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LiveChat vs Drift
Side-by-side comparison of features, pricing, and ratings
Live chat software with AI-assisted replies and omni-channel messaging for sales and support.
Visit WebsitePricing
Paid
Contact Sales
Plans
$20/agent/mo
$41/agent/mo
$59/agent/mo
Contact sales
Contact sales
Contact sales
Rating
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—
Popularity
5.1k views
5.6k views
Skill Level
Beginner-friendly
Intermediate
API Available
Platforms
WebDesktopMobileAPI
WebAPI
Categories
💬 Customer Support
📈 Marketing & SEO💬 Customer Support
Features
AI reply suggestions (Text Intelligence)
Customizable chat widget
Ticketing system
Chat routing and assignment rules
Canned responses
File sharing in chat
Chat ratings and feedback
Omni-channel messaging (WhatsApp, Facebook, SMS, email, Apple Messages)
In-chat voice, video, and screen sharing
Chat archives and history
Work scheduler for agent shifts
Staffing prediction reports
Product cards and ecommerce goals
API and webhooks
Visitor analytics and tracking
AI chat agents
Real-time personalized conversations
Lead qualification
Meeting scheduling
Fastlane instant lead qualification
ROI reporting
Conversational landing pages
Analytics and insights
Cadence (Salesloft integration)
Rhythm (Salesloft integration)
Deals management
Forecasting
Integrations marketplace
Enterprise data platform
Integrations
Salesforce
HubSpot
Shopify
WhatsApp
Facebook Messenger
Mailchimp
Squarespace
BigCommerce
Zendesk
Calendly
Google Analytics
ChatBot
HelpDesk
KnowledgeBase
Twilio SMS
Marketo
Outreach
Salesloft