Kipps AI
No-code platform for voice, chat, and WhatsApp AI agents with one multi-channel inbox
Kipps.AI is the pragmatic pick when you need voice and WhatsApp under one roof and don't want to run two vendors. Credit-based pricing that runs 5–12 credits per conversation minute is transparent enough to model before you commit, and free credits let you test the voice quality yourself before buying a number. Where it bites is depth: teams who want to hand-build every conversation branch will feel the template-first approach and the credit meter working against them. If you only need outbound voice, Retell AI or Vapi is a narrower, more focused buy; if you only need WhatsApp, Wati is the more obvious fit. Kipps wins on breadth — both channels plus Instagram chat in one inbox and one
Verified 5d ago · liveness 82/100 · cite: rightaichoice.com/tools/kipps-ai
- Support teams that need 24/7 coverage across voice, website chat, and WhatsApp from one inbox
- Sales teams running outbound voice campaigns and qualifying leads on WhatsApp in the same workflow
- Real estate, healthcare, and financial services firms that need SOC 2, ISO 27001, or PCI DSS compliance on day one
- SMBs without developers who want a working voice agent from a template in under 30 minutes
- Teams that need to hand-script every conversation branch — the template-first builder will feel constraining
- Anyone needing a self-hosted or on-premise deployment; this is a cloud platform
- High-volume calling operations where per-minute credit costs at the top of the 5–12 range blow the budget
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Skip Kipps.AI if you need to hand-script every conversation branch or self-host the platform, or if your calling volume makes 5–12 credits per minute uneconomical at scale.
Conversation minutes run 5 to 12 credits depending on your LLM, voice engine, and telephony — the top of that range is more than double the bottom.
The Free tier and purchased credits suit solo operators and small teams testing voice or WhatsApp before committing. Credit-based minute pricing scales with usage rather than seats, which fits SMBs with spiky volumes but not enterprises that want a flat predictable bill. Team size doesn't drive cost — conversation volume does. If you only need outbound voice, narrower tools like Vapi or Retell AI may price out cheaper for the same minutes; if you need voice and WhatsApp together, Kipps replaces
In short
Kipps AI — No-code platform for voice, chat, and WhatsApp AI agents with one multi-channel inbox. Best for Support teams that need 24/7 coverage across voice, website chat, and WhatsApp from one inbox, Sales teams running outbound voice campaigns and qualifying leads on WhatsApp in the same workflow, Real estate, healthcare, and financial services firms that need SOC 2, ISO 27001, or PCI DSS compliance on day one. Free to start; paid plans from $0.01.
What's new in Kipps AI
Checked 5 days agoAcross the latest 5 updates: 3 feature updates and 2 news mentions.
Kipps.AI publishes HR guide to employee retirement plan communication
A guide covering how to explain mutual funds and lift 401k participation using automated messaging workflows.
Kipps.AI ships Write Back to Sheet node for Google Sheets
Workflows can now write and update Google Sheets rows directly, removing manual data export steps from automation flows.
Kipps.AI adds configurable lead form frequency settings
New settings let teams tune chatbot lead form frequency to reduce visitor fatigue and capture higher-quality leads.
Kipps.AI launches new workflow triggers
Triggers now fire from Google Sheets changes, contact filters, and inbound calls for campaign automation.
Kipps.AI publishes WhatsApp lead qualification guide for real estate
A five-step campaign and message template walkthrough for automating real estate lead follow-up on WhatsApp.
What people actually say about Kipps AI — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
27 mentions across 3 sources (YouTube, Product Hunt, Lemmy) · researched Aug 17, 2026.
Average across the 3 sources that answered — each source counts once, not each post.
- +True omnichannel: voice, chat, WhatsApp in one inbox.
- +No-code builder enables agent creation under 30 minutes.
- +Enterprise compliance (SOC2, ISO, HIPAA-ready) baked in.
- +Multi-LLM and voice engine options provide flexibility.
- +Pre-built templates for real estate, healthcare, and banking.
- −Only 4 Product Hunt reviews — limited independent validation.
- −Human handoff for complex queries is unclear.
- −No public per-minute pricing per channel.
- −Support responsiveness unverified — only launch-day kudos.
