Heidi
AI care partner automating clinical documentation and workflows.
Heidi delivers strong value for primary care practices wanting an all-in-one AI assistant. The free tier is unusually capable, but the $120/mo Clinician plan may deter solo practitioners. Its care gap tracking and revenue features justify the cost for value-based care teams.
Verified 20m ago · liveness 95/100 · cite: rightaichoice.com/tools/heidi
- Family physicians and GPs in primary care
- Nurses and allied health professionals
- Small to mid-size practices seeking all-in-one AI workflow
- Clinicians in value-based care models needing care gap tracking
- Large hospital systems with deeply integrated EHR workflows
- Specialists requiring highly customized note templates (e.g., surgery)
- Clinics that cannot use cloud-based AI due to strict data residency policies
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Skip Heidi if you need a simple, low-cost dictation tool without workflow automation or if you require highly specialized surgical note templates.
Remote Heidi wearable device is a separate hardware purchase (price not listed on pricing page).
Heidi's freemium model undercuts most competitors for solo clinicians: Free tier offers unlimited transcription, while the $120/mo Clinician plan is mid-range compared to DeepScribe (approx $150/mo) and Nuance DAX (undisclosed but typically higher). For teams, custom-priced Practice plan may be cost-effective versus per-seat enterprise agreements. Larger practices may negotiate volume discounts.
In short
Heidi — AI care partner automating clinical documentation and workflows. Best for Family physicians and GPs in primary care, Nurses and allied health professionals, Small to mid-size practices seeking all-in-one AI workflow. Free to start; paid plans from $120/mo.
What's new in Heidi
Checked 17 days agoAcross the latest 7 updates: 7 feature updates.
Say hello to your AI Care Partner
Heidi launches AI Care Partner feature to assist clinicians with patient care workflows.
Version history, flexibility with Forms and shared Sessions
Adds version history for documents, more flexible Forms, and shared Sessions for team collaboration.
Heidi Remote, Integrations and Team Collaboration
Launches Heidi Remote for telehealth, new integrations, and enhanced team collaboration tools.
Evidence, Comms, and more customisations
Adds evidence-based recommendations, improved communications, and additional customization options.
Android, templates, and smarter context
Android app released, new templates, and enhanced context awareness for AI suggestions.
Chronic Care Plans for Australian GPs and Product Improvements
Adds Chronic Care Plan templates for Australian GPs and various product improvements.
Create Documents from Tasks, 100’s of New Templates and New Billing Codes
Enables document creation from tasks, hundreds of new templates, and new billing codes.
Viability Score
How likely is Heidi to still be operational in 12 months? Based on 4 signals — momentum (how recently it shipped), wrapper dependency, revenue model, and web presence.
Last calculated: July 2026
How we score →Key Features
- Real-time transcription
- Ambient scribing via Remote wearable microphone
- Automated patient communications (bookings, reminders)
- Care gap identification and outreach
- Guideline adherence monitoring
- Coding and clinical documentation improvement
- Revenue leakage identification
- Pre-charting and visit preparation
- Repeat prescription processing
- Referral triage and leakage capture
- Chronic-care RPM outreach
- Clinical evidence lookup (Ask Heidi) with citations
- Customizable Forms for patient intake
- Version history for notes
- Shared Sessions for team collaboration
About Heidi
Heidi is an AI-powered care partner designed for healthcare professionals—family physicians, specialists, nurses, and allied health workers. It automates clinical documentation, patient communications, care gap identification, and revenue cycle management. Key features include real-time transcription with a wearable microphone (Remote), unlimited clinical evidence lookup (Ask Heidi) with citations, and customizable forms. Heidi integrates with EHRs and offers a generous free tier with unlimited transcription. Recent 2026 additions like the Android app, version history, shared sessions, and chronic care plan templates expand its utility. Compared to pure scribes like DeepScribe, Heidi bundles clinical decision support and practice management tools, making it a comprehensive workflow solution.
Behind the Verdict
Heidi's edge is breadth: it doesn't just scribe—it monitors care gaps, suggests evidence, and flags revenue leakage. For a family physician juggling value-based quality measures, that's a time-saver. The free tier's unlimited transcription is ideal for providers testing AI without commitment. However, the Clinician plan at $120/mo is steep for solo practitioners; the main unlock is coding support and patient linking. Android app and Remote wearable improve mobile use, but the device's clip-on design may not suit all clinic layouts. We'd pick Heidi over DeepScribe when practice management features matter; for pure note-taking at a lower price, Scribeberry's free tier might suffice. Watch for EHR integration costs—listed as an add-on, so factor that into total spend.
