • AI-powered features may be throttled on Free tier
- • Dedicated support only on Enterprise
- • Upgrade needed for full Auto-Listener capabilities
Viability Score
How well maintained and how widely used is Feedback Widget? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: August 2026
How we score →Key Features
- Customizable in-app feedback widget with general and rating modes
- Annotated screenshot capture and video recording in widget
- AI Copilot summarizes feedback and detects themes
- Ask Olvy natural-language querying on qualitative feedback
- Sentiment analysis (positive, neutral, negative)
- Automatic feedback type classification (bug, feature request)
- AI Auto-Listener agent imports genuine feedback from integrations
- Feedback translation to multiple languages
- NPS survey creation and analysis
- Changelog publishing with SEO, scheduling, and targeting
- Target changelog releases to specific users by metadata
- Convert completed issues into release notes
- AI Copilot writes release notes
- Changelog appearance and theme settings
- User segmentation and custom properties
About Feedback Widget
Olvy is a feedback management platform built around a customizable in-app widget that lets you capture user feedback in real time. You can embed the widget to collect general feedback, ratings, annotated screenshots, and video recordings directly inside your product. It's designed for product managers, customer success teams, and startups who want to centralize feedback from multiple channels and act on it quickly. Olvy's AI Copilot automates the heavy lifting: it summarizes large volumes of feedback, detects themes, and classifies items into bug reports or feature requests. The "Ask Olvy" feature lets you query qualitative data in natural language, and sentiment analysis breaks responses into positive, neutral, and negative. The Auto-Listener agent pulls genuine feedback from integrations like Slack, Zendesk, and Intercom while filtering out noise, and feedback translation helps you understand users globally. Beyond collection, Olvy helps you act on insights. You can sync issues to Jira, Linear, or ClickUp, and the built-in changelog lets you publish release notes with SEO settings, scheduling, and targeting. A recent update lets you target changelog releases to specific users based on metadata like language, and another lets you convert completed issues directly into release notes. The AI Copilot can even write release notes for you, saving time and keeping consistency. Pricing is freemium: the Free tier allows you to analyze up to 25 feedback items per month, while the Essentials tier at $60/month raises that to 100 and removes Olvy branding. The Business tier at $240/month supports up to 10,000 feedback items and adds advanced features like API keys and user segmentation. Olvy also includes NPS surveys, user segmentation, and custom properties to tailor analysis to specific groups. Compared to Kraftful or ProductBoard, Olvy offers a more affordable starting point with a genuinely useful free tier. While it's feedback-first rather than a full survey tool, its
Behind the Verdict
We'd reach for Olvy when you're drowning in feedback scattered across Slack, Zendesk, and your own widget, and you need a single place to make sense of it. The AI Copilot's summarization and theme detection are genuinely useful, and the ability to query feedback in natural language with "Ask Olvy" is a real time-saver. It's also one of the few tools that bundles changelog publishing, so you can close the loop without juggling multiple tools. Where it bites: the feedback caps. The Free tier only lets you analyze 25 feedback items per month, which is fine for a small pilot but won't cut it for a busy product. The Essentials tier at $60/month bumps that to 100, but that's still low for most teams. You'll likely need the Business tier at $240/month for 10,000 items, which is a big jump. If you're a high-volume operation processing more than that, you'll outgrow it fast. Compared to Kraftful or ProductBoard, Olvy wins on price and the built-in changelog. Kraftful is more AI-forward but pricier, and ProductBoard is a heavier product-management suite. If you just need feedback collection plus AI analysis, Olvy is the lighter, cheaper option. But if you need advanced survey logic or a mobile SDK for in-app feedback on iOS/Android, Olvy doesn't document either, so you'd need to look elsewhere. In practice, the Auto-Listener agent works well at filtering out noise from customer support conversations, but it's not perfect—you'll still get the occasional false positive. And while the AI Copilot can write release notes, you'll want to give them a quick proofread before publishing. Overall, Olvy is a strong value for startups and product teams that want to centralize feedback and act on it without a heavy investment. Just be aware of the caps and the lack of a mobile SDK.
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Real-world workflow fit
Concrete scenarios for the personas Feedback Widget actually fits — and what changes day-one when you adopt it.
A PM at a SaaS startup receives a flood of feedback across Slack, Intercom, and email. They set up Olvy's Auto-Listener to pull genuine feedback into one repository, use AI Copilot to summarize themes, and then create a Jira issue for the top bug.
Outcome: The PM quickly identifies that the top complaint is 'app crashes frequently' and creates a Jira ticket, reducing response time and improving roadmap prioritization.
A CSM wants to close the loop with users after a feature release. They use Olvy's changelog to publish release notes targeted to users who requested the feature, using the AI Copilot to draft the notes.
Outcome: Users who requested the feature receive a personalized changelog update, increasing engagement and satisfaction without manual effort.
A founder runs an NPS survey using Olvy and wants to understand the drivers of low scores. They use Ask Olvy to query the qualitative feedback for specific complaints.
Outcome: The founder discovers that 'slow loading' is a common theme, allowing them to address the biggest issue quickly and improve their NPS.
Use Cases
- Collect in-app feedback with a customizable widget that captures text, rating, screenshots, and video.
