Heidi
AI ambient scribe that turns patient visits into structured notes with cited evidence lookups
If you're a primary care clinician who wants a free ambient scribe that also answers clinical questions on the spot, Heidi's free tier is a great starting point. Paid tiers add real workflow value like task management and code entry, but check whether the optional EHR integration fits your system before committing. For practices needing deep EHR embedding, consider Abridge; for a pure transcription-focused tool, DeepScribe is an alternative, though Heidi's evidence feature is a differentiator.
Verified 9d ago · liveness 87/100 · cite: rightaichoice.com/tools/heidi
- Family physicians and GPs in primary care
- Nurses and allied health professionals needing cited evidence
- Small to mid-size practices wanting all-in-one documentation
- Clinicians in value-based care models needing care gap identification
- Large hospital systems requiring deep EHR workflows
- Specialists needing highly customized note templates
- Clinics with strict data residency policies
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Skip Heidi if you need deep, embedded EHR workflows that are tightly integrated into your hospital system, or if you require highly specialized note templates for surgery or cardiology that Heidi's standard library doesn't cover.
The Remote wearable microphone is a separate hardware purchase, so budget for it if you want hands-free capture.
Heidi's free tier gives you unlimited documentation and cited evidence, making it unbeatable for solo clinicians. Paid tiers start at $120/mo per user for Clinician, which is competitive with Abridge but pricier than some pure scribes like DeepScribe that undercut with lower per-seat fees. For practices needing team features, Practice is custom-priced, similar to Abridge's enterprise model.
In short
Heidi — AI ambient scribe that turns patient visits into structured notes with cited evidence lookups. Best for Family physicians and GPs in primary care, Nurses and allied health professionals needing cited evidence, Small to mid-size practices wanting all-in-one documentation. Free to start; paid plans from $120/mo.
What's new in Heidi
Checked 9 days agoAcross the latest 5 updates: 2 feature updates and 3 changelog entries.
Heidi Progress Notes monthly update – August 2026
Monthly progress notes update covering new features and improvements shipped in Heidi.
Heidi Progress Notes July 2026 update
July 2026 update to Heidi Progress Notes with feature enhancements.
Heidi Progress Notes June 2026 update
June 2026 Progress Notes release notes and improvements.
Progress Notes: Version history, Forms flexibility, shared Sessions
Adds version history, flexible Forms, and shared Sessions to Heidi.
Progress Notes: Heidi Remote, Integrations, Team Collaboration
Introduces Heidi Remote, new integrations, and team collaboration features.
Viability Score
How well maintained and how widely used is Heidi? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: September 2026
How we score →Key Features
- Ambient scribing via phone or Remote wearable mic
- Unlimited real-time transcription
- Ask Heidi: unlimited cited clinical evidence
- Standard and advanced note templates
- Task management for follow-ups and referrals
- Pre-charting and visit preparation
- Repeat prescription processing
- Referral triage and leakage capture
- Code input and billing management
- Customizable Forms for patient intake
- Version history for progress notes
- Shared Sessions for team collaboration
- Android and iOS mobile apps
- Optional EHR integration
- Dictate feature: voice anywhere
About Heidi
Heidi is an AI care partner built for healthcare professionals who want to spend more time looking at patients and less time at the screen. It listens during consultations and auto-drafts clinical notes in your own words, whether you use your phone or the optional Remote wearable microphone. Designed primarily for primary care—family physicians, GPs, nurses, allied health professionals—it's used across dozens of specialties. Beyond documentation, Heidi bundles clinical decision support: Ask Heidi provides unlimited, cited answers drawn from guidelines and research literature, so you can verify recommendations without leaving your workflow. It also handles pre-charting, task management for follow-ups and referrals, repeat prescriptions, referral triage, and billing/code input. Recent updates added version history, flexible Forms for intake, and shared Sessions for team collaboration. The free tier is unusually generous, with unlimited AI documentation and evidence with citations, making Heidi accessible to solo clinicians and large practices. Paid tiers unlock advanced templates, team sharing, EHR integration, task management, and code entry. Available on Android and iOS, with optional EHR integration, Heidi positions itself as an all-in-one ambient scribe and clinical workflow tool. Compared to pure scribes like DeepScribe, Heidi adds clinical decision support and workflow management. It may not have the deep enterprise EHR integration that Abridge offers, but for primary care teams wanting a no-cost start with room to grow, Heidi's combination of scribing and evidence is compelling.
Behind the Verdict
Heidi's free tier is its killer feature: unlimited AI documentation and unlimited cited evidence means a solo GP can get real value without spending a cent. The Ask Heidi evidence tool is genuinely useful, letting you pull up guidelines or research without breaking your flow. The recent additions—version history, flexible Forms, shared Sessions—show a product that's maturing for team practices. Strengths: generous free tier, cited evidence, easy mobile capture, supportive community. Weaknesses: EHR integration is optional and not deep; advanced templates and code entry are paywalled; the Clinician plan at $120/mo per user is steep for large teams; the Remote mic is an extra hardware cost. Heidi fits solo clinicians and small practices that want an all-in-one scribe and decision support. It's not ideal for large hospital systems needing deep EHR workflows or specialists with highly specific templates. For teams that already use Epic or Cerner, check integration depth before committing. Overall, a strong entry point with room to grow.
