Features
Visual drag-and-drop chatbot builder with conditional logic
GPT-powered AI agent for lead qualification
Omnichannel deployment (web, WhatsApp, Facebook Messenger)
AI-to-human hand-off with context transfer
Reusable Bricks and template library
Analytics and reporting with goal tracking
Dynamic data and variables for personalization
Custom code (CSS/JS) support
Human takeover and file uploads
A/B testing for chatbot flows
WhatsApp opt-in tools and campaign management
Team Inbox for shared conversation management
Lead scoring and formulas (Business tier)
Custom branding and dynamic data (Business tier)
Priority support and dedicated success manager (Enterprise)
Drag-and-drop low-code app builder
Pro-code with ABAP Cloud and CAP (Java/JavaScript)
Joule AI assistant for natural language app creation
AI workflow automation with reasoning and deterministic logic
Robotic process automation with UiPath add-on
AI document processing with template-based extraction
Digital workspace creation for business sites and portals
500+ prebuilt business process and app templates
Clean-core compliant extensions for S/4HANA Cloud
Integration with Visual Studio Code and MCP servers
Governance, roles, and upgrade-safe extension management
Joule Studio for building AI agents grounded in business context
Custom code migration acceleration from ABAP to S/4HANA Cloud
Generative AI-based code development for Java/JavaScript on CAP
ABAP AI capabilities for cloud-ready business applications
