Features
Voice AI agents with cloud telephony (inbound/outbound)
Chat agents for website and in-app conversations
WhatsApp Business messaging with templates and carousels
Omnichannel inbox to manage all conversations
Smart campaign marketing for mass outreach
Multi-LLM support: OpenAI, Claude, Gemini
Real-time data integration with CRM and webhooks
Call forwarding and inbound call support
Cal.com integration for automated booking
Google Sheets and Shopify integration
Enterprise SSO, RBAC, end-to-end encryption
Pre-built industry templates (lead qualification, hospital receptionist)
Analytics and workspace controls with audit trails
SOC 2 Type II, ISO 27001, GDPR, HIPAA, PCI DSS Level 1
Drag-and-drop low-code app builder
Pro-code with ABAP Cloud and CAP (Java/JavaScript)
Joule AI assistant for natural language app creation
AI workflow automation with reasoning and deterministic logic
Robotic process automation with UiPath add-on
AI document processing with template-based extraction
Digital workspace creation for business sites and portals
500+ prebuilt business process and app templates
Clean-core compliant extensions for S/4HANA Cloud
Integration with Visual Studio Code and MCP servers
Governance, roles, and upgrade-safe extension management
Joule Studio for building AI agents grounded in business context
Custom code migration acceleration from ABAP to S/4HANA Cloud
Generative AI-based code development for Java/JavaScript on CAP
ABAP AI capabilities for cloud-ready business applications