- −Compliance claims lack independent audits.
- • No public per-minute rates for voice vs chat vs WhatsApp — potential price shock.
- • Overages if you exceed credits; auto-renew might be required.
- • Integrations may require paid plans on the third-party side.
Viability Score
How well maintained and how widely used is Kipps AI? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- Voice AI agents on cloud telephony with call forwarding and inbound support
- Chat agents for website and in-app deployment
- WhatsApp Business messaging with templates and carousels
- WhatsApp Flow Agent with visual drag-and-drop conversational builder
- Multi-Agent Voice Templates for one-click deployment of interconnected agent teams
- Unique voicebot naming for managing multiple agents in a team
- Granular WhatsApp flow control with typing indicators and read receipts
- Multi-channel inbox covering voice calls, chat, WhatsApp, and Instagram
- Multi-LLM support: OpenAI, Claude, Gemini
- Voice engine options: ElevenLabs, Cartesia, Sarvam
- Send a WhatsApp message during a live voice call
- Contextual handoff between agents in a multi-agent voice setup
- Live call handover to a human agent
- Google Calendar and Cal.com booking automation
- Workflow triggers from Google Sheets changes, contact filters, and inbound calls
About Kipps AI
Kipps.AI is a no-code platform for building AI agents that talk to customers. You get voice agents on cloud telephony with call forwarding, website and in-app chat agents, and WhatsApp Business agents with templates, carousels, and flow control — all routed into a single multi-channel inbox your team works from. It's aimed at support and sales teams at SMBs and mid-market companies who want 24/7 coverage without hiring a developer. Setup leans on pre-built templates (real estate lead qualification, hospital receptionist, EdTech sales, bank support) and a WhatsApp Flow Agent that gives you a drag-and-drop conversational builder on WhatsApp. You pick your own stack underneath: LLMs from OpenAI, Claude, and Gemini, and voice engines from ElevenLabs, Cartesia, and Sarvam. Pricing is credit-based — conversation minutes run 5 to 12 credits depending on your LLM, voice engine, and telephony — with a Free tier, purchased credits that never expire, and an Enterprise tier with unlimited credits and concurrency. On the compliance side the site lists SOC 2 Type II, ISO 27001, GDPR, HIPAA readiness, and PCI DSS Level 1, plus enterprise SSO, RBAC, and zero data retention options.
Behind the Verdict
Kipps.AI's core pitch is channel breadth in a single contract: voice agents on cloud telephony, website and in-app chat agents, WhatsApp Business messaging, and Instagram — all landing in one multi-channel inbox your human team works from. Most of the tools it names as competitors (Retell AI, Vapi, Bland AI, Synthflow) are voice-first; Wati is WhatsApp-first. Kipps is trying to be the one vendor that does both. The practical proof point is small but real: you can send a WhatsApp message during a live voice call, and a voice agent can hand off contextually to another agent in a multi-agent team. That's genuine cross-channel plumbing, not a bundle of two separate products. Setup is template-led. You pick a starting point — real estate lead qualification, hospital receptionist, EdTech sales, or bank support — and adapt it. The WhatsApp Flow Agent adds a visual drag-and-drop conversational builder specifically for WhatsApp, and recent releases added workflow triggers that fire from Google Sheets changes, contact filters, and inbound calls, plus a Write Back to Sheet node so workflows can update Google Sheets rows directly instead of exporting manually. If your ops run on spreadsheets, that's more useful than it sounds. The stack under the hood is your choice: OpenAI, Claude, or Gemini for the LLM; ElevenLabs, Cartesia, or Sarvam for voice. That matters because voice quality and cost both move with engine choice — a cheap engine and a premium engine are not the same product, and the per-minute credit rate is different for each. What to watch. Pricing is usage-based credit accounting, which is honest but operationally demanding: your monthly spend is a function of minutes, engine, LLM, and telephony, not a flat line item. Subscription credits reset each billing cycle and expire if unused; purchased credits don't expire. Your agents pause when the balance hits zero unless you've turned on auto-recharge. Prompts over 3500 tokens carry a surcharge. And there's a documented integration list of roughly eight named tools (Zapier, Cal.com, Google Sheets, Google Calendar, Zoho, Shopify, WhatsApp, Instagram) — the site claims 50+ integrations with custom API routes for the rest, so verify your specific stack before you commit. Compliance posture is above the SMB norm: SOC 2 Type II, ISO 27001, GDPR, HIPAA readiness, PCI DSS Level 1, SSO, RBAC, and a zero data retention option. That makes Kipps viable in regulated verticals — healthcare front desk, financial services follow-up, real estate — where a hobby-grade voice bot wouldn't pass procurement. Where it doesn't fit: teams that need to script every branch by hand, anyone requiring self-hosted or on-premise deployment, and high-volume calling operations where per-minute credit costs at the top of the 5–12 range would blow the budget. If your CRM isn't on the documented integration list, budget for API work.
