Kya: the address we list did not respond · last checked 27 Oct 2026
Kya
Kya turns your website into an AI chat widget that answers customer questions in minutes
Kya earns its place when your backlog is questions your website already answers and you want them handled this afternoon. The Free tier at 1,000 messages/month is usable enough to test fit before you pay anything. It gets thin fast for teams who live in their CRM or need deflection reporting — budget for that gap or pick a heavier platform.
Verdict generatedLast checked 9/24/2026 · cite: rightaichoice.com/tools/kya
- Small business owners who need 24/7 website support without adding headcount
- E-commerce stores fielding the same product and shipping questions daily
- SaaS marketing sites deflecting repetitive pre-sales questions
- Real estate agents capturing leads from property and listing pages
- Teams that need multi-language support as a hard requirement
- Support orgs that require ticket-deflection reporting and deep analytics
- Companies whose workflows depend on native Slack, Notion, or HubSpot connections
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Skip Kya if you need native integrations with your CRM or helpdesk, require multi-language support, or if you need deep analytics and can't work around a message cap that shuts down the bot.
If you exceed your monthly message limit, the chatbot stops responding until the next billing cycle, which could leave customers without support.
Kya's pricing is budget-friendly for small businesses: $0 free tier, $29 Pro, $99 Ultimate. Compared to Tidio (free tier, paid from $29) and Crisp (free tier, paid from $25/mo), Kya is competitive but lacks native integrations. For a solo founder or small e-commerce site needing instant support without heavy setup, it's a low-cost win. But if you need advanced analytics and integrations, you might pay more elsewhere.
In short
Kya — Kya turns your website into an AI chat widget that answers customer questions in minutes. Best for Small business owners who need 24/7 website support without adding headcount, E-commerce stores fielding the same product and shipping questions daily, SaaS marketing sites deflecting repetitive pre-sales questions. Free to start; paid plans from $29/mo.
What is Kya?
Kya — Kya turns your website into an AI chat widget that answers customer questions in minutes. Best for Small business owners who need 24/7 website support without adding headcount, E-commerce stores fielding the same product and shipping questions daily, SaaS marketing sites deflecting repetitive pre-sales questions. Free to start; paid plans from $29/mo.
Kya is an AI website chat widget that reads your existing site and turns it into a 24/7 support and lead-generation agent. Paste in your domain, let it crawl your pages, and it picks up your products, services, and policies without a flow builder or a training dataset to assemble. One line of embed code and the widget is live — signup is advertised at 60 seconds with no credit card required. The setup leans on automation rather than configuration. Kya crawls the site, processes what it finds, and starts answering visitor questions. Paid plans add document uploads so PDFs and similar files join the knowledge base, and human handoff routes conversations your team needs to finish. Lead capture forms collect visitor emails and contact details, with export to your CRM. On the surface layer you can adjust widget colors, branding, and position, and the widget is mobile-friendly. Every plan logs conversation history, sends email notifications when chats happen, and surfaces basic analytics. Kya states it encrypts data in transit and at rest, never trains on your data, and is GDPR compliant. Pricing runs Free at 1,000 messages per month, Pro at $29/month, and Ultimate at $99/month, with yearly billing shaving 17%. That puts Kya in the same conversation as Intercom, Drift, Zendesk, and Tidio, but the pitch is time-to-live and cost rather than integration breadth or reporting depth. If your support queue is mostly questions your own pages already answer, it's a fast first pass.
Key features
- Crawls your website automatically to learn products, services, and policies
- Answers visitor questions 24/7 without a flow builder
- One-line embed code deploys the chat widget
- Human handoff routes complex conversations to your team
- Lead capture forms collect visitor emails and contact details
- Lead export to your CRM
- Document uploads including PDFs on paid plans
- Customizable widget colors, branding, and position
- Conversation history for reviewing past chats
- Email notifications when conversations happen
- Mobile-friendly chat widget
- Basic analytics on all plans
- SSL encryption in transit and at rest
- No training on your data, GDPR compliant
- API access on the Ultimate plan
Behind the verdict
Where Kya wins is time-to-value. Most chat tools make you build flows, tag intents, or assemble a training set before the bot says anything useful. Kya skips that: point it at your domain, and it derives answers from pages you already publish. For a small team with no support ops person, that difference is the whole decision. We'd reach for it when the support queue is repetitive and self-inflicted — shipping times, return policy, pricing tiers, listing details. Those are exactly the questions a crawl can answer. The lead capture forms plus CRM export also make it a reasonable after-hours net for real estate and SaaS pre-sales pages. Pass when depth matters more than speed. If you need multi-language support as a hard requirement, ticket-deflection reporting, or native Slack, Notion, and HubSpot connections, Kya's surface area won't carry you. Our integrations field stays empty here because nothing on file documents one. Watch the message ceiling. The Free tier's 1,000 messages/month is a trial, not a plan. High-volume sites will blow past the top published tier and need a conversation about a custom arrangement. One caveat that isn't Kya's fault but bites anyway: a crawler can only be as good as your site. Thin, contradictory, or outdated pages produce a bot that confidently repeats them. Fix the source content before you blame the widget. Closest alternative in this bracket is Tidio — more channels and more integrations, more configuration. Kya trades that breadth for setup you can finish before lunch.
