Features
AI chatbot for automated customer conversations
AI Copilot for real-time agent assistance
Live chat with human agents
Smart analytics dashboard for team performance and customer sentiment
Automated responses to common queries
Customizable chatbot conversation flows
Multi-channel support (website, email, social media)
90-day chat history (Starter) and unlimited history (Growth/Pro)
Integration with Shopify, Salesforce, and other ecommerce/CRM tools
No-code setup and customization
Real-time visitor monitoring and proactive chat triggers
Team collaboration features like chat routing and assignment
AI meeting preparation with deep research and battle cards (Evan)
CRM auto-updates via plain English commands (Atlas, coming soon)
Account monitoring with stakeholder and org change alerts (Nico, coming soon)
LinkedIn network analysis for warm lead generation (Iris, coming soon)
Lookalike customer discovery (Nova, coming soon)
Custom AI workers tailored to specific workflows
Secure isolated environment, no data training
Integration with CRM, email, calendar, call recorders
Slack and email notifications for AI worker outputs
Org chart mapping and stakeholder identification
Pipeline analytics and field updates
Record cleaning and standardization
Multi-agent system for task planning and execution (Z1 Engine)
Schema-level accuracy for enterprise workflows