Features
Automatically crawls website to train AI
24/7 AI-powered chatbot answers questions instantly
Human handoff for complex conversations
Lead capture with email/contact info collection
Export leads to CRM (manual CSV export)
Customizable chat widget (colors, branding, position)
Document upload support (PDF, etc.)
Conversation history and email notifications
Basic analytics (message counts, history)
SSL encryption and GDPR compliance
No training on customer data
API access (Ultimate plan)
Setup in 60 seconds with one line of code
No credit card required for free tier
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