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Real-world workflow fit
Concrete scenarios for the personas Kipps AI actually fits — and what changes day-one when you adopt it.
You buy a Kipps phone number, pick the hospital receptionist or bank support template, connect your Google Calendar, and forward your existing support line. The voice agent starts answering inbound calls the same day.
Outcome: 24/7 inbound coverage with appointment booking handled automatically, and unanswered calls escalated to a human via live call handover.
You run Google Ads to a landing page, connect the chatbot lead form with tuned frequency settings, and let the voice agent call new leads instantly to qualify them and book viewings.
Outcome: Agents spend their day on qualified viewings instead of cold dialling, with qualification criteria applied consistently on every call.
You deploy a WhatsApp agent to answer order questions, set campaign triggers to fire from Google Sheets changes, and use the Write Back to Sheet node to log conversation outcomes into your existing spreadsheet workflow.
Outcome: Order status and offer campaigns run automatically without a human relay, and your existing Sheets-based reporting stays up to date.
Use Cases
- Handle inbound customer support calls 24/7 without human agents.
- Qualify leads from Google Ads by instantly calling prospects and booking demos.
- Deploy WhatsApp campaigns for healthcare appointment scheduling.
- Automate mutual fund lead follow-up for asset management ops teams.
- Reduce real estate agent burnout by having AI handle initial lead qualification.
- Provide instant website chat assistance to reduce bounce rates.
- Book hotel rooms and handle guest inquiries for hospitality businesses.
- Send scheduled WhatsApp campaigns for HR work anniversaries and employee comms.
Models Under the Hood
as of 2026-09-23
Limitations
- Pricing is credit-based, with per-minute cost varying by LLM, voice engine, and telephony — the published range is 5 to 12 credits per conversation minute.
- Prompts exceeding 3500 tokens incur a surcharge.
- Subscription credits reset each billing cycle and expire if unused; purchased credits do not expire.
- Agents pause when your balance runs out unless auto-recharge is enabled.
- Each subscription, credit balance, and subscription item is tied to a single organisation and cannot be shared or transferred between organisations.
- The documented integration list is short: Zapier, Cal.com, Google Sheets, Google Calendar, Zoho, Shopify, WhatsApp, Instagram, and Cliniko — the site advertises 50+ integrations with custom API routes for the rest, so verify your specific tools are supported before you commit.
as of 2026-10-03
Verification history
We have re-verified Kipps AI 8 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 8 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Kipps AI tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Solo builder or small team testing voice, chat, and WhatsApp quality before committing to a paid plan — no credit card required.
What this tier adds
Starting tier. Limited platform capabilities plus free credits for new users; you add credits to actually run agents.
Credits (usage-based)
$0.01/credit
Ideal for
Teams with variable or spiky conversation volume who want to pay per minute rather than per seat.
What this tier adds
Usage metering at $0.01 per credit, with conversation minutes running 5–12 credits depending on LLM, voice engine, and telephony.
Phone number add-on
500 credits/number
Ideal for
Businesses that need a dedicated inbound or outbound line but don't already have a SIP/VoIP number to connect.
What this tier adds
Adds a Kipps-provisioned number at 500 credits per number with 3 concurrent calls, plus a free mini-CRM and multi-channel inbox.
Enterprise
Custom
Ideal for
Regulated mid-market and enterprise buyers who need unlimited capacity, SSO, and RBAC, and who can work on a custom contract.
