Kaily
No-code AI agents that complete customer tasks across chat, voice, WhatsApp, email and mobile apps
Kaily is a sensible pick for SMB and mid-market teams that want one agent doing real work across chat, WhatsApp and voice without a developer in the loop. Growth at $39/mo, with a 30-day trial and no card required, is a genuinely low-risk way to test that premise. The catch is gating: AI Voice Call and Workflows stay locked until Business at $199/mo, so if voice or multi-step automation is the point, budget five times the entry tier from day one.
Verified 2d ago · liveness 74/100 · cite: rightaichoice.com/tools/kaily
- E-commerce and retail teams automating product discovery and post-purchase support across web and WhatsApp
- SMBs and startups wanting a no-code agent with a 30-day free trial and no credit card required
- Support teams that want an AI helpdesk plus task automation instead of a script-following chatbot
- Marketing teams automating lead generation and campaign setup with role templates
- Teams that need AI Voice Call or Workflows on a sub-$100/mo budget — both are Business features at $199/mo month-to-month
- High-volume operations likely to exceed Growth's 5,000 message credits or 6,000,000 datasource characters
- Teams requiring on-premise deployment or strict data residency
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Skip Kaily if you need AI Voice Calls or multi-step Workflows from day one but want to stay on the Growth tier — both are Business-plan features at $199/mo month-to-month (or $179/mo billed annually).
Growth is capped at 5,000 message credits and 6,000,000 datasource characters, so a busy support desk can exhaust the allowance mid-month before any upgrade conversation starts.
Kaily's entry point is $39/mo month-to-month (or $33/mo billed annually) for Growth, with Business at $199/mo month-to-month (or $179/mo billed annually) — priced for startups through mid-sized teams rather than enterprise budgets. The jump from Growth to Business is steep because voice, Workflows and Claude-3.5 Sonnet sit entirely on the higher tier. Enterprise is custom-quoted for teams exceeding Business's 2-agent and 20,000-message-credit ceilings.
In short
Kaily — No-code AI agents that complete customer tasks across chat, voice, WhatsApp, email and mobile apps. Best for E-commerce and retail teams automating product discovery and post-purchase support across web and WhatsApp, SMBs and startups wanting a no-code agent with a 30-day free trial and no credit card required, Support teams that want an AI helpdesk plus task automation instead of a script-following chatbot. Plans from $33/mo.
What's new in Kaily
Checked todayAcross the latest 4 updates: 4 news mentions.
AI in Customer Service: Changing the Way You Support Customers
Kaily's overview of how AI is reshaping customer service, tied directly to its AI support agent and AI Helpdesk positioning.
Helpdesk Automation: Transform Your Support Operations and Deliver Better Service
A guide to helpdesk automation covering the workflows Kaily's AI Helpdesk feature is built around, including ticket handling and support analytics.
Contact Center Automation: The Complete Guide for 2026
A 2026 guide to contact center automation, aligned with Kaily's AI Voice Call and helpdesk capabilities.
10 Best Free AI Chatbots in 2026
A roundup of free AI chatbots that frames the competitive landscape Kaily's Growth plan is priced against.
What people actually say about Kaily — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
16 mentions across 2 sources (Product Hunt, Lemmy) · researched Jul 3, 2026.
Average across the 2 sources that answered — each source counts once, not each post.
- +Multi-channel support (Slack, WhatsApp, email, voice, video).
- +No-code visual agent builder for easy setup.
- +Life-like video calls and natural voice agents.
- +90+ languages for global customer bases.
- +Prebuilt templates for sales, support, marketing.
- −Need independent reviews beyond launch buzz.
- −Real-time doc sync not clearly confirmed.
- −Complex human handoff for high-value customers.
- −Missing confidence-level flagging for risky responses.
- −Only 16 data points, mostly from makers.
