Features
24/7 inbound call answering with natural AI voice
Outbound call campaigns (reminders, follow-ups, rebooking)
PMS integration for appointment booking, rescheduling, cancellations
CRM integration for lead capture and contact updates
Smart call routing and escalation to human team
Call summaries and full transcripts
Real-time dashboard for call insights
Task creation and staff alerts for follow-ups
Multi-location support (Scale and Enterprise)
White-glove onboarding with workshop and demo
30-day free trial after onboarding
Overflow and missed-call capture
Emergency transfer to team
Custom transfer/handoff rules
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