What this tier adds
Custom-priced tier with unlimited credits, chatbots, voicebots, knowledge bases, characters, concurrent calls, and unlimited Sheets, Cal.com, Zoho, and Shopify integrations.
Where the pricing makes sense
The company stage and team size where Kipps AI's pricing actually pencils out — and where peers do it cheaper.
The Free tier and purchased credits suit solo operators and small teams testing voice or WhatsApp before committing. Credit-based minute pricing scales with usage rather than seats, which fits SMBs with spiky volumes but not enterprises that want a flat predictable bill. Team size doesn't drive cost — conversation volume does. If you only need outbound voice, narrower tools like Vapi or Retell AI may price out cheaper for the same minutes; if you need voice and WhatsApp together, Kipps replaces
Setup time & first value
How long it actually takes to get something useful out of Kipps AI — broken out by persona, not the marketing-page minute.
Template-based voice or chat agents can be live in under 30 minutes if you already have a phone number or SIP trunk and a calendar to connect. WhatsApp agents take longer because of Business API approval and message template review. Multi-agent voice teams with contextual handoff take the longest — plan for a day of configuration, not an hour.
Switching to or from Kipps AI
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Retell AI or Vapi: rebuild outbound voice flows as Kipps voice templates, then layer WhatsApp onto the same inbox instead of running a second vendor.
- →From Wati: keep your WhatsApp Business number, import templates, and add voice agents on the same platform rather than paying for two contracts.
- →From a human-staffed receptionist line: forward the existing number to a Kipps voice agent and keep live call handover as the escalation path.
- →From Google Sheets-based manual follow-up: replace manual rows with workflow triggers on sheet changes and the Write Back to Sheet node.
- →From Cliniko front-desk admin: connect the Cliniko integration to automate clinic receptionist and virtual receptionist tasks.
- ↗To Retell AI or Vapi: if you only need outbound voice and no WhatsApp, these narrower voice platforms may cost less for equivalent minutes.
- ↗To Wati: if WhatsApp is your only channel, a WhatsApp-first vendor removes the multi-channel complexity you're not using.
- ↗To a self-hosted stack: Kipps is cloud-only, so an on-premise or air-gapped requirement means re-platforming entirely.
- ↗To Zapier plus a CRM-native bot: if your automation is simple, replacing the Kipps workflow layer with Zapier automations may be cheaper at low volume.
Integrations
Resources & Guides
Tutorials & Learning
Kipps.AI Short Product demo
Kipps AI
Kipps.AI Campaign Product Hunt Launch
Kipps AI
How to Build AI Voice Agents That Book Demos Automatically | Kipps.ai
Akshit Jain
YouTube returned 6 videos for “Kipps AI”, and we withheld 2: 2 could not be judged, because “Kipps AI” is a single word that other videos use for other things. Showing the 4 we can prove are about Kipps AI.
Official links
Tools that pair well with Kipps AI
Common stack mates teams adopt alongside Kipps AI, with the specific reason each pairing earns its keep.
Chatbase
Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.
Voiceflow
Visual platform for building, testing, deploying, and monitoring production AI chat and voice agents across web, SMS, and telephony.
Ada
Ada builds AI customer service agents that resolve, act, and improve across voice, chat, email, and social.
Featured Head-to-Head Comparisons
Kipps Ai vs Presto Voice
Kipps AI wins for businesses needing broad omnichannel automation with flexible LLM choices and easy CRM integration. Presto Voice is the specialized champion for QSR drive-thrus, proven to boost revenue via upselling. Choose Kipps for general customer ops, Presto for restaurant-specific voice automation.
Kipps Ai vs B Rokratt
Kipps AI vs Bürokratt is not a direct competition; they serve completely different geographies and use cases. Kipps AI is a global omnichannel automation platform for businesses, while Bürokratt is a free government assistant for Estonian residents. Your choice depends on whether you need commercial AI agents (choose Kipps AI) or access to Estonian e-services (choose Bürokratt).
Kipps Ai vs Truleo
If you run a law enforcement agency and need to surface leads from siloed criminal data while cutting report writing time, Truleo is the only choice. For any other business—customer support, sales, healthcare—Kipps AI offers a broader omnichannel automation platform with a free tier. These tools serve completely different markets; pick based on your industry.
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