- • Video call and voice minutes may be metered; not clearly stated on the page
Viability Score
How well maintained and how widely used is Kaily? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- No-code Agent Builder with drag-and-drop agent design
- AI Actions for automating team tasks without developers
- MCP AI Workflows for multi-step automation on triggers
- AI Helpdesk with ticket management and support analytics
- AI Voice Calls for natural voice conversations
- Life-like video calls
- Human handover to live agents mid-conversation
- Active lead collection and data capture
- Prebuilt templates for Sales Representative, Support Agent, Marketing Agent and AI Shopping Assistant
- Deploy to website widget, public webpage, WhatsApp, iOS and Android apps
- Chat with PDF for question answering over documents
- Chat with Website: enter a URL and ask questions
- Pixxy image generation via WhatsApp voice commands
- Automated data source syncing for fresh answers
- Analytics dashboard tracking resolution time and CSAT
About Kaily
Kaily — formerly Copilot.live, and now branded Fynd Kaily — is a no-code AI agent platform for teams that want agents to finish work, not just answer questions. You build agents in the drag-and-drop Agent Builder, connect live data sources so answers stay current, and layer AI Actions and MCP AI Workflows on top so the agent can actually execute: book a meeting, capture a lead, resolve a ticket. One agent deploys across website widget, public webpage, WhatsApp, AI Voice Calls, iOS and Android apps, email, and Slack. Prebuilt role templates — Sales Representative, Support Agent, Marketing Agent and AI Shopping Assistant — get a working agent live fast, and you can tweak each one to match your brand voice. Companion tools include Chat with PDF, Chat with Website, and Pixxy, which generates images from voice commands on WhatsApp. Human handover routes a conversation to a live agent when it needs one, and Analytics tracks resolution time and CSAT from a single dashboard. Kaily reports SOC 2 Type II and GDPR compliance, secure MCP connections for data access, and support for 90+ languages. The company cites 85% tasks automated, 1M+ concurrent chats managed, 10x faster resolution and a 20% CSAT lift, and holds a 4.8 out of 5 rating on G2. Pricing starts at Growth, $39/mo month-to-month or $33/mo billed annually, with a 30-day free trial and no credit card required; Business runs $199/mo month-to-month or $179/mo billed annually. Against script-following chatbots, the differentiator is task execution — actions and workflows rather than canned replies. Against full contact-center suites, it wins on setup speed and price.
Behind the Verdict
The pitch here is execution, not conversation, and that's the right frame for judging Kaily. Most chatbot tools get you an FAQ bot. Kaily gets you an agent that books the meeting or resolves the ticket, then hands off to a human when it can't. If your support queue is full of repetitive tasks with clear outcomes, that's the use case worth testing. We'd reach for this when a small team needs coverage across web chat and WhatsApp without a build project. The drag-and-drop Agent Builder and the prebuilt Sales, Support, Marketing and Shopping templates mean you can be live in days, and automated data source syncing keeps answers from going stale as your docs change — a detail reviewers on G2 call out repeatedly. Where it bites is the tier line. Voice and Workflows are Business features, and Business is $199/mo month-to-month. A team that signs up on Growth expecting voice agents will be disappointed at the checkout page, not at the product. Read the plan grid before you commit. Usage caps also deserve a look. Growth includes 5,000 message credits, 6,000,000 datasource characters and 500 crawled pages per site with 90-day conversation history. Business raises those to 20,000 credits and 25,000,000 characters with unlimited history. High-volume support operations should model their real monthly traffic against those numbers rather than assume the entry tier holds. The closest alternative depends on what you need. If you want a broad contact-center suite with deep routing and workforce tooling, a dedicated CCaaS vendor will go further. If you want a free chatbot to answer FAQs, there are cheaper routes. Kaily sits between them: more capable than a free widget, far quicker to deploy than an enterprise suite. One caveat on the brand. Kaily, Copilot.live and Fynd Kaily all
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Real-world workflow fit
Concrete scenarios for the personas Kaily actually fits — and what changes day-one when you adopt it.
You build a Support Agent from the prebuilt template, sync your help docs and order data as live data sources, and attach AI Actions so the agent can look up an order status and issue a refund decision. It deploys to the website widget and WhatsApp in the same afternoon.
Outcome: Common tickets resolve without a queue during off-hours, and anything the agent can't close hands over to a live agent with the conversation context intact.
You start the Sales Representative template, connect your CRM data as a data source, and use AI Actions to capture leads and book meetings. You put the agent on the website and WhatsApp, then watch the AI Helpdesk analytics for resolution time and lead volume.
Outcome: Leads get collected and qualified around the clock instead of waiting for a rep to reply, with the capture data landing in your existing system.
You spin up the Marketing Agent template and use MCP AI Workflows to chain campaign steps — draft copy, generate a supporting image with Pixxy via a WhatsApp voice command, and schedule the send — without writing code.
Outcome: Campaign pieces get assembled in one workspace instead of four tools, and you keep the agent if the workflow saves time or retire it on the free trial if it doesn't.
Use Cases
- Deploy an AI sales agent that books meetings and engages leads across web and WhatsApp.
- Automate 24/7 support with chat and voice agents that resolve common issues without a queue.
- Build a marketing agent that ideates and sets up full-fledged campaigns.
- Add an AI shopping assistant to an e-commerce site to guide shoppers and drive sales.
- Use Chat with Website to answer questions about any public webpage.
- Use Chat with PDF to pull quick answers out of long documents.
- Generate images from WhatsApp by giving Pixxy a voice command.
Models Under the Hood
as of 2026-10-18
Limitations
- Kaily publishes three plans: Growth at $39/mo (1 AI agent, 5,000 message credits, 6,000,000 datasource characters, 500 crawled pages per website, 90-day conversation history) and Business at $199/mo (2 AI agents, 20,000 message credits, 25,000,000 datasource characters, 1,000 crawled pages per website, unlimited conversation history), plus a custom-quoted Enterprise tier.
