Features
Ambient AI note-taking from natural conversation
Automated charge capture with CPT and ICD-10 coding
Real-time transparency and observability of AI execution
Specialty-specific clinical intelligence
Patient Summary Face Sheet with past notes, comorbidities, lab trends
AI compliance and governance oversight
Workflow automation for documentation and coordination
Post-visit note addition before upload
Multilingual transcription (e.g., Portuguese)
Custom private AI models per organization
HIPAA-compliant, SOC 2 Type I security
EHR and coding system integration
Real-time monitoring of model behavior
Operational performance dashboards
Over 1 million clinical conversations processed
Ambient scribing via Remote wearable microphone
Automated patient communications (bookings, reminders)
Care gap identification and outreach
Guideline adherence monitoring
Coding and clinical documentation improvement
Revenue leakage identification
Pre-charting and visit preparation
Repeat prescription processing
Referral triage and leakage capture
Chronic-care RPM outreach
Clinical evidence lookup (Ask Heidi) with citations
Customizable Forms for patient intake
Version history for notes
Shared Sessions for team collaboration