- Automatically import and analyze feedback from Slack, Discord, Zendesk, and other tools using AI.
- Use Olvy AI to summarize user feedback and identify top themes to prioritize product roadmap.
- Create and send NPS surveys, then analyze responses with AI to understand driver scores.
- Publish targeted changelog updates and segment users to announce relevant features.
- Sync feedback and issues with Jira or Linear to keep development workflows in sync.
Models Under the Hood
as of 2026-08-14
Limitations
- Feedback analysis limits per plan: Free (25), Essentials (100), Business (10,000).
- Widget visitors capped at 1,000/month on Free.
- AI features like summarization and Ask Olvy are not available on Free/Essentials.
- Multi-language support only in Business tier.
- No mobile SDK for in-app feedback on iOS/Android is documented.
as of 2026-08-11
Verification history
We have re-verified Feedback Widget 6 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Feedback Widget tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Individuals exploring feedback collection, with up to 25 analyzed feedback items and 1,000 unique visitors per month — enough for a small side project or early tests.
What this tier adds
Starting tier with 1 builder, unlimited release notes, SEO settings, and access to announcement and feedback widgets, but limited to 25 feedback analyses and 1,000 visitors.
Essentials
$60/mo
Ideal for
Small teams just starting their feedback journey, needing advanced customization, no Olvy branding, and release scheduling, with up to 100 analyzed feedback items.
What this tier adds
Adds advanced customization, removes Olvy branding, increases feedback analysis to 100, adds 2 widgets, unlimited visitors, and custom domain, but integrations cost $20/mo each.
Business
$240/mo (20% off annually)
Ideal for
Growing businesses wanting to unlock the full power of Olvy — AI features like feedback summarization, unlimited integrations, user segmentation, and up to 10,000 analyzed feedback items.
What this tier adds
Includes everything in Essentials, plus 5 builders, unlimited viewers, analysis up to 10,000 feedback, AI summarization, unlimited widgets/integrations, API keys, and multi-language support.
Enterprise
Custom
Ideal for
Larger teams requiring extra control, such as SSO/SAML, audit logs, custom limits, and white-glove onboarding, often with custom integration needs.
What this tier adds
Adds customized limits, bulk user import, single sign-on, audit logs, custom contracts, priority support, custom integrations, and migration from other tools.
Where the pricing makes sense
The company stage and team size where Feedback Widget's pricing actually pencils out — and where peers do it cheaper.
Olvy's freemium model is budget-friendly: Free tier offers basic widgets and changelog, Essentials at $60/mo adds customization and integrations (but at $20 per integration). Business at $240/mo (20% off) unlocks AI features and unlimited integrations, but is pricier than Kraftful (which starts at $0) but cheaper than ProductBoard (which starts at $400+/mo).
Setup time & first value
How long it actually takes to get something useful out of Feedback Widget — broken out by persona, not the marketing-page minute.
Setting up the feedback widget takes minutes — embed a snippet on your site or app, and you can start collecting feedback immediately. Configuring integrations like Slack or Zendesk takes about 15-30 minutes each. For a full setup including branding and changelog, budget an hour.
Switching to or from Feedback Widget
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Kraftful: Export your feedback data and import it using Olvy's bulk importer (available in docs) to centralize your feedback repository.
- →From ProductBoard: Migrate your feature ideas and feedback into Olvy using CSV import or the API, then set up your widgets to continue collection.
- ↗To ProductBoard: Export your feedback and issues from Olvy and import them into ProductBoard's feature management workflows.
- ↗To Canny: Use Olvy's API or CSV export to move feedback and changelog data into Canny for a dedicated user feedback board.
Integrations
Resources & Guides
- Documentationolvy.co
Docs · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Integrations · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Changelog · Feedback Widget
Full product docs from olvy.co
- Documentationolvy.co
Widgets · Feedback Widget
Full product docs from olvy.co
- Resourceolvy.co
Feedback Widget · Feedback Widget
Helpful link from olvy.co
Tutorials & Learning
Official links
Tools that pair well with Feedback Widget
Common stack mates teams adopt alongside Feedback Widget, with the specific reason each pairing earns its keep.
Featured Head-to-Head Comparisons
Feedback Widget vs Hi Marley
These tools serve completely different markets. Feedback Widget (Olvy) is ideal for product teams seeking an AI-powered, multi-channel feedback hub with strong integration and analytics at a freemium price. Hi Marley is a niche, enterprise-grade SMS platform for P&C insurers to transform claims communication, with deep Guidewire/Verisk integration. Choose based on your industry: product feedback vs insurance claims.
Feedback Widget vs Chatlyn
Feedback Widget is not suitable for hospitality. Chatlyn is purpose-built for hotels and rentals, with PMS integration, AI chatbot, and WhatsApp campaigns. If you're not in hospitality, Chatlyn is overkill. For product teams, Feedback Widget unifies feedback with powerful AI analysis. Choose based on your industry.
Feedback Widget vs B Rokratt
Choose Feedback Widget if you're a product team seeking AI-driven feedback analysis and a unified view across channels. Choose Bürokratt if you are an Estonian resident needing a free, natural-language interface to government services. These tools serve entirely different needs—no direct competition.
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