Features
24/7 inbound call answering with natural AI voice
Outbound call campaigns (reminders, follow-ups, rebooking)
PMS integration for appointment booking, rescheduling, cancellations
CRM integration for lead capture and contact updates
Smart call routing and escalation to human team
Call summaries and full transcripts
Real-time dashboard for call insights
Task creation and staff alerts for follow-ups
Multi-location support (Scale and Enterprise)
White-glove onboarding with workshop and demo
30-day free trial after onboarding
Overflow and missed-call capture
Emergency transfer to team
Custom transfer/handoff rules
Autonomous AI workers for end-to-end task execution
Voice AI for voice-based interactions
Hybrid agentic+deterministic workflow builder
Northstar metrics for agent performance evaluation
Adversarial agents for robustness testing
Audits for agent behavior compliance
Context curation from real-world work
Custom interfaces for human-agent collaboration
Multi-agent control tower for coordination
Agentic data for continuous learning
Integration with existing enterprise systems
Security and reliability controls
Developer tools for customization
Scale agents across regions and business units
Forward Deployed Engineers for deployment support
