Features
AI assistant trained on your business data
Shared inbox: WhatsApp, Website, Instagram, Messenger, Mail
WhatsApp broadcast campaigns with template management
Visual flow builder for automated customer journeys
Conversation analytics and campaign reporting
Commerce workflows (catalogue, orders, payments)
Human handoff and conversation tagging
AI-suggested replies alongside customer messages
Automation triggers (if-this-then-that)
Embedded signup (Meta SDK)
Low-code WhatsApp Business API setup
Real-time notifications for time-sensitive messages
Custom fields and ticket escalation
Drag-and-drop low-code app builder
Pro-code with ABAP Cloud and CAP (Java/JavaScript)
Joule AI assistant for natural language app creation
AI workflow automation with reasoning and deterministic logic
Robotic process automation with UiPath add-on
AI document processing with template-based extraction
Digital workspace creation for business sites and portals
500+ prebuilt business process and app templates
Clean-core compliant extensions for S/4HANA Cloud
Integration with Visual Studio Code and MCP servers
Governance, roles, and upgrade-safe extension management
Joule Studio for building AI agents grounded in business context
Custom code migration acceleration from ABAP to S/4HANA Cloud
Generative AI-based code development for Java/JavaScript on CAP
ABAP AI capabilities for cloud-ready business applications
