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Freshservice AI vs Smithery
Side-by-side comparison of features, pricing, and ratings
Pricing
Paid
Freemium
Plans
$0/mo (up to 10 agents)
$29/agent/month (billed annually)
$59/agent/month (billed annually)
$115/agent/month (billed annually)
$0/mo
Custom
Popularity
6.2k views
6.9k views
Skill Level
Intermediate
Intermediate
API Available
Platforms
WebMobileAPI
WebCLIAPI
Categories
💬 Customer Support🤖 Automation & Agents⚡ Productivity
💻 Code & Development🤖 Automation & Agents⚡ Productivity
Features
AI-powered self service and ticket deflection (66% deflection rate)
Freddy AI Agents that resolve end-to-end requests
IT Service Management with built-in workflows and automation
IT Asset Management with auto-updating CMDB
IT Operations Management for end-to-end visibility and alerts
Enterprise Service Management for HR, Facilities, Finance
Omnichannel support for employee requests
Actionable analytics and proactive insights
Prebuilt integrations with marketplace
Role-based governance and compliance controls
Connect agents to 700+ MCP servers
Managed auth, credentials, and sessions
One-click 'Add to toolbox' integration
Usage counts per server
Real-time web search servers (Exa, Tavily, etc.)
Customer engagement via OneSignal
Database operations with Airtable and Supabase
Cloud browser automation with Browserbase
Government tender search (Tender MCP)
Up-to-date documentation fetching (Context7)
Local business intelligence (The Local Intel)
Developer docs and pricing page
Integrations
Slack
Microsoft Teams
Jira
ServiceNow
Zapier
Okta
SAP
Exa Search
Mesh MCP
Context7
Tavily
Parallel Web Search
Bright Data
OneSignal
Linkup
Supabase
Microsoft Learn MCP
Airtable
Tender MCP
Browserbase
The Local Intel