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LiveChat vs Kommunicate
Side-by-side comparison of features, pricing, and ratings
Live chat software with AI-assisted replies and omni-channel messaging for sales and support.
Visit WebsitePricing
Paid
Freemium
Plans
$20/agent/mo
$41/agent/mo
$59/agent/mo
$0
$40/mo
$100/mo
Rating
—
—
Popularity
5.1k views
3.0k views
Skill Level
Beginner-friendly
Beginner-friendly
API Available
Platforms
WebDesktopMobileAPI
WebMobileAPI
Categories
💬 Customer Support
💬 Customer Support
Features
AI reply suggestions (Text Intelligence)
Customizable chat widget
Ticketing system
Chat routing and assignment rules
Canned responses
File sharing in chat
Chat ratings and feedback
Omni-channel messaging (WhatsApp, Facebook, SMS, email, Apple Messages)
In-chat voice, video, and screen sharing
Chat archives and history
Work scheduler for agent shifts
Staffing prediction reports
Product cards and ecommerce goals
API and webhooks
Visitor analytics and tracking
No-code AI agent builder
Generative AI chatbot
Voice AI agent
AI email ticketing
FAQ chatbot
Live chat
Human handoff with context
Omnichannel messaging (web, WhatsApp, email, apps)
Model-agnostic AI (OpenAI, Anthropic, Gemini)
Real-time AI agent analytics
Negative feedback detection
Integration with Zendesk, Salesforce, Dialogflow
30-day free trial
Enterprise-grade security
Integrations
Salesforce
HubSpot
Shopify
WhatsApp
Facebook Messenger
Mailchimp
Squarespace
BigCommerce
Zendesk
Calendly
Google Analytics
ChatBot
HelpDesk
KnowledgeBase
Twilio SMS
OpenAI
Dialogflow ES & CX
Moodle
WordPress
Instagram
Android Chatbot SDK
iOS Chatbot SDK