Live chat software with AI-powered assist
LiveChat is rock-solid and battle-tested for live chat. The AI assist features are helpful but incremental — this is primarily a human-agent platform with AI as a supplement.
Alternatives to consider: Intercom, Zendesk, Freshdesk
Last verified: April 2026
LiveChat is a dedicated live chat platform used by over 37,000 businesses. Features include chat widgets, ticketing, AI-powered reply suggestions, chat routing, and detailed analytics. Integrates with 200+ tools including CRM, e-commerce, and helpdesk platforms.
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Helpdesk with Freddy AI for smarter support