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Real-world workflow fit
Concrete scenarios for the personas Heidi actually fits — and what changes day-one when you adopt it.
Start with free tier, record visits on phone, get auto-drafted notes, use Ask Heidi for drug interactions
Outcome: Save 2+ hours daily on documentation and have reliable cited answers at the point of care.
Sign up for Practice plan, use shared sessions for team notes, create custom forms for intake, integrate with Epic
Outcome: Streamlined documentation and billing, with team collaboration and EHR sync reducing admin time.
Use chronic care plan templates for Medicare compliance, manage referrals and tasks in Heidi
Outcome: Generate Medicare-compliant care plans quickly and track follow-ups without missing leakages.
Use Cases
- Family physician using ambient scribe to document visits and auto-sync notes to Epic.
- Mental health therapist recording sessions with AI-generated notes and evidence-based suggestions.
- Hospitalist in an ED using offline wearable mic to capture notes without a quiet room.
- Dental practice using Heidi's integration with Core Practice to automate treatment notes.
- Allied health professional managing NDIS admin with AI-scribed notes synced to Echidna.
- Veterinarian documenting consults and pushing notes into VetPractice.
- Australian GP creating Medicare-compliant chronic care plans.
- Team of clinicians using shared sessions and version history to collaborate on patient notes.
Models Under the Hood
as of 2026-08-30
Limitations
- Heidi's free tier limits advanced templates and task management.
- The Clinician plan costs $120/mo per user, which adds up for large teams.
- The Remote wearable microphone is a separate hardware purchase.
- EHR integration is an optional add-on, not included in base plans, and depth may vary by EHR.
- Specialists may find templates too generic.
- Data residency is cloud-based, which may not satisfy strict on-prem requirements.
as of 2026-08-28
Verification history
We have re-verified Heidi 17 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 17 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Heidi tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Solo clinicians, students, or anyone wanting to try ambient scribing and evidence checks at zero cost, with unlimited documentation.
What this tier adds
Starting tier with unlimited AI documentation and cited evidence, but lacks advanced templates and task management.
Clinician
$120/mo
Ideal for
Practicing clinicians who need advanced templates, task management, and code entry for billing, with a 14-day free trial.
What this tier adds
Adds advanced templates, task management, patient-encounter linkage, and code input for billing, plus priority access to evidence sources.
Practice
Custom
Ideal for
Small to mid-size practices needing team collaboration, centralized billing, and optional EHR integration, with custom pricing.
What this tier adds
Adds team templates, shared settings, centralized billing management, EHR integration (optional), and guided onboarding.
Enterprise
Custom
Ideal for
Large health systems requiring SSO, custom contracts, SLA, and dedicated support, with custom hosting options.
What this tier adds
Adds SSO, custom contracts and hosting, service availability (SLA), and dedicated customer success.
Where the pricing makes sense
The company stage and team size where Heidi's pricing actually pencils out — and where peers do it cheaper.
Heidi's free tier gives you unlimited documentation and cited evidence, making it unbeatable for solo clinicians. Paid tiers start at $120/mo per user for Clinician, which is competitive with Abridge but pricier than some pure scribes like DeepScribe that undercut with lower per-seat fees. For practices needing team features, Practice is custom-priced, similar to Abridge's enterprise model.
Setup time & first value
How long it actually takes to get something useful out of Heidi — broken out by persona, not the marketing-page minute.
Solo clinicians: start scribing within minutes after downloading the app and creating an account—no credit card required. For team practices: plan a 1-2 hour setup session to configure templates, forms, and invite team members. Add another 1-2 hours if you're integrating with Epic or Cerner and need to test the connection.
Switching to or from Heidi
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Dragon Medical: Import your voice macros and dictation preferences, then use Heidi's scribe for automatic notes instead of manual transcription.
- →From DeepScribe: Export existing notes from your EHR and use Heidi's templates to reformat; you'll likely need to rebuild your template library.
- ↗To Abridge: Export your notes from Heidi and ensure your EHR is compatible with Abridge's deep integration; expect a learning curve with new templates.
- ↗To Dragon Medical: Export your note templates and use Dragon's professional edition for dictation, but you'll lose the ambient capture and evidence features.
Integrations
Resources & Guides
- Guideheidihealth.com
Heidi Guides | Help Center
Everything you need to get set up, get started, and get the most out of Heidi.
- Resourceheidihealth.com
Home | Help Center
Help Center | Heidi
- Resourceheidihealth.com
Changelog
Helpful link from heidihealth.com
- Resourceheidihealth.com
Blog
Helpful link from heidihealth.com
- Resourceheidihealth.com
Resources
Helpful link from heidihealth.com
- Resourceheidihealth.com
Pricing
Helpful link from heidihealth.com
- Resourceheidihealth.com
Integrations
Helpful link from heidihealth.com
- Resourceheidihealth.com
Features
Helpful link from heidihealth.com
Tutorials & Learning
Official links
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