Features
Visual drag-and-drop workflow builder with triggers, branches, and AI steps
Multi-channel deployment: Slack, web widget, email, WhatsApp, voice, SMS, Instagram, and 16 total
Access 50+ AI models: GPT-5, Claude, Gemini, DeepSeek, Mistral, Cohere, Groq, Llama
Prompt versioning with auto-save and one-click rollback
Structured JSON outputs from any step
Vector knowledge bases via Qdrant with citations
10,000+ app connectors via native integrations and MCP
Encrypted credential storage for third-party services
Full run history with replay and inspection
Sandbox testing environment for agents
API access on Pro and above
Multi-user team collaboration (3-25 users on paid plans)
Custom HTTP, webhook, and script actions
Event triggers on schedules, webhooks, and system events
Credit governance with per-org limits and model-level pricing
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