Limitations
- Kya does not expose a specific underlying AI model.
- Pricing plans limit monthly messages (Free: 1,000, Pro: 10,000, Ultimate: 100,000) and pages crawled (Free: 100, Pro: 1,000, Ultimate: 10,000).
- When the message limit is reached, the chatbot stops responding until the next billing cycle.
- API access is only available on the Ultimate plan.
- The tool lacks native integrations with common tools like Slack, Notion, or Zendesk, and analytics are basic.
as of 2026-08-27
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Is Kya still active?
Kya: the address we list did not respond · last checked 27 Oct 2026.
Viability score
How well maintained and how widely used is Kya? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →What do users say about Kya?
What people actually say about Kya — is it worth it?
Our community sentiment research written Jul 3, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.
How we verified this
Every listed fact about Kya— pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 24 Sep 2026. Pages mix model-assisted synthesis with human review; see how we verify.
Verification history
We have re-verified Kya 10 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed pricing tiers, description, summary, our verdict, features
- — changed description, features, our verdict, who should skip it, who it suits, summary, pricing tiers
- — changed summary, description, our verdict, pricing tiers
- — changed website status, link health
- — changed summary, who it suits, features, who should skip it, description, our verdict
- — changed SSL certificate
Showing the 6 most recent of 10 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does Kya cost in 2026?
Kya: Free to start; paid plans from $29/mo. Pricing last verified 24 Sep 2026.
Plans compared
Every published Kya tier, its price as the vendor publishes it, who it fits, and what it adds over the tier below. The 12-month cost projection follows.
| Plan | Price | Billing | Who it's for |
|---|---|---|---|
| Free | Free | — | Solo entrepreneurs or micro-sites wanting to test AI support with up to 1,000 messages/month and basic customization.Adds: Starting tier: includes 1,000 messages, 100 pages crawled, basic customization, and document uploads. No lead capture or priority support. |
| Pro | $29/mo | monthly | Growing businesses with higher traffic needing 10,000 messages/month, full customization, and lead capture.Adds: Adds 10,000 messages (10x), 1,000 pages (10x), full customization, lead capture & export, and priority support. Most popular. |
| Ultimate | $99/mo | monthly | High-volume sites with heavy traffic requiring 100,000 messages/month, API access, and max pages crawled.Adds: Adds 100,000 messages (10x), 10,000 pages (10x), and API access — the only tier with API. Priority support and lead capture included. |
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where Kya's pricing actually pencils out — and where peers do it cheaper.
Kya's pricing is budget-friendly for small businesses: $0 free tier, $29 Pro, $99 Ultimate. Compared to Tidio (free tier, paid from $29) and Crisp (free tier, paid from $25/mo), Kya is competitive but lacks native integrations. For a solo founder or small e-commerce site needing instant support without heavy setup, it's a low-cost win. But if you need advanced analytics and integrations, you might pay more elsewhere.
Has Kya's pricing changed?
No plan price for Kya has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick Kya?
Pick Kya if you are Small business owners who need 24/7 website support without adding headcount, E-commerce stores fielding the same product and shipping questions daily, SaaS marketing sites deflecting repetitive pre-sales questions, Real estate agents capturing leads from property and listing pages.
Look elsewhere if you are Teams that need multi-language support as a hard requirement, Support orgs that require ticket-deflection reporting and deep analytics, Companies whose workflows depend on native Slack, Notion, or HubSpot connections, High-volume sites that will exceed 100,000 messages per month without a custom plan.