- The Growth plan's agent, message-credit and history caps will constrain busier teams, and there is no published free tier — only a 30-day free trial with no credit card required.
- The vendor's public pages do not disclose which underlying AI models power the agents, nor do they state context-window or token limits.
as of 2026-10-09
Verification history
We have re-verified Kaily 8 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 8 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Kaily tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Growth
$39/mo
Ideal for
Solo operator or small team running a single website or WhatsApp agent with modest support volume and no need for voice.
What this tier adds
Starting tier: 1 AI agent, 5,000 message credits, 6,000,000 datasource characters, 500 crawled pages per website, 90-day conversation history, and GPT-4o / Gemini-1.5 models.
Business
$199/mo
Ideal for
Mid-sized support and sales teams that need voice calls and multi-step automation on top of chat.
What this tier adds
Adds AI Voice Call, Workflows and Claude-3.5 Sonnet, and raises limits to 2 AI agents, 20,000 message credits, 25,000,000 datasource characters, 1,000 crawled pages per website and unlimited conversation history.
Growth (annual)
$33/mo billed annually
Business (annual)
$179/mo billed annually
Enterprise
Custom
Ideal for
Larger organizations that have outgrown Business's 2-agent and 20,000-message-credit ceilings and need negotiated volumes.
What this tier adds
Custom-quoted: custom AI agent limit, custom message credits, custom datasource character and crawl limits, plus unlimited conversation history.
Where the pricing makes sense
The company stage and team size where Kaily's pricing actually pencils out — and where peers do it cheaper.
Kaily's entry point is $39/mo month-to-month (or $33/mo billed annually) for Growth, with Business at $199/mo month-to-month (or $179/mo billed annually) — priced for startups through mid-sized teams rather than enterprise budgets. The jump from Growth to Business is steep because voice, Workflows and Claude-3.5 Sonnet sit entirely on the higher tier. Enterprise is custom-quoted for teams exceeding Business's 2-agent and 20,000-message-credit ceilings.
Setup time & first value
How long it actually takes to get something useful out of Kaily — broken out by persona, not the marketing-page minute.
From a prebuilt template — Support Agent, Sales Representative, Marketing Agent or Shopping Assistant — a single-channel website widget agent can be answering questions within an hour. Adding live data sources and AI Actions realistically takes an afternoon. Voice and multi-step Workflows require the Business plan and typically a day or two to tune. Teams with messy or large help content should
Switching to or from Kaily
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Copilot.live: existing accounts continue under the Kaily brand — same Agent Builder, datasource syncing and channel deployments.
- →From a script-based chatbot: rebuild the flow as an Agent Builder agent, point it at your live data sources, and retire the decision tree.
- →From a docs-only help widget: import the same content as a data source so answers stay fresh through automated syncing instead of manual re-uploads.
- →From a developer-built support bot: replace hand-coded flows with no-code AI Actions and deploy the same agent to widget, WhatsApp and voice.
- →From an email-only autoresponder: add the WhatsApp and website channels to the agent you already built rather than maintaining separate bots.
- ↗To a developer-first agent framework: rebuild the Agent Builder flows as code when you need custom logic the no-code builder can't express.
- ↗To an enterprise contact-center suite: move off Kaily when you need on-premise deployment or data residency guarantees it doesn't offer.
- ↗To a voice-only AI phone provider: split out if voice is the whole job and you'd rather not pay for the full Kaily platform.
- ↗To a pure ticketing helpdesk: keep the helpdesk and drop AI task automation if your team prefers manual triage.
- ↗To a single-channel chat widget: strip down if you only ever needed website chat and the multi-channel deployment is overhead.
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “Kaily”, and we withheld 6: 6 could not be judged, because “Kaily” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Kaily.
Official links
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Featured Head-to-Head Comparisons
Kaily vs Truleo
Truleo and Kaily serve completely different domains. Choose Truleo if you are a law enforcement agency needing to connect siloed data for lead generation. Choose Kaily if you are a business automating customer conversations across channels. They are not direct competitors.
Kaily vs B Rokratt
If you need AI for government services in Estonia, Bürokratt is the only option—and it's free. For global business automation (support, sales, voice/video), Kaily offers a flexible freemium platform with multi-channel and 90+ languages. Choose based on your geography and use case.
Kaily vs Presto Voice
For large QSR chains with drive-thru operations, Presto Voice is a specialized revenue-driver with proven upselling ROI. But for most businesses needing versatile, affordable customer conversation automation, Kaily's freemium omnichannel platform offers far more flexibility, including voice/video calls and no-code workflows. Unless you run a multi-location drive-thru, choose Kaily.
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Frequently Asked Questions
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