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Real-world workflow fit
Concrete scenarios for the personas Heidi actually fits — and what changes day-one when you adopt it.
Uses Remote Heidi wearable to capture patient encounters, auto-generates SOAP notes, and tasks follow-ups.
Outcome: Reduces documentation time by 50%, catches care gaps via outreach, and improves coding accuracy.
Uses Heidi to identify patients due for chronic care outreach, send automated reminders, and log RPM data.
Outcome: Streamlines chronic care management, increases patient compliance, and ensures guideline adherence.
Deploys Heidi across clinicians with Practice plan, sets org-wide evidence guidelines, and monitors revenue leakage.
Outcome: Centralized billing and team management reduces administrative overhead and improves revenue capture.
Use Cases
- A family physician using ambient scribe to document patient visits in real-time and auto-sync notes to Epic.
- A mental health therapist recording sessions with AI-generated notes and evidence-based treatment suggestions.
- A hospitalist in a noisy ED using the offline wearable mic to capture accurate notes without a quiet room.
- A dental practice using Heidi's integration with Core Practice to automate treatment notes and referrals.
- An allied health professional managing NDIS admin with AI-scribed notes synced to Echidna.
- A veterinary clinician documenting consultations with AI and pushing notes into VetPractice software.
Models Under the Hood
as of 2026-07-06
Limitations
- Heidi's free tier limits evidence queries and advanced templates.
- The Clinician plan costs $120/mo per user, which may be costly for large teams.
- The Remote wearable microphone is a separate hardware investment.
- EHR integration is an add-on not included in base plans.
as of 2026-06-26
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Heidi tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Solo clinician exploring AI scribing with limited need for advanced templates or evidence tools.
What this tier adds
Starting tier with unlimited transcription, standard templates, task management, and limited Ask Heidi. No coding or patient linking.
Clinician
$120/mo
Ideal for
Individual practitioners or small teams who need advanced templates, patient-session linking, and coding support.
What this tier adds
Adds advanced templates, patient & session linking, personalizations, coding, session status, team template sharing, and live evidence suggestions over Free. $120/mo.
Practice
Custom
Ideal for
Mid-size to large practices needing centralized billing, org-wide evidence library, team management, and priority support.
What this tier adds
Adds org-wide evidence library, team evidence guidelines, centralized billing, priority support, team management, guided onboarding, and dedicated customer success over Clinician. Custom pricing.
Where the pricing makes sense
The company stage and team size where Heidi's pricing actually pencils out — and where peers do it cheaper.
Heidi's freemium model undercuts most competitors for solo clinicians: Free tier offers unlimited transcription, while the $120/mo Clinician plan is mid-range compared to DeepScribe (approx $150/mo) and Nuance DAX (undisclosed but typically higher). For teams, custom-priced Practice plan may be cost-effective versus per-seat enterprise agreements. Larger practices may negotiate volume discounts.
Setup time & first value
How long it actually takes to get something useful out of Heidi — broken out by persona, not the marketing-page minute.
For solo clinicians: sign up and start transcribing within minutes (free tier). Remote Heidi device requires unboxing and pairing (approx 5 minutes). Team rollout: Practice plan includes guided onboarding (estimate 1-2 hours per user). EHR integration is an add-on that may require IT involvement (2-4 weeks).
Switching to or from Heidi
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From manual dictation: export previous notes as text or PDF; Heidi can import and organize them.
- →From another scribe (e.g., DeepScribe): contact Heidi support for bulk import of past transcripts.
- →From paper charts: scan and upload to Heidi's session history (no automated OCR noted).
- ↗To another scribe (e.g., DeepScribe): export all sessions as text/PDF via Heidi's data export feature.
- ↗To manual EHR: download individual notes as formatted documents.
- ↗To a different platform: contact support for bulk data export (API availability not publicly confirmed).
Resources & Guides
- Guideheidihealth.com
Heidi Guides | Help Center
Everything you need to get set up, get started, and get the most out of Heidi.
- Resourceheidihealth.com
Home | Help Center
Help Center | Heidi
- Resourceheidihealth.com
Changelog
Helpful link from heidihealth.com
- Resourceheidihealth.com
Blog
Helpful link from heidihealth.com
- Resourceheidihealth.com
Resources
Helpful link from heidihealth.com
- Resourceheidihealth.com
Pricing
Helpful link from heidihealth.com
- Resourceheidihealth.com
Integrations
Helpful link from heidihealth.com
- Resourceheidihealth.com
Features
Helpful link from heidihealth.com
Official links
Tools that pair well with Heidi
Common stack mates teams adopt alongside Heidi, with the specific reason each pairing earns its keep.
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