Skip it if Skip Kya if you need native integrations with your CRM or helpdesk, require multi-language support, or if you need deep analytics and can't work around a message cap that shuts down the bot.
GeneratedReal-world workflow fit
Concrete scenarios for the personas Kya actually fits — and what changes day-one when you adopt it.
You have a Shopify site and constantly get the same questions about shipping, returns, and product specs. You want to answer them 24/7 without hiring support staff.
Outcome: You enter your domain in Kya, it crawls your product and policy pages in minutes, and you embed the one-line widget. Now your AI assistant answers those FAQs instantly, even while you sleep, capturing leads and freeing you to focus on building the business.
You're getting deluged with support tickets about features and pricing, eating your dev time. You need a quick way to deflect common questions.
Outcome: You add your help docs and landing pages to Kya. Its AI answers routine questions like 'What does the Pro plan include?' and 'Do you have a free trial?' immediately, reducing ticket volume and letting your team handle complex issues via human handoff.
You have a property listing site and want to capture more leads from visitors who are browsing listings late at night.
Outcome: Kya crawls your property pages and learns about your listings. When a visitor asks about a property, it responds instantly and collects their email via a lead form, exporting it to your CRM as a CSV. You wake up to a list of interested buyers.
Use cases
- E-commerce sites automating product and shipping FAQ responses.
- SaaS companies reducing support ticket volume with instant answers.
- Real estate agents capturing leads from property pages.
- Small businesses offering 24/7 support without hiring staff.
- Marketers qualifying leads by collecting visitor emails.
Setup time & first value
How long it actually takes to get something useful out of Kya — broken out by persona, not the marketing-page minute.
Most users go live in under 60 seconds: enter your domain, let Kya crawl (a few minutes), paste the one-line embed code. If you add custom documents or customize the widget, budget an extra 10-15 minutes. No technical skill required.
Switching to or from Kya
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From ChatGPT-based custom bot: replace your existing widget with Kya's one-line embed and point it at your website — no manual training needed.
- ↗To Tidio: manually migrate by exporting your conversation history and setting up similar automations in Tidio.
- ↗To Crisp: export leads as CSV and import into Crisp's CRM, then rebuild your chatbot using Crisp's rules.
Tutorials & Learning
YouTube returned 6 videos for “Kya”, and we withheld 6: 6 could not be judged, because “Kya” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Kya.
Official links
What are the best Kya alternatives?
The closest alternatives to Kya we list are Tidio, Crisp and Chaport. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| Tidio | Freemium | Pricing not published | — |
| Crisp | Freemium | Pricing not published | — |
| Chaport | Freemium | Pricing not published | — |
Alternatives to Kya
View all
Tools that pair well with Kya
Common stack mates teams adopt alongside Kya, with the specific reason each pairing earns its keep.
Tidio
Tidio's Lyro AI agent answers ecommerce support questions from your store data and hands the hard ones to your team
Crisp
AI customer support software with Hugo, a no-code AI agent on flat per-workspace pricing
Chaport
Customer messaging software combining website live chat, email and social channels, rule-based chatbots, and a self-service knowledge base in one dashboard
Kya vs its closest rival
Kya's closest head-to-head is with Hi Marley — Choose Hi Marley if you're a P&C insurer looking to reduce phone tag, automate claims communication, and integrate with Guidewire or Verisk. Choose Kya if you're a small business that wants an instant, no-code AI chatbot for your website at low cost. These tools have almost no overlap in audience or functionality. Verdict generated
Head-to-head comparisons
Kya vs Hi Marley
Choose Hi Marley if you're a P&C insurer looking to reduce phone tag, automate claims communication, and integrate with Guidewire or Verisk. Choose Kya if you're a small business that wants an instant, no-code AI chatbot for your website at low cost. These tools have almost no overlap in audience or functionality.
GeneratedKya vs Chatlyn
For hospitality businesses needing deep PMS integration and omnichannel guest communication, Chatlyn is the clear winner with AI automation and WhatsApp campaigns. For general website support on a tight budget, Kya's free tier offers quick setup for basic Q&A. Choose based on industry need and integration requirements.
GeneratedKya vs B Rokratt
Choose Bürokratt if you are an Estonian citizen or e-resident needing to interact with government services seamlessly. Choose Kya if you run a website anywhere and want an instant, auto-learning AI agent for customer support and lead capture. They serve entirely different needs; your choice depends solely on whether you need public administration access or business customer support.
GeneratedFrequently asked questions
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