Features
AI Agent Studio with drag-and-drop builder
No-code AI Actions for automations
MCP AI Workflows for multi-step tasks
AI Helpdesk for support management
Voice call support with natural conversation
Life-like video calls for live engagement
Human handover to live agents
Active lead collection and data capture
Analytics dashboard (resolution time, CSAT)
Prebuilt templates for sales, support, marketing
Chat with PDF and Chat with Website tools
Pixxy image generation via WhatsApp
Customize AI agent appearance and brand
Automated data source syncing
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
