Alternatives to Kya
30 tools that compete with or replace Kya. Ranked by direct product-type match — not generic category overlap.
What is the best Kya alternative?
The best Kya alternative today is Crisp because it is a safe bet on our live viability checks and it has the widest real-user coverage of these options; it also has a free tier.
Ranked on live viability checks, real-user mentions and how often AI engines read each tool — never pay-for-placement.
Tidio
Tidio's Lyro AI agent answers ecommerce support questions from your store data and hands the hard ones to your team
Crisp
AI customer support software with Hugo, a no-code AI agent on flat per-workspace pricing
Chaport
Customer messaging software combining website live chat, email and social channels, rule-based chatbots, and a self-service knowledge base in one dashboard
Inline Help
Turns your knowledge base into an in-app assistance widget with Explain This AI explanations, no-code AI tooltips, a chatbot, and a ticket form.
Molin AI
Molin AI is an e-commerce AI assistant that answers support questions, recommends products, and captures leads in one chat.
CrafterQ AI
CrafterQ AI builds website chatbots that answer visitor questions, guide them through your site, and capture leads — trained on content you already have.
Basjoo
Self-hosted, MIT-licensed AI customer support combining a RAG knowledge base, multi-model agents, and an embeddable chat widget.
BoundBot
BoundBot is a catalog-grounded AI sales agent that turns product questions into captured orders across chat channels.
Intercom Fin
Fin is Intercom's AI customer agent, priced at $0.99 per resolved outcome across chat, email, voice, and social channels.
LiveChat
Live chat software with an AI Agent that answers shoppers and attributes real revenue to every conversation.
Kommunicate
AI customer support agent that resolves, escalates to a human with context, or declines to guess — across chat, email and voice.
Pylon
Agentic B2B support platform where AI agents investigate, resolve, and act on every customer signal across Slack, Teams, email, chat, and
Forethought
Forethought's multi-agent customer support AI resolves chat, email, voice, and Slack tickets end-to-end.
HelpKit AI
HelpKit AI turns your Notion help docs into a source-cited AI support chatbot for +$49/mo
Helploom
Flat-rate customer support software: unlimited live chat, a Help Center and a knowledge-base-trained AI agent from $29/mo.
Wonderchat
Wonderchat builds cited AI customer service agents and a free helpdesk with unlimited seats.
Respond.io
AI-powered customer conversation platform that unifies WhatsApp, TikTok, Instagram and Messenger chats, calls and campaigns in one team inbox
Stonly
Stonly turns support knowledge into branching interactive guides, with AI answers grounded in that structured content.
Freshchat
Freshchat brings AI live chat and Freddy AI chatbots to your website, app, and messaging channels.
Octocom
Octocom is an AI customer support agent that completes refunds, returns, address edits, and subscription pauses across 120+ integrations.
Bytedesk
Open-source self-hosted customer service software with AI live chat, ticketing, and a FreeSWITCH call center.
Sierra
Sierra builds AI customer agents that resolve support and revenue conversations across chat, voice, email, SMS and WhatsApp.
Cognigy
NiCE Cognigy is an enterprise conversational AI platform for automating high-volume voice and chat customer service.
Agent Desk
Agent Desk is an open-source AI customer support runtime that answers with RAG, runs MCP tools, and hands off to humans.
Ada
Ada builds AI customer service agents that resolve support tickets across chat, voice, email, and social.
Decagon
Decagon builds AI concierge agents for chat, voice, and email that resolve customer support without engineering sprints.
Aimdoc
Aimdoc runs an AI agent that owns customer work inside your B2B SaaS — setup, compliance, follow-ups — not just chat
OpenIntake
OpenIntake answers, qualifies, and books every law firm lead by phone, text, web chat, or form 24/7 — a fully managed AI intake service.
Zendesk
AI customer service platform with autonomous AI agents on messaging, email, voice, and social, built on the Resolution Platform.
Kya alternatives compared
| Tool | Pricing type | Starting price | Free tier | Last verified | Viability |
|---|---|---|---|---|---|
| Kya | Freemium | $29/mo | Yes | At risk | |
| Tidio | Freemium | $24.17/mo billed annually | Yes | Safe bet | |
| Crisp | Freemium | $45/mo | Yes | Safe bet | |
| Chaport | Freemium | €29/mo billed annually | Yes | Safe bet | |
| Inline Help | Paid | $97/site/mo | No | Safe bet | |
| Molin AI | Freemium | $19/seat/mo billed annually | Yes | Moderate | |
| CrafterQ AI | Freemium | $29/mo | Yes | Moderate | |
| Basjoo | Free | Free | Yes | Moderate | |
| BoundBot | Freemium | $9.99/mo | Yes | Moderate |
First row is Kya itself. Starting price is the cheapest paid plan on each vendor's published pricing; viability is our band, not a score.
Is there a cheaper alternative to Kya?
Yes — BoundBot starts at $9.99/mo against Kya's $29/mo, on the pricing each vendor publishes today.
Which Kya alternative is free?
Crisp has a free tier on its published pricing and is also our top pick. Free tiers change often; the "Last verified" column shows when we last checked each one.
Is Kya still active?
Kya's website did not respond to our most recent check (24 Sept 2026). Treat it as inactive until it answers again.
Frequently asked questions
What is the best Kya alternative?
The best Kya alternative today is Crisp because it is a safe bet on our live viability checks and it has the widest real-user coverage of these options; it also has a free tier.
Is there a cheaper alternative to Kya?
Yes — BoundBot starts at $9.99/mo against Kya's $29/mo, on the pricing each vendor publishes today.
Which Kya alternative is free?
Crisp has a free tier on its published pricing and is also our top pick. Free tiers change often; the "Last verified" column shows when we last checked each one.
Is Kya still active?
Kya's website did not respond to our most recent check (24 Sept 2026). Treat it as inactive until it answers again.
What are the best alternatives to Kya?
We currently list 30 alternatives to Kya: Tidio, Crisp, Chaport, Inline Help, Molin AI. Each is ranked by direct product-type match rather than generic category overlap.
How do you choose which Kya alternatives to show?
Alternatives are ranked by direct product-type match — tools that do the same job — not by shared category tags. Every listed tool is independently re-verified on a continuous cycle.
How this page is made: a human editor decides what is published. Drafts are proposed by a mixture of models (Claude Opus 4.5, GPT Codex and DeepSeek’s strongest models) working from our own verified data — live site checks, current pricing and the public sentiment we gather from Reddit, Product Hunt, G2 and community forums — and the editor keeps, corrects or strikes each line. Nothing here is pay-for-placement. Read the full methodology.